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Ulasan untuk BW Kemayoran Hotel & Convention Powered by Archipelago

4 out of 5
BW Kemayoran Hotel & Convention Powered by Archipelago
Jl. Benyamin Suaeb Blok A5 Kemayoran, Jakarta, Jakarta

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 16 dari 81 ulasan" "
Penilaian 8 - Bagus. 29 dari 81 ulasan" "
Penilaian 6 - Cukup Baik. 21 dari 81 ulasan" "
Penilaian 4 - Buruk. 6 dari 81 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 81 ulasan" "

7,2/10

Kebersihan

7,4/10

Staf & layanan

5,2/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

5,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Puteri

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitely worth to stay!! They provide good and comfortable room with a lot of amenities that will make your stay feels like home. They have a lot of facilites such as fitness, spa, and onyx restaurant with a lot of delish foods. they have everything you need and all of the staffs are very welcome!!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Bayu Novianto pada tanggal 18 Nov 2023
Dear Mrs Puteri,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at fom@bwkhotel-convention.com.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,BW Kemayoran Hotel & Convention

8/10 Bagus

ka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Kurniawan, denpasar

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
chek in pk. 17.00
cek in baru bisa dilakukan pk 17.00 pdhl kami sudah tiba pukul 15.00 krn kmr blm siap kami tinggal lunch, sampai dihotel pk. 16.30 kmrn masi blm siap juga, anak saya kecewa krn tidak bisa berenang krn udh kemlman.mohon bisa direview utk pelayanannya

10/10 Sangat Bagus

emma, Palembang(USA)

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pengalaman yang tak terlupakan
The best journey

8/10 Bagus

Christian, Bandung

Tidak Disukai: Kebersihan
Average
Luamayan OK

6/10 Cukup Baik

hendriany, indonesia

pilihan tepat untuk akomodasi sekitar kemayoran
Pelayanan petugas hotel baik , ramah dan sangat membantu. Kondisi kamar bersih dan nyaman. Fasilitas kamar cukup lengkap. Sarapan pagi rasanya cukup tapi kurang banyak variasi.

2/10 Sangat Buruk

Saeed

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very bad
Menginap 1 malam pada bulan November 2023
Tanggapan dari Bayu Novianto pada tanggal 18 Nov 2023
Dear Mr Saeed,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at fom@bwkhotel-convention.com.Sincerely,BW Kemayoran Hotel & Convention

8/10 Bagus

UNI DAIRY

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Bayu Novianto pada tanggal 20 Des 2023
Dear Mr/Mrs Taeyoung Kim. Warmest Greeting from bw kemayoran Hotel & Convention Jakarta. Thank you for taking your time to review our hotel. I am glad to know your expectations were met during your visit. The team and I are very happy to have you here and we look forward to having you back soon. Once again, thank you for sharing and I hope you have a wonderful day. Best regards, Bayu Novianto. Assistant Manager Front Office.

4/10 Buruk

JIHUN

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The size of the building is big. However the hallways, rooms, and water smell like sewage, and when you wake up, you can find sewage flowing back from other rooms. The advantage is that the convenience store in the building is 24 hours a day and charging for GoJack is possible.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Bayu Novianto pada tanggal 10 Nov 2023
Dear Mr/Mrs Jihun,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at fom@bwkhotel-convention.com.Sincerely,BW Kemayoran Hotel & Convention

8/10 Bagus

Gobind

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the price it was ok no complains
Menginap 5 malam pada bulan April 2023

2/10 Sangat Buruk

Ali

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a long direct flight from Adelaide to Jakarta, i had my toddler with me, i was told no room available because they have a group booking, the staff were laughing when i was very frustrated and waiting for my room ,even though i booked my room in advance, we waited for hours until midnight for a room , finally we got a room , i coulsnt sleep because the aircon wasnt working properly , the room was stuffy , insects behind the blind making noise , the tv wasnt working. I am so disappointed in this hotel, in the past it was good but now its a nightmare, i expected a good welcome as a frequent guest but im not happy with the service, i cant complain enough how bad was my experience in the last 2 nights .no sleep, depressed mood, fatigue, frustration.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Putri Ayudya pada tanggal 27 Jan 2023
Dear Ali,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us.Sincerely,Best Western Plus Kemayoran

6/10 Cukup Baik

Toshihiro

Menginap 6 malam pada bulan Maret 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
Great place, close to everwhere. Good breakfaat too.
Menginap 1 malam pada bulan Maret 2020

