Jl Raya Bandara Soekarno Hatta, Kp Rawa Bokor, Tangerang
Ulasan
6,8
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 47 dari 366 ulasan" "
10 - Sangat Bagus
47
Penilaian 8 - Bagus. 142 dari 366 ulasan" "
8 - Bagus
142
Penilaian 6 - Cukup Baik. 111 dari 366 ulasan" "
6 - Cukup Baik
111
Penilaian 4 - Buruk. 37 dari 366 ulasan" "
4 - Buruk
37
Penilaian 2 - Sangat Buruk. 29 dari 366 ulasan" "
2 - Sangat Buruk
29
7,0/10
Kebersihan
7,4/10
Staf & layanan
5,4/10
Fasilitas
6,8/10
Kondisi & fasilitas properti
6,2/10
Ramah lingkungan
Ulasan
2/10 Sangat Buruk
Liu
1 Feb 2023
Liu
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 7 Feb 2023
Dear Liu,Thank you for your taking time to give us ratings regarding your stay at ibis budget Jakarta Airport. At the same time regret to saw uncomfortable that you experience at our hotel. We apologize for a less than satisfactory overall experience with us Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager
6/10 Cukup Baik
Sandra
26 Nov 2022
Sandra
Menginap 1 malam pada bulan November 2022
Tanggapan dari Ulil Azmi pada tanggal 1 Des 2022
Dear Sandra,We very much appreciate your score regarding your stay at the ibis Budget Jakarta Airport. I am sure that this score will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.Sincerely,Ulil Azmi - General Manager
Tanggapan dari Gunawan Widodo pada tanggal 11 Mar 2020
Dear Mr. Anonymous,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Gunawan Widodo
General Manager
Budget Hotel yang dekat dengan Airport, tersedia Shuttle dari Airport ke Hotel dan sebaliknya.
Cocok untuk penumpang transit yang tidak membutuhkan fasilitas pelayanan.
Hariadi
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Gunawan Widodo - General Manager pada tanggal 22 Okt 2019
Dear Bapak Hariadi,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Gunawan Widodo
General Manager
DEKAT AIRPORT , ADA KENDARAAN ANTAR KE AIRPORT JUGA..
FOR ALL THAT NICE
JONI
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Arief MAULANA pada tanggal 1 Mar 2018
Dear Joni,
Terima kasih telah berbagi pengalaman menginap di Ibis Budget Jakarta Airport, kami senang anda suka dengan lokasi hotel kami yang dekat dengan bandara dan nyaman dengan layanan antar ke bandara...terima kasih
Di Ibis Budget Jakarta Airport kami selalu senang menerima masukan baik positive ataupun yang bersifat membangun agar kami selalu konsisten dalam memberikan pelayanan kepada setiap tamu kami.
Sekali lagi terima kasih semoga kedatangan anda selanjutnya akan lebih menyenangkan
Hormat Kami,
Arief MAULANA
General Manager
hotel yg tidak jauh dari bandara, dan kalau nginap di hotel ini dpt gratis diantar ke airport
TOMMY
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Arief MAULANA pada tanggal 26 Jan 2018
Dear Tommy,
Terima kasih telah berbagi pengalaman menginap di Ibis Budget Jakarta Airport, kami sangat senang anda puas dengan layanan antar gratis dari kami ke bandara.
Di Ibis Budget Jakarta Airport kami selalu senang menerima masukan baik positive ataupun yang membangun agar kami selalu konsisten dalam memberikan pelayanan yang prima kepada setiap tamu kami.
