Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said, Kuningan, Jakarta, Jakarta
Ulasan
8,6
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 159 dari 347 ulasan" "
10 - Sangat Bagus
159
Penilaian 8 - Bagus. 136 dari 347 ulasan" "
8 - Bagus
136
Penilaian 6 - Cukup Baik. 35 dari 347 ulasan" "
6 - Cukup Baik
35
Penilaian 4 - Buruk. 7 dari 347 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 10 dari 347 ulasan" "
2 - Sangat Buruk
10
8,6/10
Kebersihan
8,6/10
Staf & layanan
8,4/10
Fasilitas
8,4/10
Kondisi & fasilitas properti
7,2/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Berial
27 Sep 2023
Berial
Menginap 1 malam pada bulan September 2023
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 29 Okt 2023
Dear Mr. Berial,Greetings from The Grove Suites by GRAND ASTONFirst of all we would like to thank you for taking the time to review our property with your honest experience. It is a very valuable review from our guests on supporting our mission to serve you better every day. Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by GRAND ASTON.Best regards, The Management of The Grove Suites by GRAND ASTON
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 2 Feb 2023
Dear Mr. Glen,Greetings from The Grove Suites by GRAND ASTONRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!Best regards, The Management of The Grove Suites by GRAND ASTON
I really enjoyed again and again for staying at the grove suites. The environment which located in the secluded area and connected to a mall,make it easier if you were hungry at late and also the room was cozy like usual and clean.
Hotel yg sangat bagus dan bersih. Highly recommended!
Setiawan
Tanggapan dari Raffi Mirza pada tanggal 17 Apr 2018
Dear Setiawan,
Greetings from The Grove Suites Jakarta by Grand Aston
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
We look forward to welcoming you at The Grove Suites!
Kamar hotel luas, dgn interior yg lengkap. Lokasi hotel pun strategis dan dekat dengan Epi Walk, sehingga tdk perlu khawatir tidak ada makanan. Hanya sayangnya design interior kamar belum dilengkapi dengan full karpet. Overall, hotel ini bagus dan nyaman utk tempat liburan keluarga.
Kamar luas dan nyaman, fasilitas kamar selalu dlm kondisi sangat baik tiap saya ke sini. Sarapan pagi luar biasa. Lokasi sangat strategis. Fasilitas kolam renang standar tp saya tak membutuhkan itu.
Hotel yg menyenangkan dengan kamar yg luas, bersih dan interior menarik. Dan kami mendapatkan buah dan choco cake yg enak sbg compliment.
Hanya sayangnya ada gedung yg sedang dibangun tepat di depan jendela (citi view), selain mengganggu pemandangan, suara juga mengganggu di sabtu siang itu. Jadi mungkin sebaiknya lain kali requst pool view, selagi bangunan tsb masih dibangun.
Traveler terverifikasi
10/10 Sangat Bagus
Oliver
26 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing service for all amenities. Definitely recommend.
Oliver
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari The Grove Suites by Grand Aston pada tanggal 2 Apr 2024
Dear Mr. Oliver,Greetings from The Grove Suites by Grand AstonRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest!Best regards, The Management of The Grove Suites by Grand Aston
10/10 Sangat Bagus
ANTONY
5 Jan 2024
ANTONY
Menginap 4 malam pada bulan Desember 2023
10/10 Sangat Bagus
Pioray
13 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very Helpful Staff. 5 Stars
Pioray
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 14 Des 2023
Dear Pioray,Greetings from The Grove Suites by GRAND ASTONThank you for having the time to review our property. It is a very valuable review from our guests on supporting our mission to serve you better every day.We also thank you for the compliments given to our staff, we will be happy to convey them. Thank you once again for your stay and feedback, we hope you enjoy your stay with us at The Grove Suites by GRAND ASTON.Best regards,The Management of The Grove Suites by GRAND ASTON
10/10 Sangat Bagus
moh idzwan
25 Okt 2023
moh idzwan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 29 Okt 2023
Dear Mr. Moh. Idzwan,Greetings from The Grove Suites by GRAND ASTONThank you for having the time to review our property, we are so delighted for your positive review!Thank you once again for your stay and feedback, we look forward to welcoming you back soon!Best regards, The Management of The Grove Suites by GRAND ASTON
6/10 Cukup Baik
myungshin
Traveler bisnis
15 Okt 2023
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
흠 2박있었습니다. 타올 완전 시커멓게 생기가 담배그을린 냄새와 얼굴과몸닦기 찝찝할정도였습니다. 그와 나머지는 나름 괜찮은 서비스였습니다
myungshin
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 29 Okt 2023
Hello Mr. Myungshin,Greetings from The Grove Suites by GRAND ASTONFirst of all we would like to thank you for taking the time to review our property with your honest experience. We apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay and at that time it was our failure to provide the best service. We have taken steps to ensure that this never happens again in the future and back to provide excellent service like we used to. We hope you give us a chance to make things right by staying with us again in the near future with enhanced excellent services! Thank you so much for your attention.Best regards, The Management of The Grove Suites by GRAND ASTON
8/10 Bagus
Olivier
Traveler bisnis
2 Apr 2023
Disukai: Kebersihan, staf & layanan
Chambres agréables mais besoin de renovation
Hôtel situé dans une zone sécurisée. Petit centre commercial à côté mais sans intérêt. Lobby agréable donnant sur la piscine. Hôtel vieillissant et ayant besoin de modernisation. Chambre très agréable avec grandes baies vitrées. Salon et chambre. Baignoire. Meubles vieillissants mais entretenus. Jolie piscine, petite et peu d’ombre. Une fois rénové, il sera superbe.
Olivier
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 4 Apr 2023
Dear Mr. Olivier,Greetings from The Grove Suites by GRAND ASTONFirst of all we would like to thank you for taking the time to review our property with your honest experience. We apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. Renovation and maintenance projects of the rooms are in progress and it will give the new ambience and looks of the hotel. We also do our best to improve the speed of our wifi and have free disruption of connectivity. We truly look forward to welcoming you back at The Grove Suites by GRAND ASTON with enhanced excellent services.Best regards, The Management of The Grove Suites by GRAND ASTON
2/10 Sangat Buruk
yusuke
5 Mar 2023
yusuke
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 31 Mar 2023
Dear Mr. Yusuke,Greetings from The Grove Suites by GRAND ASTONFirst of all, we would like to thank you for taking the time to review our property with your honest experience. Representing the entire management and employees of The Grove Suites by GRAND ASTON I apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. We sincerely hope you enjoyed your stay and will come back again! Best regards, The Management of The Grove Suites by GRAND ASTON
Good hotel. Staff and service are excellent. The room was comfortable and in good condition. Wide selection of options for breakfast buffet. Would stay again.
Traveler terverifikasi
Menginap 5 malam pada bulan November 2022
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 5 Des 2022
Dear Valued Guest, Greetings from The Grove Suites by GRAND ASTON Thank you for having the time to review our property, we are so delighted about your positive review!Thank you once again for your stay and feedback, we look forward to welcoming you back soon! Best regards, The Management of The Grove Suites by GRAND ASTON
Overall stay was good but internet services were pathetically slow. Hotel Staff was excellent with their service
Nihar
Menginap 2 malam pada bulan November 2022
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 5 Des 2022
Dear Nihar, Greetings from The Grove Suites by GRAND ASTON First of all, we would like to thank you for taking the time to review our property with your honest experience. Representing the entire management and employees of The Grove Suites by GRAND ASTON I apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. We sincerely hope you enjoyed your stay and will come back again! Thank you so much for your attention.Best regards, The Management of The Grove Suites by GRAND ASTON
8/10 Bagus
KYUSEOK
29 Nov 2022
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋은 위치
자카르타 중심가에서 약간 떨어져 있지만, 택시로 이동하기 쉬운 장소, 호텔주변에는 걸어서 가능한 로컬 식당가 및 클럽,작은몰,전철MRT역등, 늦은 아침을 좋아하시는 분들은 호텔아침결재 보다는 호텔 바로 앞 로컬식당가에서 정말 저렴하게 여러가지 음식을 즐길 수 있습니다.다만 방에 가끔 나타나는 바퀴 벌래는 때려 잡아야 한다는게,, ^^
KYUSEOK
Menginap 6 malam pada bulan November 2022
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 5 Des 2022
Dear Mr. Kyuseok, Greetings from The Grove Suites by GRAND ASTON First of all, we would like to thank you for taking the time to review our property with your honest experience. Representing the entire management and employees of The Grove Suites by GRAND ASTON I apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. We sincerely hope you enjoyed your stay and will come back again! Thank you so much for your attention.Best regards, The Management of The Grove Suites by GRAND ASTON
Short two day business stay. Staff were excellent throughout - friendly, helpful and efficient. Very modern comfortable room. Bar area closes early - 8:30pm - but otherwise no complaints.
