Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 14 dari 64 ulasan" "
10 - Sangat Bagus
14
Penilaian 8 - Bagus. 30 dari 64 ulasan" "
8 - Bagus
30
Penilaian 6 - Cukup Baik. 15 dari 64 ulasan" "
6 - Cukup Baik
15
Penilaian 4 - Buruk. 4 dari 64 ulasan" "
4 - Buruk
4
Penilaian 2 - Sangat Buruk. 1 dari 64 ulasan" "
2 - Sangat Buruk
1
7,8/10
Kebersihan
7,8/10
Staf & layanan
7,0/10
Fasilitas
7,4/10
Kondisi & fasilitas properti
Ulasan
8/10 Bagus
Traveler terverifikasi
16 Okt 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap disini lumayan nyaman dg hotel konsep budget. Pelayanan baik, staf ramah dan kondisi hotel jg baik. Dg harga yg ditawarkan agak mahal sih tp overall ok lah.
Rangga
Tanggapan dari General Manager pada tanggal 9 Agu 2016
Rangga yang terhormat,
Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Jakarta Senen. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.
Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.
Hormat kami,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
Kamarnya nyaman wlw minimalis. Pelayanan baik dan stafnya ramah.
Rangga
Tanggapan dari General Manager pada tanggal 9 Agu 2016
Rangga yang terhormat,
Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Jakarta Senen. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.
Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.
Hormat kami,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
Saya menginap 1 malam tgl 28 May lalu, mendapatakn service yg efisien dr reception. Mengingat Ibis Senen adalah budget hotel maka kalau perlu sikat gigi dan sandal hrs menelpon reception dulu.
Hotel bersih dan kondidi kamar yg minimalis tetap nayaman untuk berkerja degan sambungan internet yg lancar.
NAmun agak sulit mencari tempat makan yang nayaman disekitar hotel, perlu untuk berkendaraan taxi untuk itu.
Suryani
Tanggapan dari Edward SETIADY pada tanggal 8 Agu 2015
Suryani yang terhormat,
Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Ibis Jakarta Senen. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif, khususnya kebersihan dan koneksi internet yang baik. Kami akan memberitahukan komentar Anda kepada tim kami.
Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.
Hormat kami,
Edward SETIADY
General Manager
hotel cukup nyaman, pelayanan baik, hanya kamar mandi dan kamar agak terlalu kecil,
mel
Tanggapan dari Edward SETIADY pada tanggal 25 Okt 2014
Dear valued guest,
Thank you for taking the time to tell us about your experience at Ibis Jakarta Senen. I am sorry that our room size did not meet your expectations; in economy hotels like ibis Senen we implement a new concept of bed rooms called ‘coquelicot’ style.
At Ibis, we strive to provide a maximum service experience for every customer; therefore your feedback is very important to us.
We are delighted to learn that you enjoyed our breakfast.
We appreciate your feedback, and we hope that you will give us the opportunity to serve you better in the near future.
Kind regards,
Edward Setiady
10/10 Sangat Bagus
Johannis
Bepergian bersama teman
23 Okt 2023
Vriendelijk personeel, ontbijt goed verzorgd en beleefd.
Johannis
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Jamal Muhamad General Manager pada tanggal 22 Des 2023
Dear Mr. Johanis ,Warm Greeting from Ibis Jakarta Senen.We very much appreciate your comments regarding your stay at the Ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Tanggapan dari Hotel Management pada tanggal 27 Jul 2020
Dear Ms. Elia, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad - General Manager
10/10 Sangat Bagus
Me, jakarta
Traveler bisnis
21 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great for facilities however found dirry in towel And need to ask amenities, should be put all amenities in the toilet so no need to ask
Me
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Hotel Management pada tanggal 27 Feb 2020
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the Ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hendri Setiawan
General Manager
6/10 Cukup Baik
Traveler terverifikasi
17 Okt 2019
Disukai: Staf & layanan
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2019
8/10 Bagus
Traveler terverifikasi
24 Jul 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Même niveau qu'en Europe pour 3 fois moins cher et un bien meilleur petit déjeuner.
