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Swiss-belhotel Mangga Besar

4.0 star property
Travelers find a sophisticated urban retreat in Old Jakarta with spa services, international dining, and a cozy fireplace for relaxation after exploring the city

Choose dates to view prices

Swiss-belhotel Mangga Besar, in Old Jakarta, offers a luxurious escape with an onsite spa, two restaurants, and an indoor pool. Enjoy free WiFi and multilingual staff. Jakarta International Expo is just moments away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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includes taxes & fees
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About this property

Swiss-belhotel Mangga Besar

  • Upscale hotel near Bundaran HI
  • Consider a stay at Swiss-belhotel Mangga Besar and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a health club.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a computer station and tour/ticket information
    • Concierge services, a lift and multilingual staff
  • Room features
  • All 246 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and desk chairs.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with premium channels
    • Daily housekeeping, desks and desk chairs

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 November 2023 to 31 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 370000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 370000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Swiss-belhotel Mangga Besar have a pool?

Yes, this property has an indoor pool.

Is Swiss-belhotel Mangga Besar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-belhotel Mangga Besar?

Self-parking is free at this property.

What time is check-in at Swiss-belhotel Mangga Besar?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Swiss-belhotel Mangga Besar?

Checkout is at noon.

Where is Swiss-belhotel Mangga Besar located?

Located in Taman Sari, this spa hotel is within 1 mile (2 km) of Pasar Baru, Lokasari Plaza and Mangga Dua Square. Aula Simfonia Jakarta and Gambir Expo are also within 2 miles (3 km). Jakarta Rajawali Station is 9 minutes by foot and Jakarta Mangga Besar Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

6.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 202 reviews
Rating 8 - Good. 95 out of 202 reviews
Rating 6 - Okay. 42 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

Reviews

Verified

10/10 Excellent

ACHYAR ISHAK MUSLIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff and helpful..room clean and bigger
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Mr

Cleanliness can be improved.
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

REINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hand towel during stay. Room were not ready for guest staying.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

TAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not in clean condition, have ant in the bed, tv table, bath room and causing my body redness and itchy. Aircon is not cool at all and have to request to shift room at 11pm.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Forrest

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
不建议入住
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

It was a nice staycation, the room is nice and very comfort to stay, clean and near busway. The breakfast has quite various type of foods like bread rice porridge and dimsum
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
basically I like this hotel. but one thing I don't like is the elevator. we have to wait it longer than the other ordinary hotels'.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good area near city center of Jakarta.
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
15:00に訪問したが、チェックインに30分待たされた。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Gutes Hotel im Norden von Jakarta in der Nähe des Kemayoran Messegelände. Frühstück ist auch nicht schlecht.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is very good and sufficient. so this hotel is good for travel as well as buisiness trip.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Danny

Liked: Cleanliness, staff & service, property conditions & facilities

Air conditioning

They should fix the air conditioning in the rooms. Even though they moved me to 3 different rooms, the air conditioning is all below par. I would prefer to use their thick blanket to its full usage. The spa on the 5th level is no longer free or charge, but if you're staying there, it's 50% off. Sauna and the baths look pretty nice. Fix the AC!
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property, Nice staff
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all. Clean and comfort. Price is reasonable.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Biing Hwang

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

服務待加強

1. 網上訂的是行政房，進房後才發現櫃台人員搞錯成高級房，雖有立即更換為原本的房型，但感受已不好; 大夜班及早班櫃台人員的英文程度待加強。 2. 行政房內盥洗備品(刮鬍刀組、棉花棒組)僅有包裝，打開後是空的。
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

WORN DOWN HOTEL. Needs immediate renovation

The lobby and the entrance looks nice. But positive things end here. The path from the elevator to the rooms smelled like wet carpet with molds. The ceiling was worn down and damaged. Entering their suite room, centralized aircon was leaking and could not cool the whole room, bathroom was leaking, bed sheets, blanket and pillow looked old, worn, faded and torn. Simply the worst hotel I've had in years. I immediately transferred hotel the next day.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Nicholas

Liked: Staff & service
Room not clean and part of the carpet abit wet and sticky,thw breakfast are good
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Abdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but well maintained. Nyaman dan bersih. Perlu peremajaan di furniture dalam kamar.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Charlie Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Our room was upgraded to an executive room at no extra cost. It was such a sweet welcome as it was our first day in Indonesia. I would like to commend your staff as well. They had been very helpful. My mom was super happy. So thank you, Swiss-Belhotel!❤
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff is conoperative
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room, happy to be upgraded. But I didn’t see anybtaxi stand in this hotel.
Stayed 1 night in Nov 2018
Verified

8/10 Good

hiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コタに近くまたホテル周辺は食事処も多く便利です。ガンビル駅からのアクセスもよく利便菜もあります。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Wilson

Liked: Cleanliness, room comfort
I traveled alone for business and this is only the 3rd hotel i have stayed in in Indonesia. The rest were all 4 stars as well Hotel as a whole is rather aged.. Although the gym is new the weight machines were both under service, the spa was undergoing renovations. Room was clean but aged. Saw some green mold in the toilet shower area which was cleaned up by housekeeping the next day. Bed was really comfortable. Water pressure in the shower was good Food choices for breakfast was quite limited although they were tasty. Overall still a satisfactory stay although a little under my expectations.
Stayed 5 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really difficult to have communication in English, even writing.
Stayed 2 nights in Oct 2018