Mark
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari The Management of The Grove Suites by GRAND ASTON pada tanggal 25 Okt 2022
Dear Mr. Mark ,Greetings from The Grove Suites by GRAND ASTON Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!Best regards, The Management of The Grove Suites by GRAND ASTON
10/10 Sangat Bagus
dean, Bangna
Traveler bisnis
12 Sep 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are always very good here. Book with the breakfast buffet, which is good and has a reasonable selection of foods.
dean
Menginap 1 malam pada bulan September 2022
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 13 Sep 2022
Dear Mr. Dean,Greetings from The Grove Suites by GRAND ASTONRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!Best regards, The Management of The Grove Suites by GRAND ASTON
Tanggapan dari The Management of The Grove Suites by GRAND ASTON pada tanggal 13 Jul 2022
Dear Valued Guest,
Greetings from The Grove Suites by GRAND ASTON
Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!
Best regards,
The Management of The Grove Suites by GRAND ASTON
8/10 Bagus
Christian
Traveler bisnis
18 Jun 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice reception at check in on arrival. Rooms are exactly as shown in the pictures. My room was on 10th floor. Breakfast has a good choise of food and covers all your needs.
Minus points: Ordering the inhouse dinner a la carte took more than 1 hour to be delivered, and actually food was cold.
Housekeeping did not work as expected, I did ask to make up the room in the afternoon at the receiption desk, comming back late evening room was still as I left it.
All in all still good experience.
Christian
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari The Grove Suites by GRAND ASTON pada tanggal 18 Jun 2022
Dear Mr. Christian,
Greetings from The Grove Suites by GRAND ASTON
First of all we would like to thank you for taking the time to review us, a very valuable thing because we are trying to be better.
Management and employees of The Grove Suites Hotel apologize for the inconvenience in services we provide to you especially about the inhouse dinner & make up room. We ensure that the Departments concerned make improvements. We have taken steps to ensure that this will never happen again in the future. We look forward to welcoming you back at The Grove Suites by GRAND ASTON.
Warm regards,
The Management of The Grove Suites by GRAND ASTON
6/10 Cukup Baik
Mark
30 Mei 2022
Mark
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari The Grove Management pada tanggal 10 Jun 2022
Dear Mr. Mark,
Greetings from The Grove Suites by GRAND ASTON
Thank you for taking the time to write us a review, we are apologize if you had any unpleasant stay. We hope to welcome you back at The Grove Suites by GRAND ASTON.
Best Regards,
The management of The Grove Suites by GRAND ASTON
Very nice hotel. Clean,comfortable and very helpful staff.
Richard
Menginap 2 malam pada bulan Oktober 2020
6/10 Cukup Baik
Annick
Traveler bisnis
14 Mar 2020
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wifi and air conditioning need improvement
Great room, quite confortable.
However the wifi couldn't work on the desk area of the room.
It was working on the bed though.
This was not convenient to work.
Also the air-conditioning was working but it was quite hot on the bed area while the sofa area was ok.
For business trip those 2 items are quite important...
Except that the room is quite confortable and the hotel well located.
The Groves Suites was great choice for my first visit to Jakarta. The staff was over and beyond helpful (very friendly). It us located in a very nice area. And accessible to area tourist spots. I even discovered a Street Food Market across the street from the hotel. There's even a mall entrance connected to the hotel
Latosha
Menginap 2 malam pada bulan Desember 2019
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama teman, Traveler bisnis
29 Des 2019
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The location is prime. Unfotunately, the room temperature cannot be adjusted.
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2019
6/10 Cukup Baik
Traveler terverifikasi
Bepergian dalam rombongan, Traveler bisnis
17 Des 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is not a Expedia VIP Hotel but was advertised as such.
Staff were warm and friendly.
Facilities look a bit tired.
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2019
8/10 Bagus
ST, Tokyo
Traveler bisnis
16 Des 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was convenient due to close to shopping mall and restaurant.
Room was clean and comfortable, staff was also good and kindness.
But I don’t like too much mirror in the room.