Eksterior

Ulasan untuk Hotel ibis budget Jakarta Airport

3 out of 5
Hotel ibis budget Jakarta Airport
Jl Raya Bandara Soekarno Hatta, Kp Rawa Bokor, Tangerang

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 47 dari 366 ulasan" "
Penilaian 8 - Bagus. 142 dari 366 ulasan" "
Penilaian 6 - Cukup Baik. 111 dari 366 ulasan" "
Penilaian 4 - Buruk. 37 dari 366 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 366 ulasan" "

7,0/10

Kebersihan

7,4/10

Staf & layanan

5,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Liu

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 7 Feb 2023
Dear Liu,Thank you for your taking time to give us ratings regarding your stay at ibis budget Jakarta Airport. At the same time regret to saw uncomfortable that you experience at our hotel. We apologize for a less than satisfactory overall experience with us Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

6/10 Cukup Baik

Sandra

Menginap 1 malam pada bulan November 2022
Tanggapan dari Ulil Azmi pada tanggal 1 Des 2022
Dear Sandra,We very much appreciate your score regarding your stay at the ibis Budget Jakarta Airport. I am sure that this score will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.Sincerely,Ulil Azmi - General Manager

8/10 Bagus

Andhini Widya Larasati

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Gunawan Widodo pada tanggal 11 Mar 2020
Dear Mr. Anonymous, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 Bagus

Hariadi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Transit Hotel
Budget Hotel yang dekat dengan Airport, tersedia Shuttle dari Airport ke Hotel dan sebaliknya. Cocok untuk penumpang transit yang tidak membutuhkan fasilitas pelayanan.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Gunawan Widodo - General Manager pada tanggal 22 Okt 2019
Dear Bapak Hariadi, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 Bagus

JONI, PONTIANAK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice hotel near airport
DEKAT AIRPORT , ADA KENDARAAN ANTAR KE AIRPORT JUGA.. FOR ALL THAT NICE
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Arief MAULANA pada tanggal 1 Mar 2018
Dear Joni, Terima kasih telah berbagi pengalaman menginap di Ibis Budget Jakarta Airport, kami senang anda suka dengan lokasi hotel kami yang dekat dengan bandara dan nyaman dengan layanan antar ke bandara...terima kasih Di Ibis Budget Jakarta Airport kami selalu senang menerima masukan baik positive ataupun yang bersifat membangun agar kami selalu konsisten dalam memberikan pelayanan kepada setiap tamu kami. Sekali lagi terima kasih semoga kedatangan anda selanjutnya akan lebih menyenangkan Hormat Kami, Arief MAULANA General Manager

10/10 Sangat Bagus

TOMMY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel yg okey
hotel yg tidak jauh dari bandara, dan kalau nginap di hotel ini dpt gratis diantar ke airport
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Arief MAULANA pada tanggal 26 Jan 2018
Dear Tommy, Terima kasih telah berbagi pengalaman menginap di Ibis Budget Jakarta Airport, kami sangat senang anda puas dengan layanan antar gratis dari kami ke bandara. Di Ibis Budget Jakarta Airport kami selalu senang menerima masukan baik positive ataupun yang membangun agar kami selalu konsisten dalam memberikan pelayanan yang prima kepada setiap tamu kami. Sekali lagi terima kasih semoga kedatangan anda selanjutnya akan lebih menyenangkan Hormat Kami, Arief MAULANÁ General Manager

6/10 Cukup Baik

Veronica

Disukai: Kebersihan
Kalo buat transit bagus, restaurant kurang and kamar tidak di sedia in sikat gigi sama shampo , tempat tidur nyaman and bersih
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Teuku RUSIANSYAH pada tanggal 27 Des 2017
Dear Veronica, Terima kasih telah berbagi pengalaman menginap di Ibis Budget Jakarta Airport, kami mohon maaf apabila fasilitas di hotel kami tidak sesuai dengan harapan ibu, memang standard hotel budget tidak menyediakan sikat gigi, dan kita menyediakan pilihan di Mini Mart apabila ibu membutuhkannya. Di Ibis Budget Jakarta Airport kami selalu senang menerima masukan baik positive ataupun yang membangun, agar kami selalu bisa konsisten dalam memberikan pelayanan prima kepada setiap tamu kami. Sekali lagi terima kasih semoga kedatangan anda selanjutnya akan lebih menyenangkan Hormat Kami, Arief MAULANA General Manager