Sekali lagi terima kasih semoga kedatangan anda selanjutnya akan lebih menyenangkan
Hormat Kami,
Arief MAULANÁ
General Manager
6/10 Cukup Baik
Veronica
25 Des 2017
Disukai: Kebersihan
Kalo buat transit bagus, restaurant kurang and kamar tidak di sedia in sikat gigi sama shampo , tempat tidur nyaman and bersih
Veronica
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Teuku RUSIANSYAH pada tanggal 27 Des 2017
Dear Veronica,
Terima kasih telah berbagi pengalaman menginap di Ibis Budget Jakarta Airport, kami mohon maaf apabila fasilitas di hotel kami tidak sesuai dengan harapan ibu, memang standard hotel budget tidak menyediakan sikat gigi, dan kita menyediakan pilihan di Mini Mart apabila ibu membutuhkannya.
Di Ibis Budget Jakarta Airport kami selalu senang menerima masukan baik positive ataupun yang membangun, agar kami selalu bisa konsisten dalam memberikan pelayanan prima kepada setiap tamu kami.
Sekali lagi terima kasih semoga kedatangan anda selanjutnya akan lebih menyenangkan
Hormat Kami,
Arief MAULANA
General Manager
6/10 Cukup Baik
Wulung
14 Jul 2017
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Wulung
Menginap 1 malam pada bulan Juli 2017
Tanggapan dari Teuku RUSIANSYAH pada tanggal 17 Jul 2017
Dear Wulung,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
Check in lumayan cepat. We stayed there twice now. Quick stay To catch our next flight the next day. Taxi to airport is cheap only 50k rupiah. Unfortunately room is not noise proof so when you have noisy people outside in the hallway...you can hear them loud and clear. But overall for the price they are charging this hotel is value for money. Room is clean and bed is comfy. You also get breakfast which is great! Front desk is always very helpful and accomodating. Good customer service.
Traveler terverifikasi
Tanggapan dari Teuku RUSIANSYAH pada tanggal 31 Mei 2017
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Arief MAULANA
General Manager
Hotel budget yg sangat dekat dengan Bandara Soetta.Sudah dua kali menginap disini.Mungkin perlu direkomdasikan dokter yang bisa dipanggil jika kebetulan ada yg menginap yang sakit.
Ada shuttle bus dengan jadwal tertentu,dan jikapun harus memakai taxi sendiri menuju Bandara Soetta,max 50 IDR untuk kesana.
Untuk breakfast mungkin variasinya bisa lebih diperbanyak.Tapi secara keseluruhan lumayan bagus,terutama mengingat lokasinya dekat dengan Bandara tadi sehingga jika terburu-buru ke Airport ,ya dekatlah.
Efi
Tanggapan dari General Manager pada tanggal 26 Jan 2017
Dear Ibu Efi,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
6/10 Cukup Baik
rosyidah
21 Des 2016
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
lumayan
sayang pintu kamar mandinya tidak bisa ditutup,untung menginap bersama suami
rosyidah
Tanggapan dari General Manager pada tanggal 30 Des 2016
Dear Rosyidah,
Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Arief MAULANA
General Manager
8/10 Bagus
Andriani
17 Des 2016
Disukai: Staf & layanan
Dekat ke airport dengan harga terjangkau
Hotel yang sesuai dengan janji/ positioning-nya sebagai hotel budget dekat airport. Proses check in dan check out cepat dan lancar. Tidak ada keluhan.
Andriani
Tanggapan dari General Manager pada tanggal 19 Des 2016
Dear Valued Guest,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
10/10 Sangat Bagus
Yuli
12 Des 2016
Disukai: Kebersihan, kenyamanan kamar
Nyaman dan bs tidur tanpa khawatir terlambat penerbangan
Yuli
Tanggapan dari General Manager pada tanggal 19 Des 2016
Dear Valued Guest,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
8/10 Bagus
Traveler terverifikasi
29 Okt 2016
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Traveler terverifikasi
Tanggapan dari General Manager pada tanggal 31 Okt 2016
Dear Valued Guest,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
4/10 Buruk
Traveler terverifikasi
29 Sep 2016
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Kamar twn di tengah ada pembatas kurang nyaman
Tidur semalam di ibis budget,... lokasi waktu ke sana dari airport ke hotel agak berputar , tapi waktu dari hotel ke airport dekat karena 1 arah. Buat 1 malam tidur aja untuk transit ya okelah....