6/10 Cukup Baik

Yong Hi

Traveler bisnis
Disukai: Kenyamanan kamar
가격 만큼의 서비스
딱 가격만큼의 깨끗함을 누렸습니다. 시설 수준이 아주 높지는 않지만 가격이 저렴하니 괜찮은 편. 대형 호텔 수준의 서비스를 기대하신다면 실망하실듯
Menginap 2 malam pada bulan Februari 2020

2/10 Sangat Buruk

CHI CHANG

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
差勁
電梯要等很久，馬桶壞掉整晚漏水停不了，房間電壓不足，沒辦法用吹風機，熱水不夠熱，床單枕頭套都是灰色的，晚上睡覺有小蟲在床上要，早餐難吃。 櫃台小姐非常親切，動作快。旁邊有便利商店。 整體而言，差到不行。
Menginap 1 malam pada bulan September 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 4 malam pada bulan Februari 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Horrible ma tue mes vêtements, me donne de mauvaise informations d’emplacement, très désagréable, déjeuner horrible
Menginap 4 malam pada bulan Februari 2019

8/10 Bagus

Syed

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
A good budget hotel. But it's more of South Asian then international. The traditional beef and butter rice is awesome.
Menginap 5 malam pada bulan November 2018

6/10 Cukup Baik

Rajkumar

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Make the room clean
Not so good . Cleanliness was poor . Other services was good . Food was ok
Menginap 2 malam pada bulan November 2018

10/10 Sangat Bagus

Azlan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
저렴한 호텔을 찾는다면 좋지만....
크게 불편한 것은 없었으나 좋았다는 느낌도 없음 공항 셔틀을 신청하고 준비하겠다는 회신도 받았으나 공항에 나와 있지 않았음 호텔이 낡은 느낌이 많고 창틀을 휴지 같은 것으로 지저분하게 막아놓았음
Menginap 2 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Yuji

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Executive Room=SUPER DELUX?
Executive Roomを予約したが、SUPER DELUXと言うカテゴリーにない部屋をアサインされた。 隣でチェックインしている人もExecutive Roomを予約しているようで、そちらの方はExecutive Roomをアサインされていました。レセプションはSUPER DELUXはExecutive Roomと同じと言われていたが、納得がいかず何度となく抗議をしたが、最後のほうは先方が半ギレ状態になり仕方なく引きました。このホテルではこれが1度ではなく半年ぐらい前もExecutive Roomを予約したが、その下のグレードの部屋をあてがわれました。会社も近く場所的には重宝しているが、次回は違うところに泊まります。
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Efry (Front Office Manager) pada tanggal 16 Agu 2018
Dear Yuji Warmest Greeting From Best Western Plus Kemayoran Hotel Jakarta Thank you for staying with us, we do apologize for late response and inconvinience caused when you check in process. it is our mistake. we promise that someday i still hoping you check in in our hotel. we will give the best room for you. My name Efry as Front Office Manager Once again we do apologize Thank you

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nearby to JIExpo.Opposite the famous masjid akbar night market which has a variety of good food. location was difficult to find at first. Main entrance is not prominent enough. Overall, good experience.
Menginap 3 malam pada bulan Maret 2018

6/10 Cukup Baik

Steen, Copenhagen

Disukai: Staf & layanan, kenyamanan kamar
Dejlig hotel i byen, men ingen oplevelser.
Meget hjælp i hotellet. Men fattigdom bagved.Maden på hotellet er rasende dyrt. Men deres service i top.
Menginap 6 malam pada bulan Januari 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2017

6/10 Cukup Baik

Calvin

Value for rooms and breakfast
Converted property to hotel - hence has limitations . Apartment is not as nice . Rooms that's renovated are pleasant . Location is far from outside amenities .
Menginap 1 malam pada bulan September 2017

10/10 Sangat Bagus

karim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Un ccueil excellent un service sérieux de gens gentils adorable .tres propres le wifi partout. Je suis content de cette hotels des ces service
Menginap 3 malam pada bulan Agustus 2017

6/10 Cukup Baik

Yuji

平均的なホテル　ロケーションは良くない。
ロケーションは良くない。どこへ行くのもタクシーが必要。契約している（？）タクシー会社はサービス、車種ともにあまりよくない。部屋は清潔感があり広く過ごしやすい。

6/10 Cukup Baik

meni, jkt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Nice hotel, good staff but noisy
Pros - very nice and friendly staff, clean room, good breakfast, easy check in/out, good for travelers who like new experience Cons - room is noisy..I can hear next door neighbour conversation and music from corridor. Not good for travelers who seek some quiet moment