6/10 Cukup Baik

Wulung

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2017
Tanggapan dari Teuku RUSIANSYAH pada tanggal 17 Jul 2017
Dear Wulung, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Value for money especially for overnight layover
Check in lumayan cepat. We stayed there twice now. Quick stay To catch our next flight the next day. Taxi to airport is cheap only 50k rupiah. Unfortunately room is not noise proof so when you have noisy people outside in the hallway...you can hear them loud and clear. But overall for the price they are charging this hotel is value for money. Room is clean and bed is comfy. You also get breakfast which is great! Front desk is always very helpful and accomodating. Good customer service.
Tanggapan dari Teuku RUSIANSYAH pada tanggal 31 Mei 2017
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Arief MAULANA General Manager

8/10 Bagus

Efi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel budget yg lumayan.
Hotel budget yg sangat dekat dengan Bandara Soetta.Sudah dua kali menginap disini.Mungkin perlu direkomdasikan dokter yang bisa dipanggil jika kebetulan ada yg menginap yang sakit. Ada shuttle bus dengan jadwal tertentu,dan jikapun harus memakai taxi sendiri menuju Bandara Soetta,max 50 IDR untuk kesana. Untuk breakfast mungkin variasinya bisa lebih diperbanyak.Tapi secara keseluruhan lumayan bagus,terutama mengingat lokasinya dekat dengan Bandara tadi sehingga jika terburu-buru ke Airport ,ya dekatlah.
Tanggapan dari General Manager pada tanggal 26 Jan 2017
Dear Ibu Efi, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 Cukup Baik

rosyidah

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
lumayan
sayang pintu kamar mandinya tidak bisa ditutup,untung menginap bersama suami
Tanggapan dari General Manager pada tanggal 30 Des 2016
Dear Rosyidah, Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Arief MAULANA General Manager

8/10 Bagus

Andriani

Disukai: Staf & layanan
Dekat ke airport dengan harga terjangkau
Hotel yang sesuai dengan janji/ positioning-nya sebagai hotel budget dekat airport. Proses check in dan check out cepat dan lancar. Tidak ada keluhan.
Tanggapan dari General Manager pada tanggal 19 Des 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

10/10 Sangat Bagus

Yuli

Disukai: Kebersihan, kenyamanan kamar
Nyaman dan bs tidur tanpa khawatir terlambat penerbangan
Tanggapan dari General Manager pada tanggal 19 Des 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Tanggapan dari General Manager pada tanggal 31 Okt 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Kamar twn di tengah ada pembatas kurang nyaman
Tidur semalam di ibis budget,... lokasi waktu ke sana dari airport ke hotel agak berputar , tapi waktu dari hotel ke airport dekat karena 1 arah. Buat 1 malam tidur aja untuk transit ya okelah....
Tanggapan dari Arief MAULANA pada tanggal 3 Okt 2016
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, we appreciate your sharing, your concerns, and your corrective feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 Cukup Baik

ERWIN CHANDRA

Sesuai nama nya "Budget"
Sesuai dengan harga nya
Tanggapan dari General Manager pada tanggal 21 Sep 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

8/10 Bagus

ayundria, surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great hotels for transit
pengalaman yang memuaskan,fasilitas transfer bandara gratisnya sangat membantu
Tanggapan dari General Manager pada tanggal 14 Sep 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

2/10 Sangat Buruk

Citra, bandung

Tidak Disukai: Staf & layanan, kenyamanan kamar
tdk puas.
Kamar lumayan ok Tapi sarapan tdk bgus... Tdk ada makanan. Roti.selai .mie goreng dtg lambat.hrus nunggu lama setengah jam ....sarapan tdk puas. Reseptionis judes.tdk ramah.
Tanggapan dari General Manager pada tanggal 17 Agu 2016
Dear Ibu Citra, Thank you for taking the time to tell us about your experience at the ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback about the breakfast quality and staff friendliness are very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, we appreciate your sharing, your concerns, and your corrective feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 Cukup Baik

ganef, borneo

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bandara Cengkareng harga ekonomis
Hotel dekat bandara yang nyaman dan dekat dwngan lokasi bandara Cengkareng. Harga ekonomis dan tersedia fasiltas shuttle bus , juga sarapan mulai jam 3 pagi, channel saluran tv yang banyak dan situaai yang tenang dan nyaman.
Tanggapan dari Gunawan Widodo - General Manager pada tanggal 5 Nov 2019
Dear Ganef, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 Bagus

