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Ulasan untuk Arcadia Mangga Dua by Horison

4 out of 5
Arcadia Mangga Dua by Horison
Jl. P. Jayakarta 73 - Jakarta, 73, Jakarta, Special Capital Region of Jakarta

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 4 dari 65 ulasan" "
Penilaian 8 - Bagus. 24 dari 65 ulasan" "
Penilaian 6 - Cukup Baik. 27 dari 65 ulasan" "
Penilaian 4 - Buruk. 9 dari 65 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 65 ulasan" "

7,0/10

Kebersihan

6,8/10

Staf & layanan

6,4/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

silvia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great location
bagus dan gampang dg transportasi

6/10 Cukup Baik

hendera

lokasi sulit ditemukan.hotel tua, tpi bersih
lokasi sulit ditemukan. hotel cukup tua. kondisi masih bersih. kualitas gambar di tv kurang bersih, jadi kurang nyaman. tv kurang besar. overall, saya kurang puas dengan layanan dibandingkan harga yang harus dibayar.

4/10 Buruk

Yudha

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bisa bertanggung jawab
Terima kasih kepada management hotel ibis mengenai kesalah administrasi sewaktu saya cek in....tadi sore ada sms banking mengenai pengembalian transaksi ganda. Semoga kedepannya tidak terjadi lagi masalah administrasi keuangan lagi. Tks kepada management hotel ibis, bank mandiri dan bank bca yangbtelah membantu saya. Sekali lagi saya ucapkan terima ksih

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi strategis
Lokasinya strategis dekat dengan pusat perbelanjaan mangga dua dan tempat rekreasi keluarga.
Tanggapan dari Lisa pada tanggal 18 Okt 2014
Para Tamu Yang Terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Ibis Jakarta Mangga Dua and Apartments. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is quite old and rundown. The room is small, a bit smelly and not so clean. Location is good for shopping.
Menginap 1 malam pada bulan Agustus 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
AC was not working properly and reustrant was not good

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
need to improve
good system but need to rebuild in order to match the price.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Convenient for sightseeing
This hotel is on the northern part of Jakarta, in the middle of the slump area. It takes 10~15 min to the Jakarta Kota train station to Bogor,...: to the Kota bus station (Corridor 1) to Glodok (Chinese area), to Monas (Independent Square, Presidential Palace, Museums, Mosques, Churches,...), then to Welcome statue (business area). Block M. 1/2 hour to the not-so-great harbor after passing the historic colonial square, north of Kota station. Room is clean with shower, electric kettle with 2 free 350 ml water bottles and 2 bags of tea, 2 bags of coffee.. Weak WIFI!Free normal buffet breakfast.

6/10 Cukup Baik

Gerald

Value and decent
Ok for price

8/10 Bagus

Traveler terverifikasi

Disukai: Kenyamanan kamar
ジャカルタに慣れた人には至便な立地
ジャカルタに慣れた人にとっては快適なホテルと思います。 トランスジャカルタの停留所も、電車の駅も各20分以内で歩いていけます。早く（午後7時）閉まってはしまいますが、近くのマンガドゥア・モールにはスーパーもあって便利です。

6/10 Cukup Baik

ＪＫＴ23, 東京

Disukai: Staf & layanan, kenyamanan kamar
猥雑なエリアに位置するリーズナブルなホテル
まずは従業員が皆とても親切でフレンドリー。このホテルのバリューはこれにつきる。値段の割に部屋は広いが設備が古く、水回り、エアコンは要改修か。ＷＩＦＩのアクセスが芳しくないのもマイナス。食事は基本的にビュッフェスタイルで豊富な種類とまずますの味でリーズナブル。コンビニやショッピングセンターが隣接しており、何かと便利な場所である。中心部からはやや離れるがブルーバードタクシーが待機しており、移動は楽。タイトバジェットツーリスト向けのミドルクラスホテル。
Tanggapan dari GM pada tanggal 25 Jan 2017
Dear Valued Guest, Thank you very much for taking time to share with us about your experience during your stay at Ibis Jakarta Mangga Dua. has become of our responsibility to always provide a good service for every each guest who are come to visit Ibis Jakarta Mangga Dua. We are do concerns with your noticed, we already take an action to have a full renovation regarding all the facilities and rooms. I will tell to my team about your comment / feedback, I hope your comment will more encourage all the staff to always provide a good service for all of the guest who are come to visit Ibis Jakarta Mangga Dua. Thank you for your feedback about Ibis Jakarta Mangga Dua, we hope on your next visit will more better than previous visit. Sincerely, Anastasia DAMAYANTI General Manager Ibis Jakarta Mangga Dua

