Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 113 dari 256 ulasan" "
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Eduard P,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk
2/10 Sangat Buruk
Alfred
30 Agu 2022
Alfred
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Mercure Jakarta PIK Team pada tanggal 21 Sep 2022
Dear Alfred,Thank you so much for taking the time to share this review. We look forward to welcoming you again soon. We hope to welcome you back soon.
layanan check in, check out lancar, hotel baru, strategis, nyaman
Sylvia
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari MercureJakartaPIK pada tanggal 5 Jul 2018
Dear Sylvia,
Terima kasih untuk review dengan nilai sempurna ini. Senang membaca Anda menikmati layanan selama menginap saat check in dan check out dan juga kenyamanan hotel kami. Sampai jumpa lagi di kesempatan berikutnya.
Salam,
Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Kaneyalal
Bepergian bersama keluarga
18 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely property next to the mall, loved the staff who surprised my mom for her birthday with cake and singing! They also decorated the room. Forever grateful!
Kaneyalal
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 21 Apr 2024
Dear Kaneyalal,We are thankful for your compliments and will continue to enhance our High quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mercure Jakarta Pantai Indah Kapuk and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon.
8/10 Bagus
Mizuki
Traveler bisnis
2 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the location, it is convenient to move to central area and airport. Also, connected with PIK Avenue, you can enjoy shopping and having dishes.
Mizuki
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 14 Apr 2024
Dear Mizuki,We are thankful for your compliments and will continue to enhance our High quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mercure Jakarta Pantai Indah Kapuk and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon.Kind regards
10/10 Sangat Bagus
Kazuyoshi
Traveler bisnis
2 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Kazuyoshi
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Guest Experience pada tanggal 16 Mar 2024
Dear Kazuyoshi,Thank you for your lovely feedback regarding your recent stay at Mercure Pantai Indah Kapuk. We are very thrilled to learn that you had an enjoyable stay with us.We look forward to welcoming you back in the hotel soon.Best Regards,Mercure Jakarta Pantai Indah Kapuk
4/10 Buruk
LIAN BIN
3 Feb 2024
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Overall ok. Just that the toilet is not up to standard e.g. shower water flow/pressure low, heater adjustment is either too hot or too cold.. room lights are too dim for business travellers.
LIAN BIN
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 4 Feb 2024
Dear Lian Bin,Thank you for your constructive feedback. First and foremost, please accept our sincere apologies for the shortcomings experienced during your stay with us.We always strive to improve our guest experience and do so through continuous service trainings and upgrades of our hotel facilities especially on your highlight concern, however it is only from these feedback that we can be better.Once again, thank you for taking the time to share this review.We value your feedback on your most recent visit to our establishment, and you can be sure that we will use it as a chance to improve how well we cater to all of our guests' needs.In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience.RegardsMercure Jakarta Pantai Indah Kapuk
8/10 Bagus
Mizuki
Traveler bisnis
20 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Mizuki
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 23 Jan 2024
Dear Mizuki,Thank you for sharing your review. Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We always strive to maintain our quality and your feedback is surely valuable for our improvement. The well-being of our guests is always our highest priority. We hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Mercure Jakarta Pantai Indah Kapuk
2/10 Sangat Buruk
BYOUNG HAN
31 Des 2023
BYOUNG HAN
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 23 Jan 2024
Dear Byoung Han,Thank you for sharing your review. Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We always strive to maintain our quality and your feedback is surely valuable for our improvement. The well-being of our guests is always our highest priority. We hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Mercure Jakarta Pantai Indah Kapuk
6/10 Cukup Baik
taeyung
15 Des 2023
taeyung
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 23 Jan 2024
Dear Taeyung,Thank you for sharing your review. Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We always strive to maintain our quality and your feedback is surely valuable for our improvement. The well-being of our guests is always our highest priority. We hope we would have the chance to welcoming you back and change your impression of our hotel. With Best Regards, Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Clement Guillaume, Singapore
Traveler bisnis
23 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was nicely design. Bed is very comfortable and allowed for good sleep to fully recharge. Location is great with only 20min drive to the airport and lots of food options around. Great breakfast buffet.