Traveler terverifikasi
Tanggapan dari Arief MAULANA pada tanggal 3 Okt 2016
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Again, we appreciate your sharing, your concerns, and your corrective feedback. It is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Arief MAULANA
General Manager
6/10 Cukup Baik
ERWIN CHANDRA
19 Sep 2016
Sesuai nama nya "Budget"
Sesuai dengan harga nya
ERWIN CHANDRA
Tanggapan dari General Manager pada tanggal 21 Sep 2016
Dear Valued Guest,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
8/10 Bagus
ayundria, surabaya
7 Sep 2016
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great hotels for transit
pengalaman yang memuaskan,fasilitas transfer bandara gratisnya sangat membantu
ayundria
Tanggapan dari General Manager pada tanggal 14 Sep 2016
Dear Valued Guest,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Arief MAULANA
General Manager
2/10 Sangat Buruk
Citra, bandung
13 Agu 2016
Tidak Disukai: Staf & layanan, kenyamanan kamar
tdk puas.
Kamar lumayan ok
Tapi sarapan tdk bgus...
Tdk ada makanan.
Roti.selai .mie goreng dtg lambat.hrus nunggu lama setengah jam ....sarapan tdk puas.
Reseptionis judes.tdk ramah.
Citra
Tanggapan dari General Manager pada tanggal 17 Agu 2016
Dear Ibu Citra,
Thank you for taking the time to tell us about your experience at the ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback about the breakfast quality and staff friendliness are very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Again, we appreciate your sharing, your concerns, and your corrective feedback. It is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Arief MAULANA
General Manager
6/10 Cukup Baik
ganef, borneo
21 Jul 2016
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bandara Cengkareng harga ekonomis
Hotel dekat bandara yang nyaman dan dekat dwngan lokasi bandara Cengkareng. Harga ekonomis dan tersedia fasiltas shuttle bus , juga sarapan mulai jam 3 pagi, channel saluran tv yang banyak dan situaai yang tenang dan nyaman.
ganef
Tanggapan dari Gunawan Widodo - General Manager pada tanggal 5 Nov 2019
Dear Ganef,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Gunawan Widodo
General Manager
8/10 Bagus
MIMI, BANDUNG
10 Jun 2016
Disukai: Kebersihan, staf & layanan
HOTEL BAGUS DAN LUMAYAN
YAH LUMAYAN UNTUK TRANSIT KARENA LOKASI DEKAT AIRPORT, PELAYAN2 BAGUS N MEMPERHATIKAN, JUGA TERSEDIA TRANSPORT SHUTTLE DARI HOTEL KE AIRPORT JAM 02.00 AM.
MIMI
Tanggapan dari Gunawan Widodo - General Manager pada tanggal 5 Nov 2019
Dear Guest,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Gunawan Widodo
General Manager
8/10 Bagus
Hartono
12 Feb 2016
Disukai: Staf & layanan, kondisi & fasilitas properti
Hartono
Tanggapan dari Teuku RUSIANSYAH pada tanggal 23 Apr 2016
Dear Bapak Hartono,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Teuku RUSIANSYAH
General Manager
6/10 Cukup Baik
giyanto
3 Feb 2016
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
giyanto
Tanggapan dari Teuku RUSIANSYAH pada tanggal 9 Apr 2016
Dear Giyanto,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Teuku RUSIANSYAH
General Manager
6/10 Cukup Baik
Traveler terverifikasi
23 Des 2015
Disukai: Kebersihan, staf & layanan
Traveler terverifikasi
Tanggapan dari Teuku RUSIANSYAH pada tanggal 5 Mar 2016
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Teuku RUSIANSYAH
General Manager
8/10 Bagus
Traveler terverifikasi
22 Des 2015
Disukai: Kebersihan, staf & layanan
Traveler terverifikasi
Tanggapan dari Teuku RUSIANSYAH pada tanggal 5 Mar 2016
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely yours,
Teuku RUSIANSYAH
General Manager
6/10 Cukup Baik
eko yudi, Bali
27 Okt 2015
Tidak Disukai: Staf & layanan
Lumayan
Hotel dekat dengan bandara, cocok banget buat transit.. Palayanan antar jemput bandara juga gratis.. Tinggal menyesuaikan jadwal anda dg jadwal shuttle bus...