8/10 Bagus

Nyoman

nice hotel in city centre
the hotel just walkaway from the bigest shoping centre in town

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

6/10 Cukup Baik

BORMAN BIN

Disukai: Kebersihan
The staffs are very helpful and polite.
It was a good hotel with the price paid for. Clean and spacious room but the bathroom could have been better and bigger.
Tanggapan dari General Manager pada tanggal 20 Okt 2016
Dear Sir/Madam, Thank you for taking time to tell us about your experience during your stay at Ibis Jakarta Mangga Dua. And, thank you very much that you have choosen Ibis Jakarta Mangga Dua as your accommodation for stay. We always strive to give a best service for each of our beloved guest who are stay at Ibis Jakarta Mangga Dua. And, also we are very happy to received any comment from of each our guest to motivate all of our entire team Ibis Jakarta Mangga Dua to always be able to provide the best services. We also would like to express sincere apologies, if there are things that not meet with your expectations. Wish you will come back to stay at Ibis Jakarta Mangga Dua again in the near future, and I hope your next visit will be more enjoyable than your previous visit. Best regards, Anastasia DAMAYANTI General Manager

6/10 Cukup Baik

Salahuddin

Disukai: Kebersihan, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Little bussiness trip
It was short and nice

8/10 Bagus

Ben, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
no comments

8/10 Bagus

Kusno, Dumai

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Very close to pasar pagi mangga dua..taxi is stand by in front of hotel..nice

4/10 Buruk

lim meng, singapore

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
okay ,may stay again ,if price correctly
Tanggapan dari Lisa pada tanggal 21 Mei 2016
Dear Lim Meng, Thank for staying and sharing your feedback with us. I would take this note related to your concern of our prices but I would like to explain that our rate is dynamic based on our hotel occupancy. anyway, I do apologize for the inconvience caused and look forward welcoming you back at our property. Best Regards Anastasia Damayanti General Manager

8/10 Bagus

sandra, USA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place in a convenient location
Will be back next trip
Tanggapan dari Lisa pada tanggal 8 Sep 2015
Dear Sandra, We very much appreciate your comments regarding your stay at the ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

8/10 Bagus

Salahuddin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Lisa pada tanggal 8 Sep 2015
Dear Bapak Salahudin, We very much appreciate your comments regarding your stay at the ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

6/10 Cukup Baik

Christopher, seattle

Disukai: Kebersihan
clean and simple hotel. good for the price.
Tanggapan dari Lisa pada tanggal 5 Agu 2015
Dear Christopher, Warmest Greetings from Ibis Jakarta Mangga Dua. Thank for staying at Ibis Jakarta Mangga Dua and telling us your feedback of our hotel. we will make sure that we will forward your feedback to our staff as encouragement for team to do better. We are happy to welcoming you back and serving you for your future stay. Best Regards Lisa P Sanjoyo General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good value hotel
(-)couldn't connect room WIFI (+)clean, good air-conditioned room, close to the shopping mall, convenience stores, train station, blue bird taxis waiting front of the hotel.
Tanggapan dari Lisa pada tanggal 8 Sep 2015
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback and I do apologize that you met unsatisfaction experience in WIFI, I can assure that we have fix our WIFI and Speed up the bandwidth.but I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
CP高い、快適ホテル
空港からのアクセスも良く、低価格の割にハイクオリティな素晴らしいホテル。朝食ブュフェのコスパも高い。スタッフもみなフレンドリーで親切。
Tanggapan dari Lisa pada tanggal 8 Sep 2015
我々は非常にイビスジャカルタマンガドゥアでのご滞在についてのご意見に感謝します。 それは、常に正のフィードバックを受信するための喜びです。私たちのチームとご意見を共有します。私たちは継続的に当社のサービスの質を向上させるために努力として、このフィードバックは、私たちのスタッフのすべての励みとなることを確信しています。 あなたの経験を共有するためのありがとうございました、と私たちはあなたの次の訪問は、前のものと同じくらい快適なことを願っています。 Best Regards Lisa P Sanjoyo General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
hotel with easy access to shops
Very strategically located hotel. Within walking distance to manggadua center. Room is clean. Service and breakfast is also good. Will definitely come back again next time.
Tanggapan dari Lisa pada tanggal 8 Sep 2015
Dear Sir/madam, We very much appreciate your comments regarding your stay at the ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