Clement Guillaume
Menginap 2 malam pada bulan November 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Des 2023
Dear Clement Guillaume,Thank you for taking the time to share your experience on your recent visit to Mercure Jakarta Pantai Indah Kapuk.We are glad to read that you had an amazing stay with us.Once again, we thank you for your feedback and look forward to welcoming you back to Mercure Jakarta Pantai Indah Kapuk in the not-too-distant future.Best RegardsMercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
John
Bepergian bersama teman
12 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
With friends, we visited many restaurants and places in PIK 2. Very convenient location for my friends to transport my wife and I. Also, not far from airport.
John
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 16 Okt 2023
Dear John,Thank you for taking the time to share your experience at Mercure Jakarta Pantai Indah Kapuk. We are thrilled to hear you and your friends had a pleasant experience being located conveniently near PIK 2 and from the airport. We strive to provide our guests with the highest quality of service, and we appreciate you taking the time to recognize our efforts.Thank you again for your kind words. We look forward to welcoming you back soon!Sincerely, Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Roman
11 Okt 2023
Roman
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Okt 2023
Dear Roman,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Mercure Jakarta Pantai Indah Kapuk
6/10 Cukup Baik
Chun-Wei
Traveler bisnis
10 Okt 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Every bath towel feels like it has been used for a long time
Chun-Wei
Menginap 6 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 16 Okt 2023
Dear Chun-Wei,Thank you for taking the time to review your stay with us at Mercure Jakarta Pantai Indah Kapuk. We appreciate your feedback and take any concerns seriously.At Mercure, we strive to provide the best hospitality experience to our guests by offering high-quality amenities and exceptional service. Our top priority is always ensuring that you have a comfortable stay with us. We are sorry that the quality of our bath towels fell short of expectations during your visit and we hope it did not cause too much inconvenience. We value your opinion, and we would love to hear about how we can improve your next stay. Please feel free to reach out to us anytime if there is anything else we can do for you. Sincerely, Mercure Jakarta Pantai Indah Kapuk
8/10 Bagus
hiromi
Traveler bisnis
9 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ジャカルタのごちゃごちゃした中で、静かで清潔。
飲食店も近隣に多い。
hiromi
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Okt 2023
Dear Hiromi,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Shu-MinThank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.It is always a pleasure to hear the positive feedback and we will be sharing your feedback with all of the team.Thank you again for taking the time to share your very much valued feedback and looking forward to welcoming you back again.See you very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Diego,Thank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.It is always a pleasure to hear the positive feedback and we will be sharing your feedback with all of the team.Thank you again for taking the time to share your very much valued feedback and looking forward to welcoming you back again.See you very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Diego,Thank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.It is always a pleasure to hear the positive feedback and we will be sharing your feedback with all of the team.Thank you again for taking the time to share your very much valued feedback and looking forward to welcoming you back again.See you very soon.Best regards,Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
CHIA-LING
Bepergian bersama keluarga
11 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was perfect
CHIA-LING
Menginap 3 malam pada bulan September 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Okt 2023
Dear Chia-Ling,Thank you very much for taking the time to highlight and share your very much valued feedback in regard to your recent visit experience with us at Mercure Jakarta Pantai Indah Kapuk.We are grateful for your feedback and appreciate that you’ve given us this opportunity to improve our quality of services and facilities.Please be assured that guest satisfaction and safety remain our utmost priorities and we look forward to regaining your confidence in us on your next stay.Warm regardsMercure Jakarta Pantai Indah Kapuk
4/10 Buruk
suet yi
Traveler bisnis
5 Sep 2023
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
suet yi
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 10 Sep 2023
Dear Suet Yi,Thank you for taking the time to share your view.Please accepted our sincere apologies should any unpleasant experience you’ve encountered during your recent stay with us.However, we are unable to clarify anything since we are lacking in detail about your experience.We hope that you would give us another opportunity to welcome you again in a much more pleasant staying experience.RegardsMercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Sherri
Traveler bisnis
22 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location not far from the airport with shopping & dining options in the mall.