Les chambres restent basiques. 10 mn à pied de la gare de Pasar Senen. Sinon pas grand chose d'autre dans quartier.
Patrick
Menginap 1 malam pada bulan Juli 2019
6/10 Cukup Baik
Traveler terverifikasi
5 Apr 2019
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Hendri SETIAWAN - General Manager pada tanggal 15 Jan 2019
Dear CHARLOTTE,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hendri Setiawan
General Manager
The hotel is nice with friendly staff and comfortable room. The TV was turned down so low I couldn't hear it . I had to get someone to increase the volume. Breakfast was nice but i have had more variety in other hotels and for the price it was about right for the quality. Organising taxis was a bit haphazard with no bookings being made, just calling front porter staff. Overall a good experience though.
godfrey
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Hendri Setiawan - General Manager pada tanggal 31 Des 2018
Dear Mr. GODFERY,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hendri Setiawan
General Manager
10/10 Sangat Bagus
Traveler terverifikasi
16 Des 2018
Disukai: Kebersihan, staf & layanan
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Hendri Setiawan - General Manager pada tanggal 18 Des 2018
Dear valued guest,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hendri Setiawan
General Manager
6/10 Cukup Baik
RAJA AZMAN
15 Des 2018
Disukai: Kebersihan, kenyamanan kamar
RAJA AZMAN
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Hendri Setiawan - General Manager pada tanggal 18 Des 2018
Dear Mr.Raja Azman,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hendri Setiawan
General Manager
Far from airport and taxi fare plus toll expensive
Not so good
yaw kim
Menginap 1 malam pada bulan September 2018
Tanggapan dari Hendri SETIAWAN - General Manager pada tanggal 16 Okt 2018
Dear Mr.YAW KIM,
Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hendri SETIAWAN - General Manager
Tanggapan dari Hendri SETIAWAN - General Manager pada tanggal 16 Okt 2018
Dear Mr. WALDEMAR,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hendri SETIAWAN - General Manager
Had to catch an early train so convenient for station staff friendly, clean rooms, WiFi worked well everything was good
Traveler terverifikasi
Menginap 1 malam pada bulan September 2018
Tanggapan dari Firman Tamin - General Manager pada tanggal 17 Sep 2018
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Firman Tamin
General Manager
Tanggapan dari Firman Tamin - General Manager pada tanggal 17 Sep 2018
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Firman Tamin
General Manager
Tanggapan dari Firman Tamin - General Manager pada tanggal 17 Sep 2018
Dear Mr.Gunawan,
We very much appreciate your comments regarding your stay at the ibis Jakarta Senen.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Firman Tamin
General Manager
6/10 Cukup Baik
Traveler terverifikasi
10 Jun 2018
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay and did meet my expectations
The only thing i like to comment is personal taxis are avaiable on demand - the hotel staff will assist if need arise- but you have to ensure the taxis will use meters for fare or ensure that you have negotiate price with the taxi man
I was overcharged by a Eagle taxi driver on the my way to airport as I assumed he will use the meter which he did not - he insists I agree to his fare during the journey which I have no choice since I need to catch my flight on time.
Tony
Menginap 2 malam pada bulan Desember 2017
8/10 Bagus
nick, Canada
6 Nov 2017
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice hitel but very bad depressive lication
I did not like tye lication at all. Cannot put one feet outside the door without to have a begger asking for money or try to cheat you with taxi or tuk tuk. But inside the hotel it is ok la. The prie is ok and it is clean and confortable. But no place to walk outside. Only way to go out is by taxi or car.
nick
Menginap 1 malam pada bulan November 2017
6/10 Cukup Baik
Traveler terverifikasi
30 Okt 2017
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
View of window is good, but the window cannot be open; bed is a king, but cleanliness of sheet is worrisome.