8/10 Bagus

Abdul Malek, Melaka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
penimbang beg
Selesa. mohon disediakan alat penimbang beg untuk tetamu hotel.
Tanggapan dari Lisa pada tanggal 8 Sep 2015
Dear Mr Abdul Malek, Thank you for taking the time to tell us about your experience at the ibis Jakarta Mangga Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P Sanjoyo General Manager

8/10 Bagus

Chiyoko, 横浜市

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ちょっとだけ残念
居住性は快適。残念なのは一つ、ドライヤーが無いこと。フロントで貸し出すとか無理でしょうかねえ…
Tanggapan dari Lisa pada tanggal 8 Sep 2015
Dear Mrs Chiyoko, イビスジャカルタマンガドゥアでのご経験をお聞かせする時間を割いていただきありがとうございます。私は、あなたの経験はあなたの期待を満たしていなかったことが残念です。私は私の心からの謝罪を表明することを可能にしてください。 アイビスでは、我々はすべての顧客に優れたサービス体験を提供するために努力します。したがって、あなたのフィードバックは私達にとって非常に重要です。我々は問題を解決し、将来の発生を防止するための適切な措置を取っているので安心してください。 私達はあなたがあなたの懸念を共有して感謝し、それはあなたが私たちに、より良い、近い将来にあなたを提供する機会を与える私たちの希望です。 Best Regards Lisa P Sanjoyo General Manager

8/10 Bagus

Myam, 日本

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
空港に近く、市内へのアクセスもまずまず。スタッフが親切。部屋も広くてきれい。
朝、ホテルから空港まで30分〜1時間で行けるのがありがたいです。市内や遠出も、電車や Bus Way の駅が近いので、特に電車で行きやすい所への移動なら渋滞知らずでなかなか快適です。最寄り駅までは徒歩でも行けますが、Angkot (乗り合いバス)や三輪タクシーを使うとさらに便利で面白いです。30円で乗れる Angkot がホテル近くで止まって乗りやすいのもいいです。 今回団体で利用して、いろいろとご相談することも多かったのですが、スタッフの方が皆とても親切にきめ細かく対応してくれて本当に助かりました。みなさんいつもフレンドリーでとても気持ちよく過ごせました。 部屋は値段を考えるととても広々としており、きれいで満足でした。冷蔵庫があれば文句なしと思いましたが、冷たいビンタンが飲みたくなったら、ホテル内やすぐ近くにコンビニがあるので、私はそれでOKでした。料理も美味しく楽しめました。

6/10 Cukup Baik

nathania sista

good
location good but the receptionist low respond, so far so good.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Walking distance to shopping centres
convenient place to stay where surrounded by shopping centres
Tanggapan dari Lisa pada tanggal 21 Feb 2015
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

6/10 Cukup Baik

Badrul, KL

Disukai: Staf & layanan, kenyamanan kamar
Close to Mall
It just a 5 min walk to Malls.. Was in Jakarta for the Java Jazz Festival.
Tanggapan dari Lisa pada tanggal 21 Feb 2015
Dear Value Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

6/10 Cukup Baik

Chetan, Mumbai, India

Disukai: Kebersihan, kenyamanan kamar
Good Service, Bad Wifi
Clean rooms and good services as per Ibis standard. But Wifi connection was an issue.
Tanggapan dari Lisa pada tanggal 18 Okt 2014
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Jakarta Mangga Dua and Apartments. I am sorry that your experience did not meet your expectations specially for our Wifi connection; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

6/10 Cukup Baik

Traveler terverifikasi

コタに近いホテル
部屋に歯ブラシ、石鹸、シャンプーハット、はあるが、カミソリ、は無い。 ホテルから空港までタクシーで早朝で最短３０分、夕方の渋滞ありで約１時間でした。
Tanggapan dari Lisa pada tanggal 21 Feb 2015
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Lisa pada tanggal 21 Feb 2015
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

8/10 Bagus

Chenhong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Lisa pada tanggal 18 Okt 2014
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

