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"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."

"Good place to stay with family room clean and staff friendly "

"BUT the pillow is not comfortable, everything else is superb "

"Can hear the sound of traffic"

"Modern, clean, very professional and friendly staff, decent size room, stable shower temperature, nice view, next to a mall with good food and coffee options"

"Free laundry which is a plus. Room was very clean and breakfast was great. "

"The staff was courteous and helpful. "

"By far the most beautiful hotel I've ever stayed in. Everything is thoughtfully arranged, spotlessly clean and athletically pleasing. The service is also excellent in every way. "

"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "