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Ulasan untuk Grand Paragon

4 out of 5
Grand Paragon
Jl. Gajah Mada No. 126, Gajah Mada, Jakarta

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 3 dari 34 ulasan" "
Penilaian 8 - Bagus. 11 dari 34 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 34 ulasan" "
Penilaian 4 - Buruk. 3 dari 34 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 34 ulasan" "

6,8/10

Kebersihan

7,4/10

Staf & layanan

5,4/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Peter, Washington, DC

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Many Cockroaches in Executive Deluxe Room
I stayed 2 nights in an executive deluxe room. I found a cockroach inside the room, followed by many of them. I reported the issuue to the front disk staff who just laughed. Because I was upset from the fact that one of the cockroaches passed by my eye when i was looking through the door nador, I asked for the duty manager. He apologized and promised to change the room. I returned to the room, packed my stuff, and waited 3 hours (no eating, no sleeping), but no response. At 11 pm, the housekeeping service asked my permission to clean the room and I dissmissed him. I coukd not stay longer in my second day of stay and left the hotel early morning.
Menginap 2 malam pada bulan Agustus 2017
Tanggapan dari Luthfan pada tanggal 15 Sep 2017
Dear Mr Peter, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made. We are trying our best to make sure these kinds of problem will not happen again. Thank you for staying with us, and we look forward to another chance to serve you.

6/10 Cukup Baik

Dennis

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Cleaning stuff for friendly
Menginap 6 malam pada bulan Januari 2024

6/10 Cukup Baik

Kirana

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
A Mix of Good and Bad
We stay three nights at Grand Paragon hotel,. The room is cosy and quite clean except I notice a few tiny cockraches around and some of the towels and bedsheet or blanket have stains which should not give to guests for using.
Menginap 3 malam pada bulan Februari 2023

2/10 Sangat Buruk

Corrinne, Fort Lauderdale

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Poor service and unreliable amendities
Menginap 14 malam pada bulan November 2022
Tanggapan dari Hanang pada tanggal 21 Des 2022
Dear Mrs. CorrinneWarm Greeting From Grand Paragon Hotel JakartaFirst of all we just want to say thank you for staying at our Hotel. And at this moment we also want say sorry for your uncomfortable during your stay. All your complaint that time we try to do the best also we try to upgrade your with the rest of your booking date. And we hope it will not happen to you anymore. Please let me know if you want to stay with us again. Once again we say sorry to Mrs. Corrinne. See you and we are ready to serve you when you stay with us again.Best Regards,Hanang SamudraFront Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022

4/10 Buruk

Pieter

Bepergian bersama keluarga
Menginap 2 malam pada bulan Desember 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
タオルについて、バスタオル1枚しかなく、フェイスタオルおよびハンドタオルは、置いて欲しい。
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Con: air con needs time to be cool. At least half day. Pro: near city and staff is very friendly.
Menginap 2 malam pada bulan Oktober 2019

6/10 Cukup Baik

oi li, Hong kong

Menginap 14 malam pada bulan September 2019

6/10 Cukup Baik

soo wei

Disukai: Kebersihan
Menginap 3 malam pada bulan September 2019

8/10 Bagus

WAJDI

Disukai: Staf & layanan
Menginap 2 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

biasa
biasa
Menginap 1 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

biasa
biasa
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
biasa
biasa
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice new cosy hotel
The hotel is new and rooms are clean. daily making of room abit slow but acceptable. Location is a big challenge. Always have traffic jam. But along Jl Gajah Mada is where some eateries and night entertainment are.
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Best regards, Syahrir Arief General Manager pada tanggal 31 Mar 2019
Dear Mr David, Thank you for taking the time to review us and for choosing to stay with us on your business trip. Regarding the shortcomings you experienced during the stay, please accept our sincere apologies as these were not up to our standards. This review has been shared with the team for immediate improvement including the guest services, which we agreed that we should have not make you waiting. Should travels bring you back to Jakarta, we hope for another opportunity of welcoming you and your partners in a more pleasant stay experience.

