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Ulasan untuk Hotel Ciputra Jakarta

4 out of 5
Hotel Ciputra Jakarta
Jalan Letnan Jendral S Parman, Jakarta, Jakarta

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 248 dari 742 ulasan" "
Penilaian 8 - Bagus. 333 dari 742 ulasan" "
Penilaian 6 - Cukup Baik. 118 dari 742 ulasan" "
Penilaian 4 - Buruk. 30 dari 742 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 742 ulasan" "

8,0/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Kartono

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relax & shop
Lokasi strategis menyatu dengan mall
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Michael G. Perdikaris, MBA pada tanggal 24 Okt 2020
Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel location . It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

4/10 Buruk

Andhi kurniawan

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Mengecewakan bagi loyal customer
Dari lebih 10x menginap di Hotel Ciputra, Utk pertama kalinya terburuk: 1. Check-in lebih dari 1 jam 2. AC tidak dingin; sdh dperbaiki teknisi: tidak ada perubahan 3. Security Deposit Box tidak berfungsi
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Michael G. Perdikaris pada tanggal 8 Feb 2020
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Expedia. Komentar anda merupakan masukan yang sangat berarti, kami mohon maaf atas kejadian yang kurang menyenangkan ini dan dengan itu kami akan berusaha untuk terus meningkatkan kualitas produk dan pelayanan yang lebih baik lagi demi kepuasan tamu. Sungguh sebuah pengalaman yang menyenangkan dapat melayani Anda, dan kami sangat menantikan kunjungan Anda berikutnya ke Hotel Ciputra Jakarta. Salam, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel ok, pelayanan kurang
Check in tidak bisa agak awal, harus lewat dari jam 2 dan check out harus sebelum jam 12 siang pas, sampai2 diberikan slip tidak bs late check out. Overall ok tp pelayanan harus ditingkatkan.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari MIchael G. Perdikaris pada tanggal 18 Des 2019
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Expedia. Sebelumnya kami memohon maaf atas ketidaknyamanan yang ditimbulkan selama menginap di hotel kami, komentar anda mengenai pelayanan pada saat check in dan check-out yang tidak sesuai dengan harapan anda merupakan masukan yang sangat berarti bagi kami dan kami akan berusaha untuk terus meningkatkan kualitas produk dan pelayanan yang lebih baik lagi demi kepuasan tamu. Sungguh sebuah pengalaman yang menyenangkan dapat melayani Anda, dan kami sangat menantikan kunjungan Anda berikutnya ke Hotel Ciputra Jakarta. Salam, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

10/10 Sangat Bagus

Enung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Puas sekali
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Michael G. Perdikaris pada tanggal 8 Agu 2019
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Michael G. Perdikaris pada tanggal 18 Jan 2019
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Michael G. Perdikaris pada tanggal 17 Jan 2019
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Saat breakfast bbrp menu makanan lambat di keluar kan, padahal di meja buffet sudah kosong
Menginap 2 malam pada bulan Juli 2018
Tanggapan dari Hotel Ciputra Jakarta pada tanggal 6 Agu 2018
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Expedia. Sebelumnya kami memohon maaf atas ketidaknyamanan yang pada saat menginap di hotel kami, komentar Anda mengenai keterlambatan pengisian makanan buffet tidak sesuai dengan harapan Anda dan ini merupakan masukan yang sangat berarti bagi kami dan kami akan berusaha untuk terus meningkatkan kualitas produk dan pelayanan yang lebih baik lagi demi kepuasan tamu. Sungguh sebuah pengalaman yang menyenangkan dapat melayani Anda, dan kami sangat menantikan kunjungan Anda berikutnya ke Hotel Ciputra Jakarta. Salam, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

8/10 Bagus

jemmy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Hotel Ciputra Jakarta pada tanggal 23 Jul 2018
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to welcoming you again at our hotel ! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

6/10 Cukup Baik

Traveler terverifikasi

HOTEL VERY BUSY BUT CAN GO DIRECT TO MALL, GOOD FOR STAY AND SHOPPING
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Hotel Ciputra Jakarta pada tanggal 18 Jul 2018
Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel location next to shopping mall. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

10/10 Sangat Bagus

Yulius

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Hotel Ciputra Jakarta pada tanggal 22 Jun 2018
Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Expedia. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