Sherri
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Sherri,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
NO NAME GIVEN
11 Agu 2023
NO NAME GIVEN
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear No Name Given,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk
6/10 Cukup Baik
Shamdas
7 Agu 2023
Tidak Disukai: Staf & layanan
1night b4 our flight
Was a 1 night b4 our flight the nxt night.
Find staff very unfriendly n not able to accommodate.
Everything we ask was like no vry rudely.
Breakfast was ok.
Location ok as its near airport.
Shopping mall n many svc shops around.
Shamdas
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Shamdas,Thank you very much for posting a constructive feedback regarding your recent stay experience at Mercure Jakarta Pantai Indah Kapuk.It is our highest wish to extend an engaging service for our loyal guest and we apologies that this was not the case during your stay.We always strive to improve our guest experience and do so through continuous service trainings and upgrades of our hotel facilities especially on your highlight concern.It is our endeavor at all times to deliver the highest level of satisfaction and we hope you will consider giving us another chance so we can serve you better.Kind regardsMercure Jakarta Pantai Indah Kapuk
8/10 Bagus
JET
5 Agu 2023
JET
Menginap 28 malam pada bulan Juli 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Jet,Thank you for sharing your experience at Mercure Jakarta Pantai Indah Kapuk.Looking forward to your next visit!Best Regards,Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Geoff
Traveler bisnis
1 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was convenient to the airport. Nice clean rooms and always very attentive staff. I always stay here when I'm in Jakarta
Geoff
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 2 Sep 2023
Dear Geoff,Thank you for taking the time to share your experience on your recent visit to Mercure Jakarta Pantai Indah Kapuk.We are glad to read that you had an amazing stay with us and particularly enjoyed the friendliness and services provided by our team members.Once again, we thank you for your feedback and look forward to welcoming you back to Mercure Jakarta Pantai Indah Kapuk in the not-too-distant future.Kind regardsMercure Jakarta Pantai Indah Kapuk
8/10 Bagus
Kelly
Traveler bisnis
8 Jul 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Service
The room is clean. The front desk service is good but the restaurant service is yet to improve especially during breakfast time. Service crews are too little, a lot of tables not clean, and new customers cannot find their seat during breakfast time.
Kelly
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Jul 2023
Dear Kelly,Thank you for taking the time to share your constructive feedback on your recent visit.We are glad to hear that your stay was made enjoyable by our cleanliness in the room.On the other hand, sincere apologies for the unpleasant experience you’ve encountered during your breakfast time. Your feedback has been shared with the department concerned, so it won't happen again in your next visit.Please be assured that guest satisfaction and safety remain our utmost priorities and we look forward to regaining your confidence in us on your next stay.Warm regardsMercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Dave
1 Jul 2023
Dave
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Dave,Thank you for giving us a wonderful rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Ken
Traveler bisnis
19 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
つかれるお風呂は有れば尚良いけど・・・。
Ken
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Ken,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. First and foremost, please accept our sincere apologize for the comment highlighted.Rest assured, we are putting our effort in preventing future occurrences. We value your feedback on your most recent visit to our establishment, and you can be sure that we will use it as a chance to improve how well we cater to all of our guests' needs. In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience. Sincerely, Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Yu-Pin,Thank you for giving us a good star rating and your highlighted comment about the aircon GYM has been noted in our board.We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Der Fransesco,Thank you for giving us a good star rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
8/10 Bagus
Aloysius
8 Jun 2023
Aloysius
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Aloysius,Thank you for giving us a good star rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
6/10 Cukup Baik
SHINICHI
8 Jun 2023
SHINICHI
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear SHINICHI,Thank you for sharing your feedback.First and foremost, please accept our sincere apologies for the shortcomings experience during your stay with us. Appreciate should you able to describe more about your experience as this is an opportunity for us to learn from this and become better in serving our guests each day.Once again, thank you for sharing this review.Best regardsMercure Jakarta Pantai Indah Kapuk
