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Ulasan untuk Grand Soll Marina Hotel

3.5 out of 5
Grand Soll Marina Hotel
Jalan Gatot Subroto Km 5.3, Gandasari, West Java, Tangerang, Banten

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 9 dari 15 ulasan" "
Penilaian 8 - Bagus. 5 dari 15 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 15 ulasan" "
Penilaian 4 - Buruk. 0 dari 15 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 15 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

10/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Hadi, East Java, Indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and comfort hotel
Easy looking for it. Best hotel in Tangerang, i like it very much.
Menginap 2 malam pada bulan Februari 2018
Tanggapan dari Ageng pada tanggal 19 Feb 2018
Dear Respected Mr. Hadi, Thank you for staying with us and your review during your stay. We are very happy that you have a best experience during your stay. Look forward to welcoming you back at Grand Soll Marina Hotel Tangerang. Best regards, Ageng Sutadiredja Front Office Manager

10/10 Sangat Bagus

Walter, Muellheim

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr viele Pflanzen und Blumen im Aussenbereich
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Agung Wibowo pada tanggal 6 Des 2022
Dear Mr. Walter, Thank you for reviews Grand Soll Marina Hotel during your stay. We are very happy that you feel comfortable during your stay. We are looking forward to welcoming you back at Grand Soll Marina Hotel Tangerang.Best Regards,Agung Wibowo Front Office Manager

8/10 Bagus

HIDEAKI

Traveler bisnis
Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Agung Wibowo pada tanggal 6 Des 2022
Dear Mr. Hideaki, Thank you for reviews Grand Soll Marina Hotel during your stay. We are very happy that you feel comfortable during your stay. We are looking forward to welcoming you back at Grand Soll Marina Hotel Tangerang.Best Regards,Agung Wibowo Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful hotel with excellent staff, I recommend it
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Agung Wibowo pada tanggal 6 Des 2022
Dear Our respect Guest, Thank you for reviews Grand Soll Marina Hotel during your stay. We are very happy that you feel comfortable during your stay. We are looking forward to welcoming you back at Grand Soll Marina Hotel Tangerang.Best Regards,Agung Wibowo Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
A nice place to stay
Friendly and helpful staff. Nice atmosphere and well furnished rooms. Tasty food served in restaurant. However, room service needs more work on readiness for new clients. The hotel location in a crowded and undeveloped area is a big drawback.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Agung Wibowo pada tanggal 6 Des 2022
Dear Mr. Hideaki, Thank you for reviews Grand Soll Marina Hotel during your stay. We are very happy that you feel comfortable during your stay. We do apology if there was inconvenience during your stay, we will review our standard service. We are looking forward to welcoming you back at Grand Soll Marina Hotel Tangerang.Best Regards,Agung Wibowo Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good experience. Staff are so nich. Highly recommend
Menginap 1 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location is near to Oasis crematory.
Menginap 2 malam pada bulan Juli 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Hendy Reginald Cuaca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

2/10 Sangat Buruk

Gary, victoria canada

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Watch prices
The airport is about 1.5 hours away due to the horrendous traffic. The hotel is situated in an industrial part of town which is not good for a tourist. We ate in the hotel and were presented with 2 menus. One menus was if you are having drinks only and the prices for the drinks were twice as much as was listed on the food menu. We had dinner and a couple of drinks and got the bill. The bill came listing all our drinks at the higher costs. We mentioned this to the server and they would not change the price. We then asked for the evening food manager who stood out in the foyer and talked to the server. About 5 minutes later the server came back with the drink menu and tried again to tell us the prices were right. We asked for the food menu and showed him the price. He goes back to the manager and after 20 minutes came to us with the beer price changed but not the coke or coffee. We sent him back to change the rest of the prices and after talking to the manager the server came back with a correct bill. The entire transaction took well over 30 minutes and the manager was never willing to talk to us directly even though we could see him the entire time. We went to our non smoking room that smelled like smoke and our air conditioner never worked. Check out in the morning was no better as they tried to double charge for a coke even after seeing the receipt for payment. The morning manager stepped in and solved the problem. The morning manager was excellent.
Menginap 1 malam pada bulan Februari 2018
Tanggapan dari Agung Wibowo (FOM) pada tanggal 12 Apr 2018
Thank you for your improvement and appreciated, on previous we do apologize about your problem since your stay in the hotel, we never hope the case will happen to you, and i promise these problem is not happen again in the future, and you are right our hotel is situated in an industrial part, but we have free shuttle for going to 2 big mall in Tangerang, so if you have next arrival we are happy to arrange for you.

8/10 Bagus

Juliana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Read details
This is the second night we stayed. WiFi problem was fixed. Was trying to move to different room but somehow after having a problem in the middle of the night with the ac and having a technician came. Instead of getting an upgrade but we’re moved to a smaller room. Yes it’s the same type of room but still that’s not just the way to make a guest happy. Location is somewhat convenient but there’s nothing in the neighborhood walkable. Other than that, great brand new hotel, hopefully they maintain it and very friendly staff.
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Ageng pada tanggal 7 Feb 2018
Dear Ms. Juliana, Again, thank you very much for your reviews during your stay at Grand Soll Marina Hotel. Looking forward to welcoming you back at Grand Soll Marina Hotel Tangerang.

10/10 Sangat Bagus

Juliana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great brand new hotel
Brand new hotel. Super clean. Friendly staff
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Ageng pada tanggal 4 Feb 2018
Dear respected Mrs. Juliana, Thank you very much for your reviews during your stay. Looking forward to welcoming you back at Grand Soll Marina Hotel tangerang.

10/10 Sangat Bagus

Handi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It's nice place to stay.
Menginap 1 malam pada bulan Desember 2017
Dear Respected Guest, Thank you for your review to Grand Soll Marina Hotel during your stay. We are very happy that our facilities and service meet with your expectation. Looking forward to welcoming back at Grand Soll Marina Hotel..

10/10 Sangat Bagus

Simone, siena italia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Vicino all'aeroporto un albergo meraviglioso
Abbiamo prenotato il giorno prima però siamo arrivati alle 6 di mattina. Abbiamo chiesto di restare qualche ora in piu e il personale invece di fare il checkout alle 10 ci ha fatto stare fino alle 15. La colazione alle 6 era gia pronta. Giudizio eccezionale per noi.
Menginap 1 malam pada bulan November 2017
Tanggapan dari Ageng pada tanggal 13 Des 2017
Dear respected guest, Thank you for staying at Grand Soll Marina Hotel during your trip in Tangerang and for the review you gave to us. Looking forward to welcoming you again at Grand Soll Marina Hotel.

10/10 Sangat Bagus

Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great hotel
this hotel is just open in 2017. Aug. good facilities with nice breakfast. i will stay this hotel again if they offer reasonable price
Menginap 1 malam pada bulan Agustus 2017
Dear Mr / Ms. Kim, Thank you for your review about Grand Soll Marina Hotel Tangerang. Your review makes the motivation for us to provide a good service to our guest. Looking forward to welcoming you again at Grand Soll Marina Hotel. Best Regards, Ageng