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Four Seasons Hotel Jakarta

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Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas
Presidential Suite | Living area | 48-inch LCD TV with cable channels, TV, offices

Overview of Four Seasons Hotel Jakarta

VIP Access

Four Seasons Hotel Jakarta

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Jend Gatot Subroto Kav 18, Kuningan Barat, Jakarta, Jakarta, 12710

Explore the area

  • Popular LocationKidzania4 min drive
  • Popular LocationPacific Place7 min drive
  • Popular LocationKuningan City Mall20 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)42 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Jakarta

Four Seasons Hotel Jakarta is located in East Kuningan, a neighbourhood in Jakarta, and is in the entertainment district. National Gallery of Indonesia and Museum of Modern and Contemporary Art are cultural highlights, and travellers looking to shop may want to visit Pacific Place and ASHTA District 8. Looking to enjoy an event or a match while in town? See what's going on at Gelora Bung Karno Stadium.

What's nearby

  • Kidzania - 4 min drive
  • Pacific Place - 7 min drive
  • Indonesia Stock Exchange - 10 min drive
  • ASHTA District 8 - 17 min drive
  • Kuningan City Mall - 20 min drive

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 41 min drive

About this property

Four Seasons Hotel Jakarta

5-star luxury hotel in the heart of East Kuningan
At Four Seasons Hotel Jakarta, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Be sure to enjoy a meal at Palm Court, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), luggage storage and a front desk safe
  • Concierge services, multilingual staff and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menu and Laptop workspace. Guest reviews highly rate the size rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LCD TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, French, Indonesian, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (IDR 200000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 375000 for adults and IDR 187500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Palm Court
  • Alto Restaurant & Bar
  • Nautilus Bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: IDR 375000 for adults and IDR 187500 for children (approximately)
  • Valet parking fee: IDR 200000 per day (in/out privileges)
  • Rollaway bed fee: IDR 800000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Four Seasons Jakarta
Four Seasons Jakarta Jakarta
Four Seasons Hotel Jakarta Hotel
Four Seasons Hotel Jakarta Jakarta
Four Seasons Hotel Jakarta Hotel Jakarta

Frequently asked questions

Does Four Seasons Hotel Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at on 20 Oct 2022 start from Rp3.150.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Jakarta?

Self-parking is free at this property.

What time is check-in at Four Seasons Hotel Jakarta?

Check-in is from 3:00 PM - midnight.

What time is check-out at Four Seasons Hotel Jakarta?

Checkout is at noon.

Where is Four Seasons Hotel Jakarta located?

Located in East Kuningan, this luxury hotel is within 3 mi (5 km) of Balai Sidang Jakarta Convention Center, Indonesia Stock Exchange and Pacific Place. ASHTA District 8 and Plaza Senayan are also within 3 mi (5 km).

Can I cancel my reservation for free at Four Seasons Hotel Jakarta and receive a full refund?

Yes, Four Seasons Hotel Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to Four Seasons Hotel Jakarta cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 199 out of 252 reviews
5 - Excellent 79%
Rating 4 - Good. 39 out of 252 reviews
4 - Good 15%
Rating 3 - Okay. 8 out of 252 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 252 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 252 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Ian, West Malling
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. I did not receive an upgrade because I was at the highest room category. The staff at the hotel were simply delightful and very eager to ensure I had a great stay. This is a great hotel and this is aided by wonderful staff overseen by the room's director who ensured that my stay was memorable
Stayed 6 nights in Sep 2022

4/5 Good

Stefanus Anton
Stayed 2 nights in Apr 2022

5/5 Excellent

Niyazi, Lyndhurst
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was good.. I wish Nex visit we can find western food :))
Stayed 4 nights in Apr 2022

3/5 Okay

fridrik
Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dont arrive on a sunday.
Arrived on sunday. Dont arrive on sunday. Hotel restaurant open until 2000, last order 1930. Only one restaurant open, the better one closed on sundays. The main bar closed on sundays. We were planning a celebration but had to take our party (and money) to an outside restaurant as we did not plan to stop at 2000. Also the breakfast buffet was very limited, not at all to 5 star american hotel standards. More like a 3 star country hotel in Europe. The staff though were very helpful and friendly.
Stayed 1 night in Nov 2021

5/5 Excellent

Jakob
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

5/5 Excellent

Murat
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were amazing A ++++
Stayed 1 night in Jul 2021

1/5 Terrible

Ricardo
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We left the hotel because lack of minimum quality
The quality of the hotel was pretty bad, is very old and looks like they are not trying to improve anything. The room was small and the condition of the facilities were really bad. The breakfast was not good at all, the minimum cleanliness we expected (even more because of Covid-19) was not reached. After one night and less than 18 hours in the hotel we decided to leave it and find something better (no matter our reservation didn’t allow us to get a reimbursement). For sure a hotel we don’t want to visit again ever!
Stayed 2 nights in Jun 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room, Amazing stay.
The hotel was relatively new so it was still in pristine condition. Starting off with the front desk: walked in the hotel, a lady came to me and led me to check in, very friendly, service was excellent, well mannered and quick check in no fuss. Went to swim, need to book the pool first as they limit people in there nowadays. Kudos to the people working at the pool area, they saw me coming offered to help me in setting up my cabana with towels right away, and also served water and a new mask. Next day had breakfast at palm court outdoor area, service was relatively prompt as the buffet is now closed and we had to order ala carte from a menu. One thing to note tho, the breakfast was just ok and most stuff were ready made so not the most fresh or hot when it came ( other than omelette ). It is also halal so no pork in the menu. In room breakfast is available too. The room was spacious, well designed, and clean.The spa is still closed but gym and pool were opened. Would recommend this hotel if you are really looking to just chill in the hotel and room ( alto restaurant recommended ) as there are no malls in the nearby vicinity. Bed was medium hard to soft, there was a pillow menu to choose from. Love that the bedroom bathroom and living room are connected thru a door so if you are looking to rest and your partner wishes to watch tv or take a bath, you will not be disturbed.
Stayed 1 night in May 2021

5/5 Excellent

Yessieca
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Andrew
Business traveller