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Ulasan untuk Holiday Inn Express Suites Jasper, an IHG Hotel

2.5 out of 5
Holiday Inn Express Suites Jasper, an IHG Hotel
501 W Gibson St, Jasper, TX

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 95 dari 130 ulasan" "
Penilaian 8 - Bagus. 23 dari 130 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 130 ulasan" "
Penilaian 4 - Buruk. 2 dari 130 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 130 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kristen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari manager pada tanggal 22 Jan 2024
Thank you for your review we appreciate your business

10/10 Sangat Bagus

Tricia, Evansville

Disukai: Kebersihan, staf & layanan, fasilitas
Very clean, professional and friendly!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 25 Nov 2023
Thank you for the review

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Holiday Inn Express in Jasper
The room was clean, the air conditioner was set to a comfortable temperature, and the bed was comfortable.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 25 Nov 2023
Thank you

8/10 Bagus

Kadeshia

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
There were a few areas in the room that needed touching up. The baseboards haven’t been hit with a cleaning tool in a while. There were also stains on the carpet.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 25 Okt 2023
thank you for the review we appreciate your feedback

10/10 Sangat Bagus

Jacquelyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very polite. Our room was spacious, clean and very comfortable. The breakfast was very good too.
Menginap 2 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 25 Okt 2023
Thank you for your feedback it is greatly appreciated

10/10 Sangat Bagus

Renee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Simply the Best
Amazing hospitality from staff, comfortable beds and hot cookies at 7 pm. Quality stay with updated rooms and the best tv channel selection in any hotel!
Menginap 2 malam pada bulan November 2019

10/10 Sangat Bagus

Richard

Menginap 5 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Richard

Menginap 6 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Mary

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was great, staff was great& stay was a really great experience.
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleanliness, staff, amenities, location for what i needed
Menginap 3 malam pada bulan Juni 2019

6/10 Cukup Baik

Naomi

Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Juni 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Staff was not friendly at all Google play music devices very nice
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
The hotel was very nice, just completely redo. Room was super comfortable and breakfast area exceptional.
Menginap 1 malam pada bulan April 2019

8/10 Bagus

Judith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
The breakfast buffet was amazing.
Menginap 4 malam pada bulan Maret 2019

2/10 Sangat Buruk

Samuel

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
The host at the desk charged me 2x after I already paid in full online
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Newer location with friendly and helpful staff. Very clean hotel.
Menginap 2 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean. Unfortunately they have the vending machines anymore.
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Four Star
Happy to have a nice, clean, and safe place to lay my head on such a booked up weekend. Will return.
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2018

10/10 Sangat Bagus

Terrell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Stay
It was great stay!
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Andrew, Houston ,Texas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I liked the warm friendly staff,the contininental breakfast ,parking ,zero crime,and our room.To be perfectly honest with you I don’t have even one complaint about The Holiday Inn.Should my travel plans take me back to Jasper and I need a room they are my 1st choice.
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Susan, Texas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay, very clean room.
The check in staff was extremely friendly telling us about the amenities the hotel had to offer. The room was exceptionally clean and room cleaning services were very helpful, even offering to go down to the office to get us toiletries we forgot to bring. Was a very good overall experience. Will definitely visit again if in the area.
Menginap 2 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel. Recent renovations and breakfast/wifi were great.
Menginap 2 malam pada bulan September 2018

4/10 Buruk

Timothy

Revenue lost
Everything was going great until I attempted to take a shower before bedtime. As I stepped into the shower I was appalled at the amount of black mildew embedded in the grout line surrounding the tub! I would've requested another room but the hour was late and we were leaving the next morning. Unfortunately this has an extremely negative impact in regards to if I will ever reside at this facility again.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Tammy pada tanggal 20 Sep 2018
Thank you for the review we appreciate your feedback

8/10 Bagus

Roberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I was not able to rest. Early in the morning all the guests would slam the doors. It has to do with the way the automatic door closets work. they need to be adjusted to close slower. perhaps put some felts between the doors and the jambs. Every time I fall back asleep someone would slam the door. Great staff and facility.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Tammy pada tanggal 20 Sep 2018
Thank you for the review we appreciate your feedback

8/10 Bagus

Niki, Houston, Tx.