ホテルのすぐ北にあるJI.Kramat通りで、毎週日曜日にフリーマーケットが開催されます。
Masjid Al-Riyadh Kwitangというモスクまで通じる歴史あるフリーマーケットだそうです。ここを訪れる目的だけでも泊まる価値アリです。
ただし、相当な人混みでスリやひったくりにご注意を。訪れる際は自己責任で。
近くのモールPlaza Atriumも庶民的で観光客が少なく、それ故にリアルなジャカルタを感じられます。
Shigeki
8/10 Bagus
traveller
6 Apr 2017
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice, basic hotel not far from Pasar Senen station
Stayed there for one night on a way to Yogyakarta. A basic, no-frills hotel. Good for a short stop in Jakarta. The room was clean and wifi worked without problems. The shower had a low water pressure but otherwise nothing to complain about. The staff was friendly and welcoming.
traveller
8/10 Bagus
Ng
20 Feb 2017
Disukai: Kebersihan, staf & layanan
Ng
Tanggapan dari General Manager pada tanggal 4 Mar 2017
Dear Ng,
Thank you for the good star rated. We hope to welcome you back to our hotel very soon.
Sincerely,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
Tanggapan dari General Manager pada tanggal 4 Mar 2017
Dear Ng,
Thank you for the good star rated. We hope to welcome you back to our hotel very soon.
Sincerely,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
th hotel was nice and clean. the room a bit small expecially the toilet. the breakfast was terrible. a lot of flies around and no much options. when i went for breakfast at 9 am all dishes were finished and none dare to replace . the only thing available was omelette but i had to wait 20 min because everyone is wating for omelette since no other options.
tor
Tanggapan dari General Manager pada tanggal 6 Jan 2017
Dear tor,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
6/10 Cukup Baik
Traveler terverifikasi
14 Des 2016
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
Traveler terverifikasi
Tanggapan dari General Manager pada tanggal 23 Des 2016
Dear Valued Guest,
Thank you for the review of our hotel! We hope to see you again very soon.
Sincerely,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
Staying was good. Only point I can make the locality is a bit rundown.
Breakfast was not good for all the days
Ishrat
Tanggapan dari General Manager pada tanggal 23 Des 2016
Dear Valued Guest,
Thank you for the review of our hotel! We hope to see you again very soon.
Sincerely,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong
2/10 Sangat Buruk
Sulaeman
23 Nov 2016
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
كانت اقامتي سيئه ولَم ارتاح في نومي للإزعاج الجيران
Sulaeman
Tanggapan dari General Manager pada tanggal 2 Des 2016
عزيزي الضيف،
أشكركم على أخذ الوقت لتخبرنا عن تجربتك في أبو منجل جاكرتا سينين. أنا آسف أن تجربتك لا تلبي التوقعات الخاصة بك. اسمحوا لي أن أعبر عن خالص اعتذاري.
في Ibis، ونحن نسعى إلى توفير تجربة أرقى الخدمات لجميع العملاء. ولذلك ملاحظاتك من المهم للغاية بالنسبة لنا. يرجى أن تطمئن إلى أن نحن نتخذ التدابير المناسبة لمعالجة هذه المشكلة ومنع حدوث في المستقبل.
نحن نقدر لك مشاركة مخاوفك، ويحدونا الأمل في أن لكم سيتيح لنا الفرصة لخدمتك بشكل أفضل في المستقبل القريب.
Sincerelly،
إدوارد SETIADY
المدير العام الكتلة
أبو منجل جاكرتا سينين وأبو منجل جادينج سيربونج
6/10 Cukup Baik
Traveler terverifikasi
10 Nov 2016
Disukai: Kebersihan, staf & layanan
Sehr freundliches & hilfsbereites Personal!
Zimmer sind normaler Ibis Standart mit kleineren Mängeln!
Traveler terverifikasi
Tanggapan dari Edward SETIADY pada tanggal 15 Nov 2016
Sehr geehrter Gast,
Vielen Dank für die gute Bewertung unseres Hotels! Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut
Mit freundlichen Grüßen,
Edward SETIADY
Geschäftsführer
Ibis Jakarta Senen & Ibis Gading Serpong
Tanggapan dari General Manager pada tanggal 12 Nov 2016
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Edward SETIADY
Cluster General Manager
Ibis Jakarta Senen & Ibis Gading Serpong