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Ulasan untuk Best Western Premier The Hive

4.5 out of 5
Best Western Premier The Hive
Jl. DI. Panjaitan Kav. 3 - 4, Jakarta, Jakarta

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 18 dari 92 ulasan" "
Penilaian 8 - Bagus. 37 dari 92 ulasan" "
Penilaian 6 - Cukup Baik. 22 dari 92 ulasan" "
Penilaian 4 - Buruk. 12 dari 92 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 92 ulasan" "

7,2/10

Kebersihan

7,8/10

Staf & layanan

7,2/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

5,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

KOMAR

Menginap 1 malam pada bulan September 2023
Tanggapan dari Best Western Premier The Hive pada tanggal 19 Sep 2023
Dear Komar,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive

8/10 Bagus

Ahmad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang nyaman di tengah kota.
Proses check in cepat, staff ramah ramah semua. Sarapan sangat bervariasi. Tempat tidur nyaman dan banyak bantal. Kamar mandi bersih. Apabila kita membawa mobil, setiap parkir harus minta stempel sama reseptionis karena di lantai 5 sementara mobil parkir di basement jadi harus turun naik.
Menginap 4 malam pada bulan Juni 2019
Tanggapan dari IB Santoso - General Manager pada tanggal 5 Jul 2019
Dear Mr Ahmad, Salam Hangat dari Best Western Premier The Hive. Terima kasih banyak telah berbagi ulasan dan pengalaman berharga Anda dengan kami. Masukan yang baik Anda telah dibagikan dengan departemen terkait, yakinlah bahwa kami menghargai ulasan Anda dan tindakan yang diperlukan akan diambil untuk perbaikan. Kami dengan tulus berharap memiliki kesempatan untuk menyambut Anda kembali dalam waktu dekat. Salam, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Dony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easy access in Cawang, cozy bed, clean room
Great services, easy access in Cawang, cozy bed, clean room.
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr Dony, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Nita, Bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bagus, bersih, kamar nyaman.
Hotel bagus, bersih, service baik. Fasilitas ruang meeting baik. Handuk harus diganti karena sudah lusuh dan tidak berwarna putih lagi.
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Ms Nita, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

helen, indramayu

Tidak Disukai: Staf & layanan
Pindah Kamar Lewat Tengah Malam
Kami pesan twin room dan smoking bedroom, saat awal datang kami diberitahu oleh resepsionis bernama Dani bahwa smoking ADA, lalu dia berubah pikiran menjadi tidak ada, dan menempatkan kami di kamar 1015. Kami memesan extra bed karena bertiga, dan pelayanannya pun lelet, telepon sampai 3x ke resepsionis baru extra bed datang, dan pemasangannya pun lama. Kamarnya berisik oleh mesin AC di luar, AC tidak dingin dan kamar sempit. Karena berisik, jam 1 malam kami komplain dan didatangi 2 engineer dan engineer mengusulkan kami pindah kamar ke resepsionis awal. Akhirnya kami PINDAH KAMAR ke 716 yang SMOKING ROOM yg dikatakan awalnya ada, lalu tidak ada. Beres2 kamar dan pindah LEWAT TENGAH MALAM adalah sesuatu yg sangat tidak nyaman. Setelah pindah kamar, extra bed pun dipasang kembali JAM 2 MALAM. Waduh, ini adalah sesuatu yg tdk perlu terjadi seandainya dari awal komitmen smoking room ada dan diberikan sesuai pembicaraan awal. Sesuatu tidak beres ADA di hotel ini.
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Achmad

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Best Western Premier The Hive pada tanggal 11 Sep 2023
Dear Achmad,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive

10/10 Sangat Bagus

DONGJIN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Best Western Premier The Hive pada tanggal 13 Jun 2023
Dear Dongjin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

10/10 Sangat Bagus

???