8/10 Bagus

Vana, Jonggol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi Strategis
Baru pertama sekali menginap di ciputra grogol, hotelnya nyaman, makanan juga enak, sejauh kami menginap staffnya ramah dan komunikatif. kolam renangnya asik. Lokasinya sangat strategis, dekat ke beberapa mall besar, tempat wisata juga dan bersebelahan dengan mall ciputra. Untuk kedepannya bakan memilih menginap di hotel ciputra kembali.
Menginap 2 malam pada bulan Desember 2017
Tanggapan dari Marjani (Eny) pada tanggal 10 Jan 2018
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Expedia Kami senang mendengar bahwa Anda menikmati hotel kami terutama mengenai kenyamanan kamar, makanan, keramahan staff dan lokasi hotel yang strategis . Ini merupakan suatu kebanggaan bagi kami untuk mengetahui bahwa rekan kerja tim kami berusaha untuk melampaui harapan tamu kami. Sungguh sebuah pengalaman yang menyenangkan dapat melayani Anda, dan kami sangat menantikan kunjungan Anda berikutnya di Hotel Ciputra Jakarta! Salam, Michael G. Perdikaris General Manager

10/10 Sangat Bagus

canmy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2017
Tanggapan dari Marjani (Eny) pada tanggal 15 Jan 2018
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Penilaian Ciputra Hotel
Nyaman Sekali, mewah dan strategis
Menginap 1 malam pada bulan Oktober 2017
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Hotels.com. Kami senang mendengar bahwa Anda menikmati hotel kami terutama mengenai lokasi hotel yang strategis, kenyamanan dan kemewahan fasilitas - fasilitas di hotel kami, ini merupakan suatu kebanggaan bagi kami. Terima kasih banyak atas komentar Anda dan kami menantikan kunjungan Anda yang berikutnya di Hotel Ciputra Jakarta! Salam, Michael G. Perdikaris General Manager

8/10 Bagus

Lukas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nyaman
Semua ok. Recommended bagi yg beraktivitas bisnis di sekitaran Tomang-Grogol.
Menginap 1 malam pada bulan Oktober 2017
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Hotels.com. Kami senang mendengar bahwa Anda menikmati hotel kami, ini merupakan suatu kebanggaan bagi kami. Terima kasih banyak atas komentar Anda dan kami menantikan kunjungan Anda yang berikutnya di Hotel Ciputra Jakarta! Salam, Michael G. Perdikaris General Manager

10/10 Sangat Bagus

Erfi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi n menu sarapannya oke banget
Lokasi hotel strategis dekat mall n bandara.....yg paling mengesankan menu sarapan nya, lengkap ala barat n rasanya oke bngtz.....saya pst kembali ke hotel Ciputra
Tamu Kami yang Terhormat, Kami ingin mengucapkan terima kasih telah memilih Hotel Ciputra Jakarta sebagai pilihan akomodasi Anda selama masa tinggal di Jakarta dan meluangkan waktu untuk mengirimkan komentar Anda di Hotels.com. Kami senang mendengar bahwa Anda menikmati hotel kami, ini merupakan suatu kebanggaan bagi kami. Terima kasih banyak atas komentar Anda dan kami menantikan kunjungan Anda yang berikutnya di Hotel Ciputra Jakarta! Salam, Michael G. Perdikaris General Manager

10/10 Sangat Bagus

Juwita nova, medan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice room
Kamar yang baik dengan pemandangan kolam renang dan kota jakarta.

10/10 Sangat Bagus

Dini widya, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Hotel yang cukup nyaman,, akses lgsg k mall

4/10 Buruk

firmanto, Jakarta

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pelayanan tidak memuaskan
Kamar sangat kecil untuk harga yg dibayar,pelayanan jg kurang memuaskan

10/10 Sangat Bagus

TIFFANIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

10/10 Sangat Bagus

Benny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

6/10 Cukup Baik

Wincent

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Found a cockroach in the bathroom on first day, and got smoking room on first despite reservation on non-smoking room. Its nearby shopping malls though, very convenient.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hospitality Regards, Michael G. Perdikaris pada tanggal 14 Apr 2024
Dear Mrs. Wincent, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

8/10 Bagus

Futoshi

Reasonable
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Hospitality Regards, Michael G. Perdikaris. pada tanggal 6 Mar 2024
Dear Futoshi,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

RYUJI

Disukai: Staf & layanan
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hospitality Regards, Michael G. Perdikaris pada tanggal 2 Mar 2024
Dear Ryuji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