8/10 Bagus

Bill, Echunga Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I stayed here because it is close to the Java Jazz
Nice clean hotel, pleasant staff. I have stayed here before and will stay again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
I choosed a non smoking room, but on my second day when I back to my room, that was completelly full of cigarrette smell. That never can happen...
Tanggapan dari Ferry Andry Suswanto pada tanggal 17 Okt 2016
Dear Valued Guest, "Warmest Greeting from BEST WESTERN PLUS Kemayoran Hotel” Thank you for staying with us and highly appreciate the time you took to share your review. Kindly accept our sincere apologies for the inconvenience. Please be sure that your constructive review has been passed to related department and immediate corrective action has been taken. However we will remain focus on always provide the best service and facilities for our guest by maintaining our high quality standards. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everythings was good
You most have to be carefull with the places for non smoking, because the 2 day my room was invaded with cigarrete smell...
Picture from my room windows

6/10 Cukup Baik

Picky Person, Singapore

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
value for money
Hotel was close to jakarta expo. The room ( i had executive king room) was on 32nd floor, was spacious and comfortable. Hotel is located in the old 'grand palace building' and its exterior was pretty old and dark. The interior of the reception/lobby was also outdated, and it had a very local touch. The room I stayed in was completely renovated, fresh, modern furniture, modern colors and very spacious. The gym was ok as well (tredmill, bicycle, skywalker, weights, bench, but no yogamat or ball). There is nothing much in the direct vicinity of the hotel, for dinner you would have to take a taxi or eat at the hotelrestaurant. Breakfast was ok. I liked mostly the room, the price, the staff ( all very friendly ), I did not like the exterior, the immediate surroundings of the hotel or the dark and old lobby area/reception area. But this is based on your own preference.
Tanggapan dari BEST WESTERN PLUS Kemayoran Hotel Jakarta pada tanggal 28 Sep 2016
“Warmest Greetings from BEST WESTERN PLUS Kemayoran” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment and advice will be a reinforcement also a review for us to improve ourselves better and better in the future. Once again, thank you for trusting BEST WESTERN PLUS Kemayoran Hotels your staying place. We look forward for the opportunity to welcoming you back at BEST WESTERN PLUS Kemayoran Hotel in the future. Warmest regards, Ferry Andry Suswanto General Manager

8/10 Bagus

Fabrizio , Gallarate

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Albergo confortevole distante dal centro
Hotel confortevole - personale disponibile ma lento, carente di Inglese. Non c'è comunicazione tra le funzioni dell'hotel. Distante dal centro e da fermata di bus (Transjakarta). Colazione discreta ma non da 4 stelle. Non ritornerei ma unicamente per la posizione. Rapporto prezzo/prestazione più che buono.
Tanggapan dari Ferry Andry Suswanto pada tanggal 17 Okt 2016
Dear Valued Guest, "Warmest Greetings from BEST WESTERN PLUS Kemayoran Hotel..." Thank you for giving your kind and favorable review to our hotel and trusting BEST WESTERN PLUS Kemayoran Hotel as your staying place. We are really pleased getting a nice and constructive comment from you. First of all, we do apologize for the inconvenience due to our service. We will make sure all the matters happened be informed to relevant department and take the action to avoid the same problem in the future. In addition we do have free shuttle service for radius 10km to compliment our guest need to their destination. We will always improve our service and facilities to give excellent customer service. We are looking forward to serve you again in the future Best Regards, Ferry Andry Suswanto General Manager

8/10 Bagus

Ugrit, Pom Tanyanon, Bangkok, Thailand

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Review Best Western Plus Kemayoran
Good, will return to this hotel if I have chance.
Tanggapan dari General Manager pada tanggal 17 Okt 2016
Dear Valued Guest, “Warmest Greetings from BEST WESTERN PLUS Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting BEST WESTERN PLUS Kemayoran Hotelas your staying place. We look forward for the opportunity to welcoming you back at BEST WESTERN PLUS Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager

4/10 Buruk

Rakesh

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Laatste nacht
Alhoewel we voor de laatste nacht geen luxe hoefde aangezien we toch terug naar huis zouden reizen wilden we wel een net hotel hebben. De kamer was prima, de badkamer was ook goed alleen was er niet altijd warm water. Dit is natuurlijk vreemd voor een 4sterren hotel. Ook het ontbijt was teleurstellend en dan met name de service van het personeel, er waren geen vrije tafels beschikbaar en op de vraag of ze er een konden vrijmaken koste dit de F&B manager/shift lead te veel moeite om dit zelf te doen en zocht hij hard naar een medewerker aan wie hij de taak kon geven. Hij vergat alleen dat ik als gast stond te wachten. Jammer genoeg was de tafel uiteindelijk ook niet schoongemaakt en moesten we alsnog zelf op zoek naar bestek. Dit is wat mij betreft geen 4sterren maar een 3 sterren hotel.
Tanggapan dari Ferry Andry Suswanto pada tanggal 17 Okt 2016
Dear Valued Guest, “Warmest Greetings from BEST WESTERN PLUS Kemayoran” Thank you for choosing BEST WESTERN PLUS Kemayoran Hotel as your staying place. We really appreciate your effort to take some time in reviewing our hotel. We really pleased getting a constructive comment from you. First of all, let me convey our sincere apology for the inconvenience during your stay due to our service. We have already informed and discussed regards to this matter with department concerned. We continue to be committed to providing you and all of our guests with the highest standards of service in the industry. We will make sure that all staffs trained well to provide excellent service. We guarantee this kind of problem will never happen again in the future. Thus our guests in the future won’t be experienced by similar problem. We are highly valued your review very much. Hope we will serve you again in the future. Warmest regards, Ferry Andry Suswanto General Manager

8/10 Bagus

Liz, singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel close to my office
Receptionist very pleasant. Recognised me because I used this hotel often. Gave me a very good room and took care of our staff who lives in this hotel. The staff are very pleasant and friendly too
Tanggapan dari Ferry Andry Suswanto pada tanggal 17 Okt 2016
Dear Valued Guest, “Warmest Greetings from BEST WESTERN PLUS Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting BEST WESTERN PLUS Kemayoran Hotelas your staying place. We look forward for the opportunity to welcoming you back at BEST WESTERN PLUS Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager

6/10 Cukup Baik

Jiaxin

8/10 Bagus

りか, マレーシア

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
JIExpoに行くには便利。
スーペリア3泊の特価で予約したにも関わらず、私がジャズフェス目当てに来たというと次回も利用してほしいのでとデラックスにアップグレードしてくれました。デラックスは広くてマットレスも良いものを使っていてとても快適でした。スタッフもとても親切でいろいろと助けてもらいました。ただ、レストランが美容院のような臭いがするのだけは敬遠しましたが。
デラックスルーム

6/10 Cukup Baik

Regis, Amsterdam

Disukai: Kebersihan, staf & layanan
Goed verzorgd hotel in slechte buurt
Het hotel is qua voorzieningen een 4-sterren hotel. De kamers zijn net. Er zijn echter wel 2 minpuntjes, namelijk dat op de gang constant muziek aanstaat wat je tot in je kamer kan horen. En daarnaast ligt dit hotel in een slechte buurt, iets wat je niet verwacht voor een keten als Best Western. Ik zou derhalve dit hotel niet een volgende keer bezoeken.

10/10 Sangat Bagus

ひろ, 愛知県

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
素晴らしい
往復航空券込みで、決して高くない料金で利用しましたが、素晴らしいホテルでした。広々としていて、清潔なお部屋でした。中心地からは少し離れていますが、タクシーを利用したら問題ありません。そしてこのホテルが素晴らしいのは、スタッフの感じの良さです。若い男女のスタッフが、思い切りの笑顔で対応してくれました。初めての訪問でしたが、私はこのホテルのおかげですっかりインドネシアのファンになりました。

6/10 Cukup Baik

Eric

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not as posted
Not as beautiful as photo posted in hotels.com website,,,

2/10 Sangat Buruk

lee, 한국

Tidak Disukai: Kenyamanan kamar
교통이 불편해요
교통이 너무 너무 불편함 그냥 비지니스 호텔임 여행자에겐 비추함 다시는 이용할 생각 전혀 없습니다 이상입니다 교통이 너무 너무 불편함 그냥 비지니스 호텔임 여행자에겐 비추함 다시는 이용할 생각 전혀 없습니다 이상입니다

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
If you like noise
Noisy..from 1 am the mosque sound really loud..

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing staff! :)

8/10 Bagus

ｋ, 日本

Disukai: Staf & layanan, kondisi & fasilitas properti
展示場に近い
最高とは言えないが、特に不満なところは無し。朝食は、食べてないがレストランの雰囲気はよさそうでした。

8/10 Bagus

Muhammad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

ISHA

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worse than a Motel
Worst hotel I could imagine. Motel like service. The restaurant is very poor. They do not understand what hospitality and customer service means. Would definitely not recommend anyone this hotel

4/10 Buruk

ERIK, North Aurora

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
UNPROFESSIONAL
Booked and paid for King Size Bed and when checked-In they said the King Size Bed room was not available and gave me the double bed room where the room is extremely small and you can't hardly walk to go to the other bed because the room is very tight.