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Penilaian 10 - Sangat Bagus. 31 dari 107 ulasan" "
Thank you very much for your positive review! We are pleased to hear that you are satisfied with the comfort of our rooms and our services. Reviews like yours motivate us to continue providing the best experience for our guests.Thank you for your visit, and we hope to welcome you back to our place for the same or even better experience in the future.Warm regards,Patonifavehotel bandara tangerang
Dear Mr Muhammad,
Terima kasih sudah berkunjung/Menginap di Fave Hotel Bandara dan terima kasih untuk rating yg diberikan.
Kami berharap dapat menyambut Anda lagi di favehotel bandara.
Salam,
Ajie UN
Front Office Leader
8/10 Bagus
Traveler terverifikasi
19 Apr 2018
Disukai: Kondisi & fasilitas properti
Traveler terverifikasi
6/10 Cukup Baik
Suryadi, Bandung, Indonesia
11 Feb 2018
Disukai: Kebersihan, kenyamanan kamar
Alternative hotel which close to the airport
In general this hotel is good enough, but unfortunately the hotel only provide airport transfer until 1 pm, beyond that time customer had to pay extra.
Suryadi
Menginap 1 malam pada bulan Februari 2018
2/10 Sangat Buruk
sergio isaac
Bepergian bersama keluarga
10 Mar 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
We arrived and they could not find our Expedia reservation. They had us waiting for almos 4 hours before giving us a room!! Besides the employies at front desk rude and not helpful at all. They complete ignored us most of the time. Last but not least we book a 3 person bedroom and they gave us a one bed room only suitable for 2. When I went to complain they told me that was tue only option and they offered an extra mini bed with additional cost when I had alreeady paid for 3
Then the next day we asked for the airport shuttle and they wanted to charge me also for it when it’s supposed to be a service from the airport hotel and the costo was 5 times more than taking a normal taxi
Terrible experience over all!!!
sergio isaac
Tanggapan dari Patoni pada tanggal 12 Mar 2024
Dear Mr. Sergio Isaac. We apologize for your experience during your stay at our hotel and for the incidents you faced. From our side, it is true that we did not receive a confirmation email from Expedia regarding your room reservation at favehotel Bandara Tangerang. We have confirmed and contacted our central management office to check the email, but unfortunately, we couldn't find it. We took the initiative to assist you in checking in so that you could rest. However, we only had rooms with one bed and two beds available, and there were no triple rooms, so there was an additional cost.After you checked in and rested, we continued searching for the confirmation email from Expedia, but still, we could not find it. We kept looking, and it turned out that the confirmation email for your booking was not from Expedia but through DOTW (Destination of the World). Naturally, we were confused and had to think it through. We are now processing this.Actually, we have a shuttle schedule at 07:00 and 12:00 WIB. Outside these schedules, there is a charge. We apologize if your experience was not satisfying during your stay with us. We hope that in the future, we will be more detailed and thorough in handling such situations.Best RegardPatoniFavehotel Bandara Tangerang
8/10 Bagus
matt
4 Mar 2024
matt
Menginap 1 malam pada bulan Maret 2024
2/10 Sangat Buruk
damian
8 Agu 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
just trying to get a taxi to the airport took over an hour. the buffet breakfast was a joke. the only bread was cheap white bread. off milk, limited options unless you like weird looking curry things for breakfast
damian
Menginap 1 malam pada bulan Agustus 2023
6/10 Cukup Baik
Mark
Traveler bisnis
5 Agu 2023
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I got in late and was given a room key. When I entered, the room had not been made up after the last guest. Mess everywhere. I went downstairs and reported it and there was seemingly disinterest and possibly disbelief. The night manager gave me a new room eventually and never apologised for the error. All this took about 15 minutes early in the morning after a long delayed flight. Poor service. Next morning I went to the small shop in the hotel to buy a plug for the listrik. Should have been open but no-one there. Once again not very professional. Hotel needs to put customers first and their systems last.
Mark
Menginap 1 malam pada bulan Agustus 2023
6/10 Cukup Baik
Kaif
Bepergian bersama teman, Traveler bisnis
23 Jul 2023
Disukai: Staf & layanan
You get what you pay for, it’s cheap and near the airport. A bit dirty, and doesn’t have certain things you might expect (eg. a safe, tissue paper, shampoo, etc). I couldn’t arrange the airport shuttle for my arrival, and the shuttle is a paid service (costs about 100k IDR, so it’s cheaper just to use Gojek). The food was great though, and the staff was friendly.
Kaif
Menginap 2 malam pada bulan Juli 2023
8/10 Bagus
Herbert
20 Jun 2023
Herbert
Menginap 2 malam pada bulan Juni 2023
8/10 Bagus
Khaled
23 Apr 2023
Khaled
Menginap 1 malam pada bulan April 2023
8/10 Bagus
Eddie
10 Des 2022
Disukai: Kenyamanan kamar
The hotel room was spacious and mostly clean. It was unexpectedly loud, however, during one of the nights I stayed. There was live music and singing past 9pm. Other than the noise on one of my nights, the stay was decent.