Bepergian dalam rombongan, Traveler bisnis
便利でした
Menginap 12 malam pada bulan April 2023
Tanggapan dari Best Western Premier The Hive pada tanggal 17 Apr 2023
Dear Mr./Mrs.,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

4/10 Buruk

Henrik Hjarne, Neumunster

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Best Western Premier The Hive pada tanggal 9 Mar 2023
Dear Henrik Hjarne,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

2/10 Sangat Buruk

Noriyuki

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
They don’t clean the room at all… so dirty. So many insects everywhere, you cannot sleep!
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Agus Anom Suroto pada tanggal 9 Nov 2022
Dear Noriyuki,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us directly at (021) 2 982 1 888.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

6/10 Cukup Baik

Ade

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s a pretty good place over all
Menginap 21 malam pada bulan Juni 2022
Tanggapan dari Agus Anom Suroto pada tanggal 9 Nov 2022
Dear Ade,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us at (021) 2 982 1 888.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent!
Very good hospitality of all the staff.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari IB Santoso pada tanggal 2 Mar 2020
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

8/10 Bagus

Lulu

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room.. i got bad view ;( im not finish having breakfast but staff Always clean up my dish...But overall i enjoyed my stay here thankyou
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari IB Santoso pada tanggal 2 Mar 2020
Dear Mr/s Lulu, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

8/10 Bagus

Dessy

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari IB Santoso pada tanggal 14 Feb 2020
Dear Ms Dessy, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

6/10 Cukup Baik

Wendelinus

Disukai: Kebersihan, kenyamanan kamar
Good hotel for over night stay
Good hotel to stay for overnight or few nights. Close to Halim Perdana Kusuma Airport. They are good Indonesian restaurant nearby. Room is clean and spacious. Bathroom also clean.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari IB Santoso ~ General Manager pada tanggal 7 Des 2019
Dear Wendelinus, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Zhi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly env
Friendly hotel staff!
Menginap 4 malam pada bulan November 2019
Tanggapan dari IB Santoso ~ General Manager pada tanggal 29 Nov 2019
Dear Mr/s Zhi, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

SUBHAS, Singapore

Traveler bisnis
I was given a room facing the side of another building. So my room was literally facing a blank wall. As it was a 4 night stay the hotel could have considered a better room.
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari IB Santoso General Manager pada tanggal 8 Nov 2019
Dear Mr SUBHAS , Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would love to go back stay there on my next trip..
Menginap 17 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 14 Sep 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

6/10 Cukup Baik

ali

Traveler bisnis
Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 31 Agu 2019
Dear Mr ali, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

8/10 Bagus

Donald

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr Donald, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
방이 넓고 깨꿋한 편
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 29 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

Jen

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 23 Agu 2019
Dear Mr/s Jen, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

MK, 日本

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
全般にはまずまず普通かと思いますが、シャワールームにシャンプーとボディーローションが置かれてたのが不思議でした。 普通はボディソープかヘアーコンディショナーかな？と思います。 バスタオルはありますが、フェイスタオルなどはありませんでした。 清潔感がもう少しあればいいなと思います。 朝ご飯は洋食からインドネシア料理までビュッフェスタイルで色々な種類がありました。
Menginap 6 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 23 Agu 2019
Dear Mr MK , Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Gutes Hotel mit nettem Service. Reichhaltiges Frühstücksbuffet.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso pada tanggal 17 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 7 malam pada bulan Juli 2019
Tanggapan dari IB Santoso ~ General Manager pada tanggal 8 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari IB Santoso ~ General Manager pada tanggal 8 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ロケーション、クオリティ、コスパ良し
同行者の部屋は普通のサイズだったが、私の部屋は広く大きなソファ、バスタブ、広いクローゼットのスペースなど、全体的にゆったりしたサイズで快適だった。清潔感もほぼOK。コスパとしてはかなり良いと思う。バスルームのアメニティがあまり揃ってなかったのと、コンセントがインターナショナルが一か所も無かったのが少し残念。全体的には大満足でした。
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari IB Santoso pada tanggal 5 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a problem when confirming my reservation and had a bit of difficulty to communicate but my stay experience was excellent. The staff were friendly and courteous.
Menginap 6 malam pada bulan Juli 2019
Tanggapan dari IB Santoso - General Manager pada tanggal 19 Jul 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review on Expedia, it's really appreciated. We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive. Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest. It was a pleasure to have you as our guest, we look forward to welcoming you back soon. Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Alvaro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quite night
I was staying in another hotel near BW, but it was incredibly noisy! I changed hopping to stay in a quite place, and I got it! The sound level in the room was very low and I had a pleasant night! All the staff very polite, breakfast with good options. Only the shower wasn't that good, the floor became very very wet due to lack of protection. But I'll stay there again
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari IB Santoso ~ General Manager pada tanggal 8 Jul 2019
Dear Mr Alvaro, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