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and updated. Clean room, bath room also clean.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Tammy pada tanggal 20 Sep 2018
Great thank you

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good location, everything nearby, I gave you enough
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Tammy pada tanggal 20 Sep 2018
Thank you for the review we appreciate your feedback

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
There were a couple of roaches in the bathroom. The desk clerk who was checking us in seemed like she had been smoking pot. It’s still under construction on the inside, in some spots, so maybe things will improve with time.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Tammy pada tanggal 30 Jun 2018
Thank you for your feedback, renovations are almost complete

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel has a modern design. King suite has comfortable bed. Clean room. Spacious room great for a family of 3 or less.
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Tammy pada tanggal 30 Jun 2018
Thank you for your review

8/10 Bagus

Vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommmend.
Our family stays here every other year for our family reunion. The renovations are very nice. The rooms were clean and the beds are very comfortable. The water pressure was consistent and the water was as hot as I wanted it to be. The pool area was VERY nice. We really enjoyed swimming and the manager came out to chat with us and was very attentive. The breakfast was also delicious and presented very well. My daughter got to look through the see through window on the pancake maker. They were delicious and she loved it! They had bagels, bacon, eggs, and even Cinnabon cinnamon rolls! I was very impressed with the place!
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Marna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ladies at night we’re awesome!! Don’t know their name but they deserved some recognition.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Tammy pada tanggal 30 Jun 2018
Awesome we will forward the review to management

8/10 Bagus

BARBARA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Finish the renovations
Good but will be happy once renovations are complete.
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari Tammy pada tanggal 30 Jun 2018
We apologize renovations are taking longer than expected, we should be complete soon

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2018
Tanggapan dari Tammy pada tanggal 30 Jun 2018
Thank you for the five stars

6/10 Cukup Baik

Shirley

Disukai: Kebersihan, kondisi & fasilitas properti
Bed was very uncomfortable, breakfast staff was super friendly and helpful
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Staff pada tanggal 28 Mei 2018
Thank you for the review and the information, Management will look into your comments we apologize for any issues as we have just replaced all beds with our renovations.

10/10 Sangat Bagus

Gene, Mississippi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, lobby under renovation but rooms are complete and beautiful. Quiet. Beautiful pool area.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari GM pada tanggal 28 Mei 2018
Thank you for the review, we are pleased you like the new changes we have made so far. Renovations are almost complete we hope to be done by the end of June

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
staff very friendly at check-in and very informative
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Tammy pada tanggal 21 Des 2017
Awesome thank you for your feedback

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, kenyamanan kamar
Previous guests used soap and shampoo container were left in the shower. Party next door sounded like they were in my room.
Menginap 1 malam pada bulan November 2017
Tanggapan dari Tammy pada tanggal 21 Des 2017
Thank you for your feedback, we apologize for any issues you encountered and management will look into this matter so it doesn't happen again

8/10 Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Linda F

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Vernessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I fully intend to stay again!
We stayed at holiday inn because we came for a funeral.The room was very comfortable! The staff was very friendly and our check-in and checkout process was excellent.I fully intend to stay again!
Menginap 1 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was amazing,relaxing,and rooms are very clean was a greeat stay it was great to have a place to stay after a all day ride at sabine atv park and we were dirty with mud all over us and they were still very sweet and had truck and trailer parking
Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2017

10/10 Sangat Bagus

Konrad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Express Stay in jasper
Work related travel. Very nice and clean facility.
Menginap 2 malam pada bulan Juni 2017

10/10 Sangat Bagus

Renee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2017

10/10 Sangat Bagus

Erik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great in Jasper
Couldnt have asked for better accommodations
Menginap 1 malam pada bulan Mei 2017
Tanggapan dari Tammy pada tanggal 13 Jun 2017
Thank you for the five star review