Search Chalets in Los Gatos Creek Trail

"Very Quiet. Staff has excellent customer service"

"I booked this hotel specifically because the website advertised it as pet friendly — that was the deciding factor. What I didn’t see anywhere in the listing was any mention of a $100 pet fee for a single night. That’s a significant charge that deserves to be upfront, not buried or absent entirely. I travel with my emotional support animal, and in my experience, most accommodations either waive the pet fee for ESAs or at least have a clear, transparent policy. When I checked in and was told about the charge, I was caught completely off guard. When I explained that my animal is a registered ESA, the front desk staff were polite but firm — no exceptions. The room itself was fine, and the property is clean. But the lack of transparency around fees and the blanket policy that ignores the distinction between pets and emotional support animals left a bad taste. If you’re going to market yourself as pet friendly, at minimum be upfront about the costs. A $100 fee for one night is steep, and finding out at check-in is a frustrating way to start a stay. Travelers with ESAs, take note — call ahead and confirm the fee policy before booking, because “pet friendly” here doesn’t mean what you might expect."

"The property is still being renovated and more work needs to be done, but this could become an amazing resort once completed."

"The property has many problems, like limited space for breakfast, the continental breakfast was not real, and the food is ok. The property is understaffed, it's just one person at the front, who cannot help you with anything. AC was weird does not really do the cooling. Compare to money I don't think its a good choice."

"Clean room, exceptional staff, adult and kid approved!"

"Clean room, excellent hike trails, fun for kids."

"Good friendly staff. Clean rooms. Awesome location close to 101. Neighborhood is a bit sketchy, some kid stole my Uber Eats from the reception area."

"My stay was great"

"Comfortable clean we’ll taken care of "