Hotel Kristal

Family-friendly hotel with full-service spa and bars/lounges

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

1 bedroom, premium bedding, minibar, in-room safe

This welcoming retreat features a poolside bar and international dishes at The Kafe. Guests can book spa treatments like body scrubs or join snorkeling excursions. The hotel offers free in-room WiFi, and families appreciate the playground and available childcare services.

Very good

Popular amenities

Pool
Spa
Parking included
Bar
Gym
Room service

Rp850.001 total

includes taxes & fees

7 Nov - 8 Nov

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

3+ beds

Showing 15 of 15 rooms

Studio Suite

Good

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Separate bedroom

Premium bedding

Blackout curtains

40 sq m
Sleeps 2
1 Double Bed

Two Bedrooms Deluxe

Very good

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

92 sq m
2 bedrooms
Sleeps 5
1 King Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds

Three Bedroom Deluxe

Exceptional

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

120 sq m
3 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Bed

Two Bedrooms Superior

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

92 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Large Single Bed

Three Bedrooms Superior

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

120 sq m
3 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Bed

Studio Room with Pool View

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Separate bedroom

Premium bedding

Blackout curtains

Sleeps 3
1 King Bed

3 Bedroom Deluxe with Street Garden View

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

3 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Bed

3 Bedroom Superior with Pool View

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

3 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Bed

Studio Room with Street Garden View

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Separate bedroom

Premium bedding

Blackout curtains

Sleeps 3
1 King Bed

2 Bedroom Deluxe with Street Garden View

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

2 bedrooms
Sleeps 2
2 Double Beds OR 1 Double Bed and 2 Single Beds

2 Bedroom Superior with Pool View

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

2 bedrooms
Sleeps 5
2 Double Beds OR 1 Double Bed and 2 Single Beds

Studio Suite, 1 Single Bed

Very good

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Separate bedroom

Premium bedding

Blackout curtains

Sleeps 2
1 Single Bed

Deluxe Apartment, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

3 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Bed

Superior Suite, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

3 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Bed

Deluxe Suite, 2 Bedrooms (Twin Bed)

Highlights

Separate dining area

Air conditioning

Free cots/infant beds

Kitchenette

Fridge

LCD TV

Blackout curtains

Premium bedding

2 bedrooms
Sleeps 5
1 King Bed and 1 Single Bed

About the area

Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

What's nearby

Pondok Indah Mall - 3 min drive - 2.8 km
Blok M Square - 6 min drive - 6.7 km
Ragunan Zoo - 7 min drive - 5.7 km
Thamrin City Shopping Mall - 14 min drive - 14.9 km
Grand Indonesia - 14 min drive - 14.5 km

Getting around

Pondok Betung Station - 6 min drive
Cipete Raya MRT Station - 15 min walk
Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

‪Starbucks - ‬2 min walk
‪Satu Lagi Bar - ‬3 min walk
‪Fatburger - ‬2 min walk
‪Mie ayam Bejo Gajah Mungkur - ‬9 min walk
‪Levant Boulangerie - ‬2 min walk

About this property

Hotel Kristal

Upscale family-friendly hotel near Pondok Indah Mall

Located close to Blok M Square and Ragunan Zoo, Hotel Kristal provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a body scrub, a manicure/pedicure or aromatherapy at Life Spa, the on-site spa. The on-site international cuisine restaurant, The Kafe, offers breakfast, lunch, dinner and pool views. Enjoy the gym, as well as activities, such as snorkelling and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.

Other perks at this hotel include:

An outdoor pool and a children's pool
Free self-parking
Buffet breakfast (surcharge), an outdoor tennis court and airport pick-up service (surcharge)
Supervised childcare (surcharge), a lift and massage treatment rooms

Room features

All 328 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.

Extra amenities include:

Childcare services and free infant beds
Shower/bath combinations, free toiletries and hairdryers
32-inch LCD TVs with cable channels
Separate dining areas, fridges and coffee/tea makers

Similar properties

Pool
Spa
Kids pool
Parking included

Rp1.155.000 total

includes taxes & fees

15 Nov - 16 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour airport pick-up shuttle on request for a surcharge
Free self parking on site

Food and drink

Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 211,750 for adults and IDR 150,000 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Satu Lagi Bar
The Deli
The Kafe

Things to do

Billiards/pool table
Children's pool
Full-service spa
Gym
Outdoor pool
Outdoor tennis court
Playground
Sauna
Scuba diving
Snorkelling

Family friendly

Children's pool
In-room babysitting
In-room cot
In-room refrigerator
Laundry facilities
Living room
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Separate bedroom
Separate in-room dining area
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

21 meeting rooms
Business centre
Computer station
Conference centre

Outdoors

Barbecue grill
Garden
In a regional park
Picnic area
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
In-room massages
Manicures/pedicures
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk

More

2 buildings
9 floors
Banquet hall
Built in 1992
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
Separate dining area

More

Air conditioning
Desk
Iron/ironing board on request
Laptop-compatible safe
Living room
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 350000.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 150000 for children
Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM

No pets and no service animals are allowed at this property

Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Kristal Jakarta

Hotel Kristal

Kristal Jakarta

Kristal Hotel Jakarta

Frequently asked questions

Does Hotel Kristal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Kristal?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Kristal on 7 Nov 2025 start from Rp702.480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kristal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kristal?