eko yudi
Tanggapan dari Teuku RUSIANSYAH pada tanggal 2 Jan 2016
Dear Bapak Eko Yudi,
Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback.
I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future.
Sincerely yours,
Teuku RUSIANSYAH
General Manager
4/10 Buruk
Fun Fong
Bepergian bersama keluarga
15 Apr 2024
Tidak Disukai: Staf & layanan
A taxi quoted Rp 150k for a ride to Pik Avenue mall which the hotel staff claim is reasonable. The ride back to hotel via Blue Bird taxi only cost Rp 70,300. It seems foreigners are the target for rip offs
Fun Fong
Menginap 1 malam pada bulan April 2024
4/10 Buruk
Hui Lake Philip
20 Feb 2024
Tidak Disukai: Kondisi & fasilitas properti
Also zero hot water unbelievable !!
Hui Lake Philip
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ulil Azmi - General Manager pada tanggal 22 Feb 2024
Dear Hui Lake Philip,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager
2/10 Sangat Buruk
Takuya
16 Feb 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Ulil Azmi - General Manager pada tanggal 22 Feb 2024
Dear Takuya,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager
8/10 Bagus
Zarina
6 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good and comfortable.
Zarina
Menginap 1 malam pada bulan Januari 2024
8/10 Bagus
I
Bepergian bersama keluarga
30 Des 2023
Disukai: Staf & layanan
I
Menginap 1 malam pada bulan Desember 2023
4/10 Buruk
Johannes
9 Des 2023
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
There were mosquitoes in my room. I took a picture of the fat mosquito, called the front desk and they sent the maintenance guy with the mosquito spray. I showed him the photo and he sprayed my room 2X. Well, that probably helped for 1-2 hours and then the mosquitoes were back!
I checked out around 2.30am and waited for the shuttle in the lobby - and more mosquitoes there! I told the front desk about it and he just smiled.
There were mosquitoes also in the shuttle bus.
I have stayed in the nearby hotels several times in the last 2 years and this is the first time I have problems with mosquitoes.
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty
Sirapat
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 8 Nov 2023
Dear Sirapat,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
IF YOU HAVE BUDGET DO NOT COME HERE
It was horrible. The photos online looked nice, and the lobby itself was cute, but they are fooling you! The carpet was dirty from the elevator until the front door of our room. The room floor was sticky and had a weird smell. The walls are thin, and we can hear other people's business. It even woke us up at night. Never recommending if you had budget.
CECILIA
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Sep 2023
Dear Ryuji,Thank you for taking the time to share your comments on your visit to ibis budget Jakarta Airport.We do apology that your experience did not meet your expectation, especially the comments that you have mention in regards our cleanliness.We had passed your comments to the related department to ensure immediate improvement to prevent the problem and ensure it's not happen in the future. We appreciate your comments, we hope you can give us an opportunity to better serve you in the near future.Best regards,Ulil Azmi - General Manager
2/10 Sangat Buruk
Ryuji
Bepergian dalam rombongan
4 Agu 2023
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
out
Ryuji
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Sep 2023
Dear Ryuji,Thank you for taking the time to share your comments on your visit to ibis budget Jakarta Airport.We do apology that your experience did not meet your expectation.We had passed your comments to the related department to ensure immediate improvement to prevent the problem and ensure it's not happen in the future. We appreciate your comments, we hope you can give us the opportunity to better serve you in the future.Best regards,Ulil Azmi - General Manager
10/10 Sangat Bagus
TAKASHI
23 Jul 2023
TAKASHI
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Jul 2023
Dear Mr. TAKASHI,We very much appreciate your comments regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager
10/10 Sangat Bagus
Marilia
9 Jul 2023
Marilia
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Jul 2023
Dear Ms. Marilia,We very much appreciate your comments regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager
2/10 Sangat Buruk
Aneta
30 Mei 2023
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No WiFi!