Eddie
Menginap 3 malam pada bulan Oktober 2022
10/10 Sangat Bagus
Marinus
Traveler bisnis
28 Nov 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In het algemeen gewoon goed te noemen.
Marinus
8/10 Bagus
Alaysius Franciscus
18 Nov 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Schoon en vriendelijk personeel.
Alaysius Franciscus
Menginap 1 malam pada bulan November 2022
8/10 Bagus
Alaysius Franciscus
13 Nov 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Heel goed en gezellig.
Alaysius Franciscus
Menginap 1 malam pada bulan November 2022
8/10 Bagus
Mohudoom M
1 Nov 2022
Mohudoom M
Menginap 1 malam pada bulan Oktober 2022
4/10 Buruk
Vishvajith
12 Okt 2022
Vishvajith
Menginap 1 malam pada bulan Oktober 2022
2/10 Sangat Buruk
Aliecia
14 Sep 2022
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was absolutely disgusting. A total waste of time and money spent from airport to get there. The bedding were dirty. Light fixtures all dirty. Bathroom dirty and moldy and the room smelled. I made an about turn and checked out. They refused to refund me my money for this filth. Do not go there!!!!!!!!
Aliecia
Menginap 1 malam pada bulan September 2022
8/10 Bagus
Anis
10 Sep 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall is good. But the road to get there is bumpy.
Anis
Menginap 1 malam pada bulan September 2022
10/10 Sangat Bagus
Ali
Bepergian bersama teman
4 Sep 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Ali
Menginap 1 malam pada bulan September 2022
6/10 Cukup Baik
mathieu antonio
30 Agu 2022
Era molto comoda perché si trovava nei pressi dell’aeroporto, però la zona non è il massimo!
Dear Mr or Mrs Nice,
Thank you for choosing our hotels as your destination to stay, and the same time we are really appreciated your valuable time to share about hotels
Looking forward to welcome you back in the futures
Please take care
Thank you
Warm regards
Benny
Front office manager
10/10 Sangat Bagus
Ali
29 Mei 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I found the Favehotel to be clean and very adequate for an airport transit hotel. I ate dinner in the hotel's restaurant & it was delicious & well-priced. My only minor complaints are a long wait for airport pickup, road noise in the room (window didn't seal well), & a few mosquitos here & there throughout the hotel. I will definitely stay here again though.
Kyle
Menginap 1 malam pada bulan September 2019
6/10 Cukup Baik
Traveler terverifikasi
12 Agu 2019
Disukai: Staf & layanan
Staffs are helpful and nice.
Bed is comfortable.
Better to have refrigerator and facial tissues in the rooms.
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2019
2/10 Sangat Buruk
Traveler terverifikasi
5 Agu 2019
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2019
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan
1 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas
good hotel near the airport and the food was nice every day.
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2019
6/10 Cukup Baik
Eliane Mari
1 Jun 2019
Disukai: Staf & layanan, kenyamanan kamar
Eliane Mari
Menginap 2 malam pada bulan Mei 2019
8/10 Bagus
David
Bepergian bersama teman, Bepergian dalam rombongan
15 Mei 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The place is really spacious and close to the airport.
David
Menginap 1 malam pada bulan Mei 2019
8/10 Bagus
Traveler terverifikasi
3 Mei 2019
Disukai: Staf & layanan, fasilitas
Location is near the airport but a bit farther away and the road is not paved well.
Traveler terverifikasi
Menginap 1 malam pada bulan Mei 2019
4/10 Buruk
Traveler terverifikasi
1 Mei 2019
Tidak Disukai: Kebersihan, kenyamanan kamar
Bad hotel in so many ways
I don’t normally write a bad review but this hotel and its service disappointed me. The hotel refused to pick us up from the airport around 11:00pm because they claimed the shuttle service has stopped 10:00pm even though they never mentioned that during booking. I spent 150,000 rupiah to just get there because the taxi drivers were reluctant to accept a short distance fair. When I got there, the bed sheets were not clean enough, the towels were dirty, the air conditioner sounded like a helicopter and the shower didn’t drain properly, after being in the shower for one minute the water were up to my ankles. I will not stay in this hotel again and I will not recommend for anyone.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
6/10 Cukup Baik
MIMI, BANDUNG
29 Apr 2019
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
is ok but not so good
location n airport service very poor
MIMI
Menginap 1 malam pada bulan April 2019
2/10 Sangat Buruk
SeungUk
8 Apr 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It is thought that intensive improvement in the ho
I used this hotel to take a break before the night flight schedule. I applied for a non-smoking room, but as soon as I entered the room, I smelled like a cigarette.
So when I asked to change my room, he said he would give me an answer within 15 minutes. But they didn't change the room until an hour later.
The room's air conditioning was poor, and there was no cooling in the hotel hallway.
It is thought that intensive improvement in the hotel service sector will be needed.
SeungUk
Menginap 1 malam pada bulan April 2019
Tanggapan dari Ajie pada tanggal 11 Apr 2019
Dear Mr SeungUK,
Thank you for your feedback and review about your recent stay at favehotel bandara tangerang. We are sorry that the experience about your previous stay could not meet your expectation. We will rectify the problem and fix it for more convenience stay.Hope your experience will not deter your trust to stay with us in the next future.Thank you and looking forward to welcome you again at favehotel bandara.
Regards,
Ajie UN
Front Office Leader
10/10 Sangat Bagus
Traveler terverifikasi
Traveler bisnis
7 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Ms Elly Marlia,
Thank you for your feedback and review about your recent stay at favehotel bandara tangerang. We are looking forward to welcoming you back again in the very near future.
Regards
Ajie Usman N
Front Office Leader