Self-parking is free at this property.

What time is check-in at Hotel Kristal?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Kristal?

Checkout is at noon.

Does Hotel Kristal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Hotel Kristal located?

This family-friendly Jakarta hotel is located in a state park, 2 mi (3.2 km) from Pondok Indah Mall, and within 6 mi (10 km) of Blok M Square and Ragunan Zoo. Kidzania and Kota Kasablanka Mall are also within 9 mi (15 km). Cipete Raya MRT Station is 15 minutes by foot and Fatmawati MRT Station is 22 minutes.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Hotel Kristal Reviews

8.2

Very good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities

4/10 Poor

Nome

22 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore.

Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay.

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

4 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great Staff

Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner.

Stayed 5 nights in May 2025

8/10 Good

Nugroho Arie

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends.

Stayed 3 nights in Jun 2025

10/10 Excellent

Mohamed Kotharisa

21 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service & location, friendly Staff

Stayed 1 night in May 2024

8/10 Good

Mohamed Kotharisa

23 Nov 2022

Liked: Amenities, property conditions & facilities

Close to Town & Shopping & nearby shops & local food.

Stayed 1 night in Oct 2022

10/10 Excellent

Emelie Marjorie Joan

22 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!

Stayed 4 nights in Oct 2023

6/10 Okay

Kevin Sui Kuan

23 Nov 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Old …

Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …

Stayed 1 night in Aug 2022

2/10 Terrible

Nobuaki

6 Mar 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

service is down

My TV wasn't working well, so I asked an engineer for help, but it took 4 calls to get help.(About 1 hour later)Has the manager changed?Service is down.No help from the staff in the lobby even though I have heavy luggage.just watching

Stayed 1 night in Mar 2023

4/10 Poor

Lina

20 Sept 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Room very old and doesn’t look like the pictures showed in Expedia.

Stayed 1 night in Sep 2025

8/10 Good

Vivian

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything. Good breakfast, big room but there was a wet foot smell in our room

Stayed 6 nights in Jul 2025

10/10 Excellent

Mohamed Kotharisa

23 Jun 2025

Liked: Amenities

Gd location

Stayed 2 nights in Jun 2025

10/10 Excellent

Bogdan

23 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay at this hotel.

Stayed 4 nights in Apr 2025

10/10 Excellent

Tien

5 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place very nice for ghatering with family , friendly staff and helping and good price for buget , convenient to go anywhere .

Stayed 2 nights in Apr 2025

8/10 Good

Gautama

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you.

Stayed 2 nights in Feb 2025

10/10 Excellent

Orie

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

like this hotel never disappointed…👍👍👍

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

30 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Hotel needs some TLC

The size of the apartment was fine but it is tired and can use some renovation.

Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

7 Oct 2024

Liked: Cleanliness, staff & service, amenities

I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.

Stayed 7 nights in Sep 2024

8/10 Good

Nobuaki

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大変満足。要望あり

スタッフの対応等、親切で大変満足しています。出来れば部屋の(1810)冷蔵庫を更新して欲しい。・・・フリーザー機能が悪く、飲食物を凍らせることが出来ない。

Stayed 1 night in May 2024

6/10 Okay

Roger

27 Jan 2024

Liked: Cleanliness, staff & service, amenities

The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.

Stayed 4 nights in Jan 2024

8/10 Good

Per

15 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell i bra prisklass. Bra frukost, skön säng samt lugnt läge. Hyfsat gym, trevlig pub/sportbar med bra mat samt trevlig personal. Hotell relativt nära Pondok Inda Shopping mall.

Stayed 3 nights in Sep 2023

10/10 Excellent

Daisuke

23 Aug 2023

Liked: Cleanliness, property conditions & facilities

家族で快適に過ごすことができました。

Stayed 1 night in Aug 2023

8/10 Good

Nobuaki

2 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They are kind.

I appreciate the staff's response. Thank you for your kindness.

Stayed 1 night in Apr 2023

8/10 Good

Stefano

20 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Right hotel for business trips

Stayed 1 night in Mar 2023

2/10 Terrible

Cecilia

21 Feb 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Went there and asked if the room had a balcony. Wanted to upgrade for a 3-bed. Hotel staff was very kind to show the interior of both 2- and 3-bed before the room assignment. The rooms are just really bare I guess that would be the best word to describe it. Intended to stay for longer time but booked couple nights just for the safe size as the photos from online are not the same as when walking into both units. Portable stove some sort in the 2-bed. It was old and white light white walls. It was so uncomfortable. I left without staying. Tried to ask for at least one night reimbursement. Hotel staff said no. This is a horrible experience to be honest. It is a solid for not returning.