Nobo

Tidak Disukai: Staf & layanan, kenyamanan kamar
Decent hotel, but below were quite annoying: - Very slow elevator. - Awful wifi connection. - I had few mosquitos in the room on first two nights.
Menginap 4 malam pada bulan Juni 2019
Tanggapan dari IB Santoso - General Manager pada tanggal 5 Jul 2019
Dear Mr Nobo, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checking in after mid-night was not a problem , they were expecting me and everything was handled amazingly fast , i was happy for this , because i was travelling for nearly 24 hours !
Menginap 5 malam pada bulan April 2019
Tanggapan dari IB Santoso, General Manager pada tanggal 18 Jun 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

HeeYong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
출장용으론 좋지만 여행용으론 잘 모르겠어요.
편안하고 다양한 서비스를 제공받을 수 있는 호텔이었습니다. 비용도 굉장히 저렴하고 뷔페의ㅜ음식도 맛있어서 좋았습니다. 다만 한가지 단점이라면 공항이나 시내에서 멀기 때문에 여행객들에겐 조금 불편할 수 있겠어요. 저는 출장으로 간 거라 별로 문제가 없었고요.
Menginap 2 malam pada bulan April 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr/s Hee Yong, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Maret 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Location was good
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel exceeded my expectations. I booked it because it was affordable and got a surprise room upgrade. They ask for a 300,000 Rupiah room deposit (about $20 US) which can be paid by credit card. The location is accessible by using Grab. There is a convience store (on the 2nd floor next door but only open until 10pm), KFC, Starbucks, and many local restaurants jist outside the ground floor lobby. The free breakfast buffet was awesome. The staff were very nice. The only problem I experienced was they could not find the receipt for my 300,000 Rupiah on Checkout ($20 USD). I was trying to communicate that I owed 290,000 to them on my tab anyways, but I was in a hurry to get to the airport so I left without resolving it. It was a stressful ending to an otherwise lovely stay.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 Sangat Bagus

Mustafa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr Mustafa, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

RobJawa, Boston MA

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a decent hotel run by a very good manager, whom I happened to meet. The hotel is quite competitively priced, and has a very good restaurant -- breakfasts are especially good and well worth the price. At present there's a fair amount of construction around the hotel, and this can make access during rush hour sometimes slow but not impossible. The fitness center is mid-grade but serviceable, with two treadmills, some good machines. Staff and management are top rate.
Menginap 7 malam pada bulan Januari 2019
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr RobJawa, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

yasuchan, tokyo

ブラガ通りのショッピングモールに面した、利便性の高いホテルです。 ホテルの内装は派手なイメージでしたが、コストパフォーマンスは良いと思います。
Menginap 4 malam pada bulan Juni 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr/s Yasuchan, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 Cukup Baik

DONGHWI

출장으로 이용하기에 적당하네요
Menginap 2 malam pada bulan September 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr/s Donghwi, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

SUNKWON

Disukai: Kebersihan, kenyamanan kamar
자카르타 출장 중 호텔 예약 후기
출장이 하루 연장되어 숙소를 찾는 도중 약속장소 근처라 예약하게 되었습니다. 홈페이지에서 예약 및 결재하고 대략 1시간 이후 체크인을 하려고 했는데, 서비스 데스크에서 예약 확인을 할 수 없다고 상당시간 소요되었습니다. 가장 아쉬운 부분이었습니다. 하지만, 가격대비 룸의 퀄리티가 괜찮은 듯 보였고, 조식도 나쁘지 않았습니다.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr/s SUNKWON, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

GAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr Gan, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A bit far away - but good service...
Ok but not immediately close to any restaurants etc
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Junior Suite is spacious.
A couple of restaurants options in the building but more sophisticated is driving distance. No ironing in the room, but ask for it and they will provide.
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

4/10 Buruk

Joerg

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing
I was disappointed with my stay since the hotel does not live up to the high standard I expect from Best Western Premier, where up to now I have always been very satisfied with comfort and cleanliness.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari IB Santoso pada tanggal 28 Agu 2019
Dear Mr Joerg, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager