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"It has a great location off Times Square but it is not very well up kept. Outlets are falling off the walls, landline does not work had to use my cell phone to call front desk, TV did not work maintenance came to fix. Also no AC n it was hot when we first got here. Apparently AC only during a certain season n people who were suppose to fix the phone and adjust temp in room never came. "

"My sheets weren’t changed in 5 days. And they used a bottom sheet as a top sheet. My key didnt work 98 % of the time."

"Friendly staff; very clean; loved the daily food and beverage allowance; convenient location"

"Amazing stay"

"Clean property"

"When we checked in we were offered a better room with the same view for the same price. This location is right within walking distance to the Empire State Building (about 20 min), theaters (about 5-10 min) and the subway and Central Park. Will definitely stay again!"

"Hotel is worn down and no basic equipment like fridge, bedside table, charger, etc. Staff were friendly and efficient. "

"The location is amazing being so close to downtown - but on the flip side of that you will have the constant background noise of the city traffic. The room overall was clean and spacious, but we did have an annoying ticking noise in our room all the time. We also did get an "accessible" room which we did not request, which would be fine except that the shower would get the entire bathroom wet. "

"Avoid this place during the Christmas season if you want personal assistance "