MIMI, BANDUNG

Disukai: Kebersihan, staf & layanan
HOTEL BAGUS DAN LUMAYAN
YAH LUMAYAN UNTUK TRANSIT KARENA LOKASI DEKAT AIRPORT, PELAYAN2 BAGUS N MEMPERHATIKAN, JUGA TERSEDIA TRANSPORT SHUTTLE DARI HOTEL KE AIRPORT JAM 02.00 AM.
Tanggapan dari Gunawan Widodo - General Manager pada tanggal 5 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 Bagus

Hartono

Disukai: Staf & layanan, kondisi & fasilitas properti
Tanggapan dari Teuku RUSIANSYAH pada tanggal 23 Apr 2016
Dear Bapak Hartono, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

6/10 Cukup Baik

giyanto

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Tanggapan dari Teuku RUSIANSYAH pada tanggal 9 Apr 2016
Dear Giyanto, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tanggapan dari Teuku RUSIANSYAH pada tanggal 5 Mar 2016
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tanggapan dari Teuku RUSIANSYAH pada tanggal 5 Mar 2016
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Teuku RUSIANSYAH General Manager

6/10 Cukup Baik

eko yudi, Bali

Tidak Disukai: Staf & layanan
Lumayan
Hotel dekat dengan bandara, cocok banget buat transit.. Palayanan antar jemput bandara juga gratis.. Tinggal menyesuaikan jadwal anda dg jadwal shuttle bus...
Tanggapan dari Teuku RUSIANSYAH pada tanggal 2 Jan 2016
Dear Bapak Eko Yudi, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

4/10 Buruk

Fun Fong

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
A taxi quoted Rp 150k for a ride to Pik Avenue mall which the hotel staff claim is reasonable. The ride back to hotel via Blue Bird taxi only cost Rp 70,300. It seems foreigners are the target for rip offs
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Hui Lake Philip

Tidak Disukai: Kondisi & fasilitas properti
Also zero hot water unbelievable !!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ulil Azmi - General Manager pada tanggal 22 Feb 2024
Dear Hui Lake Philip,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

2/10 Sangat Buruk

Takuya

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
空港からホテルへ送迎はインドネシア国内で通じる電話もしくはWhatsAppが使えないと対応してもらえないので注意して下さい。 僕はメールで送迎を予約して、空港で2時間待っても迎えに来ないのでタクシーでホテルに行きました。私は非常に腹が立ちました。 ホテル前にコンビニエンスストアあり便利でした。
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ulil Azmi - General Manager pada tanggal 22 Feb 2024
Dear Takuya,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

8/10 Bagus

Zarina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good and comfortable.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

I

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Johannes

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
There were mosquitoes in my room. I took a picture of the fat mosquito, called the front desk and they sent the maintenance guy with the mosquito spray. I showed him the photo and he sprayed my room 2X. Well, that probably helped for 1-2 hours and then the mosquitoes were back! I checked out around 2.30am and waited for the shuttle in the lobby - and more mosquitoes there! I told the front desk about it and he just smiled. There were mosquitoes also in the shuttle bus. I have stayed in the nearby hotels several times in the last 2 years and this is the first time I have problems with mosquitoes.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

IKUO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Sirapat

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 8 Nov 2023
Dear Sirapat,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

10/10 Sangat Bagus

masaaki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ただ泊まるだけなら十分
飛行機の前泊には十分。 無料シャトルバスで空港に行く場合、他のたーむなるに順次寄るため、国際線のT3に行くには30分くらい掛かるので注意した方が良い タクシーなら10分くらい
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