6/10 Cukup Baik
Suelynn
Bepergian bersama keluarga
5 Jun 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Suelynn
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Suelynn,Thank you for sharing your feedback.First and foremost, please accept our sincere apologies for the shortcomings experience during your stay with us. Appreciate should you able to describe more about your experience as this is an opportunity for us to learn from this and become better in serving our guests each day.Once again, thank you for sharing this review.Best regardsMercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
chu
30 Mei 2023
chu
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Chu,Thank you for giving us a wonderful rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
8/10 Bagus
TEO
28 Mei 2023
TEO
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Teo,Thank you for giving us a good rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
8/10 Bagus
Kai Yi
16 Mei 2023
Kai Yi
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Kai Yi,Thank you for giving us a good rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Sheng-chung
14 Mei 2023
Sheng-chung
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear Sheng-chungThank you for giving us a wonderful rating. We look forward to see you on your next visit! Best regards, Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 3 Jul 2023
Dear ISAMU,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.Best RegardsMercure Jakarta Pantai Indah Kapuk
2/10 Sangat Buruk
Richard, Richmond
Bepergian bersama teman
17 Apr 2023
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Not 4 star if you can hear all your neighbors. Walls are paper thin. Don't expect a good nights sleep. My bed actually jumped when my neighbor banged their door.
Richard
Menginap 2 malam pada bulan April 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Apr 2023
Dear Richard,Thank you for taking the time to give us your valuable feedback during your stay with us.It was regrettable to read about that flaw, as it interfered with your entire experience.We value your feedback on your recent visit to our establishment and you can be sure that we will use it as a chance to improve how well we cater to all of our guest need.In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience.Best regards,Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 30 Apr 2023
Dear Tomofumi,Thank you for taking the time to give us your valuable feedback during your stay with us.We appreciate about your positive feedback on the location of our hotel, which provides easy access to PIK Avenue Mall and nearby tourist attraction.We value your feedback on your most recent visit to our establishment, and please accept our sincere apologies for inconvenienced happened, and you can be sure that we will use it as a chance to improve how well we cater to all of our guests' needs.In the not-too-distant future, we hope to be able to warmly welcome you back and treat you to a genuine Mercure experience.Best regards,Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
Rui Chieh
Traveler bisnis
24 Mar 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rui Chieh
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 26 Mar 2023
Dear Rui Chieh,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is very encouraging review to read and we are delighted to know that you love the room view, the room amenities and our staff service makes your stay comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Mercure Jakarta Pantai Indah Kapuk
10/10 Sangat Bagus
SEYOUNG, Champaign
Traveler bisnis
19 Mar 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient location, especially right beside of shopping mall and 15km from Jakarta Airport.
SEYOUNG
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 26 Mar 2023
Dear Seyoung,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is very encouraging review to read and we are delighted to know that you love the room view, the room amenities and our staff service makes your stay comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Mercure Jakarta Pantai Indah Kapuk
8/10 Bagus
Irina
22 Feb 2023
Irina
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 27 Feb 2023
Dear Irina,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 21 Feb 2023
Dear Heok Seng,We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Jakarta Pantai Indah Kapuk
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 21 Feb 2023
Dear Soegianto,Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Mercure Jakarta Pantai Indah Kapuk
Great room and checkin time! I enjoy the time being there. The architecture details is grandeur than other mercure in jakarta
Yohanes
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Mercure Jakarta Pantai Indah Kapuk pada tanggal 1 Feb 2023
Dear Yohanes, We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Jakarta Pantai Indah Kapuk