6/10 Cukup Baik

Traveler terverifikasi

評価可もなく不可もなく
値段は高くもないが安くもない。 スディルマンからの接続は良い。 ショッピングモールが建物内にあるので便利だが食事は選択肢が少ない。
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

LEE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깔끔하고 합리적인 호텔
괜찮았습니다. 조식도 좋았어요.
Menginap 1 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
利用しやすいホテル
sudirmanからkotaへの行きやすい動線上にある。 値段は安いが見栄えもする。 利用し安いホテル
Menginap 1 malam pada bulan Desember 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
cukup
cukup
Menginap 1 malam pada bulan Oktober 2018

4/10 Buruk

katsushige

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
立地だけは良い
wi-fiはほとんど繋がらない。冷蔵庫は電源は入るが全然冷えない。ドアは蹴らないとしまらない。 中国人が夜中に騒ぐ。なかなか東南アジア的なホテルだった。
Menginap 2 malam pada bulan Juli 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
If only water and wifi good, it is the best hotel
Hotel located in centre of city, nearby to most attraction, shopping mall and entertainment. Staff and crew services are great too. But the hotel is quite old, you can see from the first step in the room. There is no power plug beside bed. Water pressure not strong sometime none, can you believe it happen during shower? Although Wifi is provided, most of the time there is no internet. Breakfast is ok, combination of western and local food. Got hot coffee and tea, with juices.
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Luthfan pada tanggal 30 Jan 2018
Dear our valued Guest, Thank you for taking your time to write this review, we are glad to hear that you like our location, staff services, and breakfast. We sincerely apologize for the problems you encountered with water and wifi. We are looking into these problems and hopefully it will be solved soon. We look forward for a chance to serve you again. Best regards, Grand Paragon Hotel.

8/10 Bagus

WAJDI

Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Luthfan pada tanggal 2 Feb 2018
Thank you for your time by giving us a review, we are glad that you had a pleasant experience while staying with us. We look forward for a chance to serve you again, thank you.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2017
Dear our valued guest, We would like to thank you for your generous review. We are looking forward for a chance to serve you again. Thank you for staying with us. Best regards, Grand Paragon.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Ok hotel
Nice view from the breakfastroom!

6/10 Cukup Baik

Pak Ahmad

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not enough facilties in room. Poor lighting.
On check in I was given a windowless room. Next day I requested to change the room. Yes I was given a room with a window with an additional payment. Both rooms have low water pressure and poor lighting. Not enough towels. Not enough electrical points for your needs. No kettle. The room was over priced. Not recommended.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Yap

Disukai: Kebersihan, staf & layanan
Stayed indoors as there's the anti-Chinese Riot. Even managed to get a room upgrade.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
町の中心地にあり移動に便利
従業員の対応がよく各部署とも言葉が通じなくとも親切です。あと部屋がもう少し明るくなるとよいと思う。スーパーマーケットが隣接していてべんりです。

6/10 Cukup Baik

sho

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
便利だけど価格に見合わない設備
TRJマンガブサール駅のすぐ近く。隣にスーパーマーケットや近くにスタバ、バーガーキングが あり便利。　冷蔵庫があるのは良い点だが、窓なしの部屋で価格に見合わない気がする。 クーラーの効きが悪く、調整もできない。

6/10 Cukup Baik

Salahuddin, Singapore

Reasonable rates..
The rates are reasonable. Easy accessibility by taxi as the Hotel is in the main road. It seems the rooms have no windows. (I have stayed there twice, both time my room has no windows). The aircon is lousy; it took about 4 hours to get cool.

8/10 Bagus

ＥRＯたぬき, 日本

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
酒購入とトランスジャカルタが近くて便利
タイトルどおり上記2つに関してはすぐ隣で非常に便利です。 あと近くに24時間営業の両替商があること、ＷＩＦＩが強いのも便利な点です マイナスポイントは、部屋に窓がないこととセーフティーボックスがないことコンセントが１つしかないことです 部屋の構造上窓のないへやは小窓一つないのです。セーフティーボックスはフロントにあると書いてあったのですが、私のつたない英語では相手が何を言ってるのかわからず預かってくれませんでした。 チェックインのデポジットはクレジットカードＯＫで40万ルピア（4千円くらい）でした

6/10 Cukup Baik

Rosidi, Shah Alam, Malaysia

Tidak Disukai: Staf & layanan
Not an enjoyable stay, misleading information
First of all, I was disappointed with Expedia/Hotels.com for the misleading information when I booked a room at the hotel. The room I booked and paid using Hotels.com was for a non-smoking, room with city view & with breakfast. However, upon check-in, I was given a smoking room without windows & no breakfast. After much arguing & showing my booking print, I was given breakfast but the room remains. I was told that the Hotel received booking from Expedia/Hotels.com for a room different from what I have booked. About the hotel itself, the wifi in the room was lousy, you have to use the lobby to get a decent wifi coverage. The atmosphere was not good because you can still hear loud music from your room around 3-4 am. Totally not an enjoyable stay