4/10 Buruk

Irene, Australia

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Nice hotel for shopping
The standard room booked for us is small (around 2 x 4m2). We slept on a queen-size bed with two pillows, then got two extra pillows after request, which are all right. In the bathroom, we got two big towels (one for each of us) which were old, though clean. We wished to have more towels: small / medium ones. There was no refrigerator. When requested, the hotel staff asked to wait until it was available due to limited stock. We finally got a small fridge on the third day of stay. Facilities to make tea / coffee were reasonable. Breakfast didn't comply to international standard.
Tanggapan dari Lisa P Sanjoyo pada tanggal 8 Sep 2015
Thank you for taking the time to tell us about your experience at the ibis Jakarta Mangga Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 Cukup Baik

Sue, Singapore

Disukai: Staf & layanan
Aircon not working
We hv booked 4 rooms during our recent stay. The aircon were is not working condition. We reported. They service it but not as cool as normal aircon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

4/10 Buruk

ERIC, 台灣

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
櫃台人員素質很差
價錢非常便宜〜〜但目前為止遇見最慢的退房務！地點好方便！但櫃台退房時的工作人員真的是素質太差一點笑容都沒有！！！

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great hotel nice staff
the hotel is great nice staff very helpfull rooms good i'll stay there again
Tanggapan dari Lisa pada tanggal 18 Okt 2014
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ibis Jakarta Mangga Dua Hotel and Apartment
Ibis Jakarta Mangga Dua Hotel and Apartment was a very comfortable hotel with all nice facilities.The room was clean and very comfortable. The staff were most polite and helpful. The only disadvantage was the distance from the airport, a 40 minute taxi trip at best, and may be more as Jakarta traffic can be blocked a lot of the time.

6/10 Cukup Baik

EJ, Australia

Average, good for location if that's the priority
Location wise, it is close, within walking distance to ITC Mangga Dua shopping centre and for the hotel, it is average, the room is clean but a bit old with visible wear n tear. Some parts seemed to be going through some renovation but not for the rooms yet. It stands for 3 stars quality hotel for Indonesia hotel standard.
Tanggapan dari Lisa P Sanjoyo pada tanggal 8 Sep 2015
Thank you for taking the time to tell us about your experience at the ibis Jakarta Mangga Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Was satisfied with overall.
Tanggapan dari Lisa pada tanggal 18 Okt 2014
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Jakarta Mangga Dua and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager Ibis Jakarta Mangga Dua

4/10 Buruk

chan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
they do not have the facilities they claimed .
The bathroom floor was not clean at all. We stayed 3 nights & realized that housekeeping did not bother to mop the coffee stained on the bathroom floor prior to our check in.The first day we checked in we realized they did not change the towel of the previous guests as it smelled.The spa service at the lobby was a disappointment.We wanted a foot massage and they direct us to the massage beds instead & gave some excuses about the massage chairs. If you don't have the proper equipment you should not promote the service. They ignored us and went into their room. So we walked out.The hotel promoted they have a swimming pool & a gym. That is one of the reason we chooses the hotel. After we checked in they told us they don't have both facilities. The website should be updated & not to mislead people.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
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4/10 Buruk

Felix, Malaysia

Tidak Disukai: Staf & layanan, kenyamanan kamar
Hotel Ibis Mangga Dua
Dont be deceived by the photos of bedroom and hotel as advertised in their website. Rooms and furnitures looks old and equivalent to a budget hotel. Toilet r very basic.Hotel lobby smells a hint of fish.Front desk staffs attitude not warmth.Overall hotel looks old and tired. Can get better hotel with even cheaper rate. Plus point ,if just want to shop or do business around Mangga Dua area.

6/10 Cukup Baik

ika jasmi

Short trip @ ibis mangga 2
Hotel is conviniently located, surrounded by shopping amenities with stuff so cheap! But i was quite disappointed with their staff who have very little knowledge about hotel reservations and unhelpful..

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar

6/10 Cukup Baik

Diana, Singapore

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Close to shopping malls
I made reservations thru Hotels.com. The check in was at 2pm but I was delayed further because the room was not ready. Worse, I booked 2 rooms and the receptionist cannot find my booking for 2 king size rooms. Thus, causing further delay to my other family members. Eventually, they found my reservations. Room was passably clean and maintained for a 3 star standard. Mangga Dua shopping malls was closeby which was the reason I chose to stay in this hotel.