ARNAV

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Overall a good property to stay at with an easy access internally to Ciputra mall. Convenient location for meetings in west and south Jakarta.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 12 Feb 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Rajcoomar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I received a 5-star treatment. All the employees were kind, helpful and going out of their way to meet my need. The customer service was above and beyond my expectations. Thank you kindly for making my stay immensely satisfying.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hospitality Regards, Michael G. Perdikaris pada tanggal 11 Feb 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

4/10 Buruk

Fawziyah

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was a lot more rundown than we thought. The bathroom especially needs some renovation - the shower head needs replacing as it was malfunctioning. The hotel staff were nice and we were able to check in slightly earlier. The buffet breakfast was good too but I wish they labelled items that were vegetarian as I accidentally ate meat because the sliders looked vegetarian from the outside but there was a sneaky slice of salami stuck to the bread :( we loved that the hotel was connected to the mall and we spent most of our time there :)
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 3 Feb 2024
Dear Mrs. Fawziyah, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 Sangat Bagus

Kristina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 24 Des 2023
Dear Kristina,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Tzu_Hsiang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hospitality regards,Michael G. Perdikaris, MBA Clu pada tanggal 22 Des 2023
Dear Tzu_Hsiang,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Cukup Baik

AKIRA

Traveler bisnis
The service get poor and reception is so slower
Menginap 8 malam pada bulan November 2023
Tanggapan dari Hospitality regards,Michael G. Perdikaris, MBA Clu pada tanggal 28 Nov 2023
Dear Mr. Akira , Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 Sangat Bagus

Angeline, Philadelphia

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 10 Des 2023
Dear Angeline,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Patrick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautifull hotel, good Facility, nice staff, everything i hope for
Menginap 17 malam pada bulan Oktober 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 17 Nov 2023
Dear Patrick,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

David

Menginap 8 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 16 Nov 2023
Dear David,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

tariq

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Marvelous
Very nice and comfortable stay
Menginap 1 malam pada bulan November 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 14 Nov 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

tariq

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best of the best
It was one of the wonderful vacation As usual good stay with best staff Every thing was good
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 12 Nov 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Vinko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was only in hotel for one night but was a pleasant experience very helpful staff
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 1 Nov 2023
Dear Vinko,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Cukup Baik

Fazlinah Abdul

Bepergian bersama teman
Disukai: Staf & layanan
Nearby to mall.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 30 Okt 2023
Dear Fazlinah Abdul,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect Hotel, Staff and Management.
I was given a flexible room on the 9th floor. Which is you allow to smoking or you don't have to if you not smoker. The on that only bothersome are most the guests that stay in that 9th floor smoking with their doors open. And it actually stinks the entire floor and some of the smoke get into the gab between your door and floor. But the staff and management of the hotel are above and beyond. They moved me to the 15th non-smoking room with top-notch amazing room. I really appreciate the hotel employees staff and management. They're perfect in so many ways. Very helpful, Polite and accommodating. This is will be the hotel that I will stay again next year when I come back to Jakarta for sure.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 24 Okt 2023
Dear Kezia,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

tariq

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and sweet
Very sweet and nic stay as usual Staff is fantastic and very helpful Management is very great make your stay is very sweet Thank you
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 22 Okt 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

Chad

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Don't choose flexible room... it's not exist.
I think I made mistake by choosing "flexible room" (you can smoke or not) Because some guests smoking with their room doors open. And it's kinda bothersome.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hospitality regards,Michael G. Perdikaris, MBA Clu pada tanggal 17 Okt 2023
Dear Mr. Chad, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 Sangat Bagus

Melchianus

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Goed was ontbijt want het eten herinnert mij op het eten van ons wijlen moeder. Uniek is lekker zwemmen 7de floor, en niet goed was niks. Bedankt
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 13 Okt 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Aung

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 12 malam pada bulan September 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 12 Okt 2023
Dear AungThank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

romauli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 11 malam pada bulan September 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 1 Okt 2023
Dear Romauli,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Melvin

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 3 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 28 Sep 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

ENG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 19 Sep 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 17 Sep 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

Xiang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 18 Sep 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 17 Sep 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Sangat Bagus

Alvin

Bepergian dalam rombongan
Disukai: Kebersihan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hospitality Regards, Michael G. Perdikaris, MBAGM pada tanggal 11 Sep 2023
Dear Alvin,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bagus

Ketlien

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 6 Sep 2023
Dear Ketlien,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Cukup Baik

Makoto

Traveler bisnis
Disukai: Staf & layanan
Shopping mall is right next to the hotel. Breakfast was great!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Michael G. Perdikaris pada tanggal 26 Agu 2023
Dear Makoto,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!