Aneta
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 15 Jun 2023
Dear Aneta,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned about our wifi facilities.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager
4/10 Buruk
Abdel-karim
29 Apr 2023
Abdel-karim
Menginap 1 malam pada bulan April 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 15 Jun 2023
Dear Abdel Karim,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager
4/10 Buruk
Susan
10 Apr 2023
Susan
Menginap 1 malam pada bulan April 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 23 Apr 2023
Dear Susan,Thank you for taking time to give your score at ibis budget Jakarta Airport. We are looking forward to have your detail experience during stay at our hotel so that we can appropriate to prevent measures address the problem. we are appreciating your score and hope you can give us an opportunity to serve you in the near future.Best Regards,Ulil Azmi - General Manager
4/10 Buruk
Keiji
26 Feb 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Keiji
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 1 Mar 2023
Dear Keiji,Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis budget, we strive to provide a superior service experience for every customer. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your ratings, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ulil Azmi - General Manager
6/10 Cukup Baik
David
Traveler bisnis
16 Feb 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I wasn't happy that I got charged for the room twice - once by expedia and then again at the hotel
David
Tanggapan dari Ulil Azmi - General Manager pada tanggal 13 Mar 2023
Dear David,Thank you for taking time to share your experience during stay at ibis budget Jakarta Airport. at the same time we are regret and do apology the uncommon situation that you experience in our hotel. We would assist you to checked and follow up regarding your double charged during your stay with us.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at ibis budget. Please do not hesitate to contact me during your next visit.Sincerely,Ulil Azmi - General Manager
4/10 Buruk
Suthee
Bepergian dalam rombongan
27 Jan 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Suthee
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 7 Feb 2023
Dear Suthee,Thank you for your taking time to give us ratings regarding your stay at ibis budget Jakarta Airport. At the same time regret to saw uncomfortable that you experience at our hotel. We apologize for a less than satisfactory overall experience with us please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager
2/10 Sangat Buruk
Ehsan
4 Des 2022
Ehsan
8/10 Bagus
Bruce Johnny
Bepergian dalam rombongan
21 Nov 2022
Disukai: Kebersihan, staf & layanan
fairly quick checkin, close to airport
Bruce Johnny
Menginap 1 malam pada bulan November 2022
Tanggapan dari Ulil Azmi - General Manager pada tanggal 5 Jan 2023
Dear Bruce Johnny,We very much appreciate regarding your stay at the Ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil Azmi - General Manager
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
G
Pankkaj
Menginap 1 malam pada bulan September 2022
Tanggapan dari Ulil Azmi - General Manager pada tanggal 4 Nov 2022
Dear Pankkaj,Thank you for taking the time to tell us about your experience at Ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer. We are looking forward to have your detail experience during stay with us, so that we can serve you better in the near future.Sincerely,Ulil Azmi - General Manager
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan
9 Agu 2022
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2022
6/10 Cukup Baik
Indra
Bepergian bersama keluarga dan anak
20 Jul 2022
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The shower doesn't close properly, no hand soap by the sink, can't book airport shuttle in advance, must caĺl after landing, inconvenient when you don't have local cell card, the taxi called by the receptionist asked for more than the agreed price.
Indra
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Ulil Azmi pada tanggal 1 Des 2022
Dear Indra,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager