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Ulasan untuk Swiss-Belinn Simatupang

3 out of 5
Swiss-Belinn Simatupang
Jalan RA. Kartini No. 32, Lebak Bulus, Simatupang, Jakarta

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 24 dari 74 ulasan" "
Penilaian 8 - Bagus. 31 dari 74 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 74 ulasan" "
Penilaian 4 - Buruk. 3 dari 74 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 74 ulasan" "

8,6/10

Kebersihan

8,0/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It's really a getaway
Nyaman, ranjangnya enak, room space
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari denny pada tanggal 10 Feb 2020
Dear Lovely Guest Terimakasih atas ulasan terbaik yang anda berikan. Kami sangat senang anda sangat menikmati fasilitas yang kami sediakan. Selanjutnya, izinkan kami untuk melayani anda lebih baik lagi. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
alhamdulillah nyaman dan aman anak2 saya senang
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Rizky - Asst. Director of Sales pada tanggal 15 Jan 2018
Dear Valued Guest, Thank you for staying with us and for taking the time to review our Hotel during your recent visit. I am glad to hear that you enjoyed your visit and found our Hotel comfortable. Once again, thank you and We look forward to see you again soon.

10/10 Sangat Bagus

ERWIN, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Pelayanan nya memuaskan

10/10 Sangat Bagus

Gabe, Bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good hotel
Hotel bersih dan strategis.. staff ramah..

10/10 Sangat Bagus

Nurie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The the air condition was working properly. I complained and I was told it’s regulates it self and there was nothing they could do about it. I was hot most of the nights. Great location, beautiful staff and amazing massage staff. Aside from the air conditioning 10/10.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Swiss-Belinn Simatupang. pada tanggal 21 Feb 2024
Dear James, Thank you for taking your time to share us your experience with us. On behalf of the management, allow us to extend our sincerest apologies in particular pertaining you recent stay at our Hotel. Once again, thank you and we do hope to welcome you back to Swiss-Belinn Simatupang very soon with a better service and experience. Warmest regards, Swiss-Belinn Simatupang.

10/10 Sangat Bagus

TAKAMITSU

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Abimanju

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Robertus

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Harry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Sang Jun

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
가격대비 깨끗함. 주변 진입
Tanggapan dari Denny - Front Office Manager pada tanggal 18 Jan 2023
Dear Sang Jun,Thank you for letting us know your satisfaction with your recent stay.We're always eager to hear what you like and how we can improve for your next memorable moments with us.Very kind regards,DennyFront Office Manager

8/10 Bagus

Sudiaman

2/10 Sangat Buruk

Yoshitaka

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
最悪のサービスでした。ランドリーサービスで頼んだ衣類を何度頼んでも返してもらえませんでした。弁償して欲しいです。フロントのスタッフに言っても、結局何もしてくれませんでした。
Tanggapan dari Denny - Front Office Manager pada tanggal 11 Nov 2022
Dear YoshitakaThank you for taking your time writing this review.We would like to sincerely apologize due to the inconvenience that happened during your stay.Please be rest assured that this is not typical nor the standard of product and service we are providing to our customers. We do hope that we can serve you better in the near future.All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of our products and services dedicated to our guests in the future.Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to our hotel.Swiss-Belinn Simatupang

8/10 Bagus

Dwitra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean beautiful small boutique hotel
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Denny pada tanggal 29 Okt 2022
Dear Dwitra,Thank you for your kind review. We are glad that you enjoyed your stay. We look forward to you coming back. Stay safe and healthy. DennyFront Office Manager

10/10 Sangat Bagus

Anya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the wedding venue I attended. Shopping mall and other areas. The parking is limited and the pool is small. But overall we enjoyed our stay. We have 5 rooms and one of the room is the suite. I recommend the suite for not much differ. They have microwave, medium fridge and the spacious living with a couch and tv room along with two chairs of dining section.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Denny pada tanggal 17 Okt 2022
Dear Anya,Thank you for taking the time to write about your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,DennyFront Office Manager

6/10 Cukup Baik

Soon

Menginap 1 malam pada bulan Juni 2022

4/10 Buruk

Najwa

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Thesis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

yong seob

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
안락함
빠른 체크인 안락한 객실이 만족한다 다만 아쉬운 것은 고속 도로 옆의 호텔의 특성으로 야간 소음이 많이 있는 것이 아쉽다 창문 방음 관리가 중요한데 조금 아쉽다.
Menginap 1 malam pada bulan April 2020
Tanggapan dari Denny pada tanggal 5 Des 2020
Dear Yong Seob On Thank You for the best rating you gave to our property. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Front Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
I guess what you could expect for the stars and price. Smelt badly of cigarettes in the lobby. On a positive note I thought the breakfast options were good and fresh!
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Denny pada tanggal 5 Des 2020
Dear Guest Thank You for the rating you gave to our property. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Front Office Manager

8/10 Bagus

Rosalina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staying in Jakarta
Service was excellent as I was booking the room for my mom who was staying for a few days in Jakarta while I was there too. She mentioned the breakfast was plentiful and the location was superb, close to everything she wants.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Denny Indrasetiawan pada tanggal 10 Feb 2020
Dear Rosalina I would like to thank you for your recent stay at Swiss-Belinn Simatupang. We are truly grateful you took the time to share your positive recent experience, having enjoyed our breakfasting menu, and facilities. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 Sangat Bagus

Cyrus

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Denny Indrasetiawan pada tanggal 10 Feb 2020
Dear Cyrus Thank You for the best rating you gave to our property. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 Sangat Bagus

Syafiq, Abu Dhabi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Swiss Belinn TB Simatupang was close to malls like Poins Square and Pondok Indah mall while at the same time being close to my friends house making it ideal for my stay. The price was very reasonable and the room I got was beyond my expectations. The staff were nice and provided all the extra things I needed for my stay without being overly invasive. Overall, it was a great two night stay at Swiss Belinn
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Denny Indrasetiawan pada tanggal 10 Feb 2020
Dear Syafiq I would like to thank you for taking the valued time to share your feedback on Expedia following your recent stay at Swiss-Belinn Simatupang Jakarta. It is our pleasure to know that you have enjoyed our service and facilities provided throughout your stay. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Warm Regards Denny Indrasetiawan Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Denny Indrasetiawan pada tanggal 10 Feb 2020
Dear Guest Thank you so much for your great recommendation. We are truly grateful you took the time to share your positive recent experience. We are looking forward to welcome you back in the nearest future. Best Regards Denny Indrasetiawan Front Office Manager

8/10 Bagus

Vishnu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Denny / Front Office Manager pada tanggal 16 Des 2019
Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards,

8/10 Bagus

Mariano

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Denny / Front Office Manager pada tanggal 16 Des 2019
Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards,

10/10 Sangat Bagus

Jonathan N

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Denny / Front Office Manager pada tanggal 16 Des 2019
Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards,

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Functional business hotel
Standard business hotel. Clean, serviceable, functional
Menginap 1 malam pada bulan September 2019
Tanggapan dari buditama pada tanggal 14 Okt 2019
Dear Peter, Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staffs are real efficient and polite. I love the location and rooms are pretty clean and neat as well. This is my 3rd time staying here. I felt safe too, especially am traveling alone.
Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Buditama pada tanggal 14 Okt 2019
Dear Valuable Guest Thank you for taking your time to give us best rating pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
概ね快適ですが
ルームサービスの電話が繋がらなかったり、オーダーを忘れていて再オーダーする必要があったりとサービス面で多少のフラストレーションがありました。
Menginap 5 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
レストランで料理が出てくるまで1時間近くかかり、しかも美味しくなかった。
Menginap 3 malam pada bulan Juli 2019

10/10 Sangat Bagus

Az, Kuala Lumpur, MY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room pretty clean and breakfast is good
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Abdul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Darwin pada tanggal 4 Jul 2019
Thank you for taking time to write your experience pertaining to your recent at our hotel We're glad to learn that you had experience during stay with us our guest comfort is our utmost priority, therefor we strive to provide the excellent service to welcoming you back o your next return

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
ホテルは新しく綺麗で部屋も快適でした。スタッフの方も皆様、優しく良い感じでした。朝食が込みの値段でとても安かったので期待してなかったのですが種類も豊富でとても美味しくて良かったです。ですが、エキストラベッドをお願いしていたのに用意されてなかったりタオルを置き忘れたり荷物を梱包したくテープを借りたいと言うとないと言われたり色々と少しずつ足りない部分があり少し残念でした。とても良いまであと一歩だと思います。
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Darwin pada tanggal 4 Jul 2019
Thank you for taking time to write your experience pertaining to your recent at our hotel We're glad to learn that you had experience during stay with us our guest comfort is our utmost priority, therefor we strive to provide the excellent service to welcoming you back o your next return

8/10 Bagus

AB

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is within walking distance to Point square (mall) and Carefour (hence access to supermarket/fast food resto) and ca 30 minutes taxi drive away from Pondok Indah (high-end mall), property is clean, breakfast spread is decent, check in and check out process is fast. Hotel can be more generous with shampoo and shower gel though (which are enough for 1 day use only, should replenish on day 2 without being asked). You might want to consider installing reading light by the beds.
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari General Manager pada tanggal 6 Apr 2019
Dear Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
シャワーは良好。 朝食は少し不満足。パン、野菜、果物が少ない。 エレベーターもストレスがない。
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari General Manager pada tanggal 6 Apr 2019
Dear Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Buditama Setiawan General Manager

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2018

8/10 Bagus

toshiyuki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 28 malam pada bulan Oktober 2018

6/10 Cukup Baik

Terence

Fairly comfortable
I was staying for the night, gave me a twin bed. Would have preferred a double bed but it was higher price.
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Roy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

4/10 Buruk

Fredrick

Disukai: Kebersihan, kondisi & fasilitas properti
Not Coming Back
Took too long for hot water to come out. I had 30 mins shower in cold water instead. Really bad. Room is so small it’s not worth the price. Staff service is just okay not special at all. I’d definitely not coming back.
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari General Manager, Nanang Sumardjono pada tanggal 25 Agu 2018
Dear Fredrick, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit. Looking forward to welcoming you back on your next return to Swiss-Belinn Simatupang, Jakarta. Regards, Nanang Sumardjono General Manager

10/10 Sangat Bagus

SHINGO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ホテルのスタッフも非常にフレンドリーで良かったです。朝食も美味しかったです。
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari General Manager, Nanang Sumardjono pada tanggal 10 Agu 2018
Dear Syafiq, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

8/10 Bagus

Prima

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, friendly staff and convenient location.
Our stay was cery good overall. It was not family friendly hotel without amenity such as microwave to warm up food.
Menginap 8 malam pada bulan Juli 2018
Tanggapan dari General Manager, Nanang Sumardjono pada tanggal 10 Agu 2018
Dear Prima, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

10/10 Sangat Bagus

Syafiq, Kuala Lumpur, MY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cozy and pleasant
I arrived late night but the staff were present to welcome me. The check in was very quick and I got settled in very easily. The hotel was very close to a mall which was convenient as I could access most things relatively easily. The hotel was close to there city and Grab drivers were always present around the hotel. Bathroom was great, didn't try the breakfast or the pool but everything else were to my satisfaction
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari General Manager, Nanang Sumardjono pada tanggal 10 Agu 2018
Dear Syafiq, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2018

8/10 Bagus

Syed Zain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good and excellent place to stay.
Tanggapan dari Nanang Sumardjono, General Manager pada tanggal 18 Mei 2018
Dear Syed Zain, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. Regards, Nanang Sumardjono General Manager

10/10 Sangat Bagus

Zain, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel,good location with facilities around.
No comment. Overall satisfaction . I enjoyed my stay very much. Anything I need just approached the hotel staff and I got their help and assistance.. That's all.
Menginap 3 malam pada bulan Desember 2017

6/10 Cukup Baik

Yanti, Jakarta

Good value hotel
Fast check-in Quick respond to guest's request Clean Helpful staff
Menginap 1 malam pada bulan November 2017

10/10 Sangat Bagus

Lud

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Nice hotel and good location, clean room and good brrakfast.
Menginap 3 malam pada bulan Oktober 2017