CECILIA

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
IF YOU HAVE BUDGET DO NOT COME HERE
It was horrible. The photos online looked nice, and the lobby itself was cute, but they are fooling you! The carpet was dirty from the elevator until the front door of our room. The room floor was sticky and had a weird smell. The walls are thin, and we can hear other people's business. It even woke us up at night. Never recommending if you had budget.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Sep 2023
Dear Ryuji,Thank you for taking the time to share your comments on your visit to ibis budget Jakarta Airport.We do apology that your experience did not meet your expectation, especially the comments that you have mention in regards our cleanliness.We had passed your comments to the related department to ensure immediate improvement to prevent the problem and ensure it's not happen in the future. We appreciate your comments, we hope you can give us an opportunity to better serve you in the near future.Best regards,Ulil Azmi - General Manager

2/10 Sangat Buruk

Ryuji

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
out
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Sep 2023
Dear Ryuji,Thank you for taking the time to share your comments on your visit to ibis budget Jakarta Airport.We do apology that your experience did not meet your expectation.We had passed your comments to the related department to ensure immediate improvement to prevent the problem and ensure it's not happen in the future. We appreciate your comments, we hope you can give us the opportunity to better serve you in the future.Best regards,Ulil Azmi - General Manager

10/10 Sangat Bagus

TAKASHI

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Jul 2023
Dear Mr. TAKASHI,We very much appreciate your comments regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 Sangat Bagus

Marilia

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 25 Jul 2023
Dear Ms. Marilia,We very much appreciate your comments regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

2/10 Sangat Buruk

Aneta

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No WiFi!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 15 Jun 2023
Dear Aneta,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned about our wifi facilities.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

4/10 Buruk

Abdel-karim

Menginap 1 malam pada bulan April 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 15 Jun 2023
Dear Abdel Karim,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

4/10 Buruk

Susan

Menginap 1 malam pada bulan April 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 23 Apr 2023
Dear Susan,Thank you for taking time to give your score at ibis budget Jakarta Airport. We are looking forward to have your detail experience during stay at our hotel so that we can appropriate to prevent measures address the problem. we are appreciating your score and hope you can give us an opportunity to serve you in the near future.Best Regards,Ulil Azmi - General Manager

4/10 Buruk

Keiji

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 1 Mar 2023
Dear Keiji,Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis budget, we strive to provide a superior service experience for every customer. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your ratings, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ulil Azmi - General Manager

6/10 Cukup Baik

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I wasn't happy that I got charged for the room twice - once by expedia and then again at the hotel
Tanggapan dari Ulil Azmi - General Manager pada tanggal 13 Mar 2023
Dear David,Thank you for taking time to share your experience during stay at ibis budget Jakarta Airport. at the same time we are regret and do apology the uncommon situation that you experience in our hotel. We would assist you to checked and follow up regarding your double charged during your stay with us.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at ibis budget. Please do not hesitate to contact me during your next visit.Sincerely,Ulil Azmi - General Manager

4/10 Buruk

Suthee

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Ulil Azmi - General Manager pada tanggal 7 Feb 2023
Dear Suthee,Thank you for your taking time to give us ratings regarding your stay at ibis budget Jakarta Airport. At the same time regret to saw uncomfortable that you experience at our hotel. We apologize for a less than satisfactory overall experience with us please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

2/10 Sangat Buruk

Ehsan

8/10 Bagus

Bruce Johnny

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
fairly quick checkin, close to airport
Menginap 1 malam pada bulan November 2022
Tanggapan dari Ulil Azmi - General Manager pada tanggal 5 Jan 2023
Dear Bruce Johnny,We very much appreciate regarding your stay at the Ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil Azmi - General Manager

10/10 Sangat Bagus

XAVIER GENIN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
perfect for lay over
perfect for layover
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Pankkaj

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
G
Menginap 1 malam pada bulan September 2022
Tanggapan dari Ulil Azmi - General Manager pada tanggal 4 Nov 2022
Dear Pankkaj,Thank you for taking the time to tell us about your experience at Ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer. We are looking forward to have your detail experience during stay with us, so that we can serve you better in the near future.Sincerely,Ulil Azmi - General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2022

6/10 Cukup Baik

Indra

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The shower doesn't close properly, no hand soap by the sink, can't book airport shuttle in advance, must caĺl after landing, inconvenient when you don't have local cell card, the taxi called by the receptionist asked for more than the agreed price.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Ulil Azmi pada tanggal 1 Des 2022
Dear Indra,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager