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Ulasan untuk Mövenpick Hotel Jeddah

4 out of 5
Mövenpick Hotel Jeddah
Madinah Road, Jeddah

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 73 dari 189 ulasan" "
Penilaian 8 - Bagus. 52 dari 189 ulasan" "
Penilaian 6 - Cukup Baik. 35 dari 189 ulasan" "
Penilaian 4 - Buruk. 12 dari 189 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 189 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Farah, Slough

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was so good
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2024

6/10 Cukup Baik

Cuneyt

xxx
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Syed Mahfoozul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service and location
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Okay experience
An okay stay. Hotel itself needs renovation, rooms are spacious but worn-out, quality of building deteriorated. Reception and check-in experience was great, yet overall experience is below average. Staff needs real up-skilling especially in Restaurant, one waiter doesn't know what 'maple syrup' is, staff put more time chatting together,...etc. Concierge service needs to be upgraded.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

syed aftab

Bepergian bersama keluarga
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Muhammad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They’re good nice and clean.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok stay.
Rooms are a bit dated, day staff at reception very friendly and helpful. Room hadnone towel had to ask many times for a second one, check in time on websie and on Hotel.com is wrong, check in anytime after 2pm. Breakfast was good
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Joannes, Geilenkirchen

Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staff was friendly. TV programme was limited for evening in room. Breakfast was nice but for KSA still a little disappointing. Coffee was not fresh but from automatic coffee machine.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Manal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was excellent
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Munira, NAIROBI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful rooms
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Mohammed

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Prime location very convenient
Menginap 2 malam pada bulan September 2023

4/10 Buruk

DENNIS

Menginap 3 malam pada bulan Juli 2023

2/10 Sangat Buruk

Umair

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
An old museum, not a hotel. Don't bother
Terribly old hotel. Never again
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Apart from the lady at the restaurant at iftar all the staff were friendly. She was very rude and aggressive to me. She had this mentality in her that am a foreign so what ever happened she could get away with it.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Nour Eddin

Menginap 1 malam pada bulan April 2023

8/10 Bagus

enes

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great experience
Perfect location and free parking Spacious room and wonderful reception Very professional and helpful people. Definitely recommend
Menginap 3 malam pada bulan Januari 2023

10/10 Sangat Bagus

Andreas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel with traditional charm and architecture. Conveniently located on Medina Road to reach airport or the old town Al Balad. Very friendly and knowledgeable staff, particularly Omar at the reception. Excellent restaurant in the hotel as well.

10/10 Sangat Bagus

Ahmed Adel

Menginap 1 malam pada bulan Oktober 2022

4/10 Buruk

PANSUK

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2022

8/10 Bagus

Ahmed

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Noha pada tanggal 28 Agu 2022
Dear Mr. Ahmed,We do appreciate your comments regarding your stay at the Mövenpick Hotel Jeddah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Rasha Othman pada tanggal 28 Jul 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Rasha Othman pada tanggal 28 Jul 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Rafael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Mei 2022
Tanggapan dari Rasha Othman pada tanggal 5 Jun 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

YELIM

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Rasha Othman pada tanggal 5 Jun 2022
Thanks for staying with us, we'll work hard to fix the issue you experienced. We appreciate your feedback!

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Rasha Othman pada tanggal 5 Jun 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Munadel

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Rasha Othman pada tanggal 5 Jun 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Mohamed

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Front desk staff and the room services rarely Answer the phones.
Menginap 2 malam pada bulan April 2022
Tanggapan dari Rasha Othman pada tanggal 5 Jun 2022
Thanks for staying with us, we'll work hard to fix the issue you experienced. We appreciate your feedback!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Certainly NO...
The receptionist "Elder" was very helpful at the check-in I can't of come across anyone helpful then him. Thank you Elder for that. The rest was a complete distaster the housekeeping total untrained workers the receptionist Ahmed was completely uncompromising Not even a minum level of hearing! Toilet blocked we had to unblock it lazy workers The room smelling of urine as well as the bathroom Cheap bathroom materials Bedrooms are like walking on floating water The bath tab itself is the same The smell of urine is spreaded across the whole room The housekeeping cannot give you extra towels they want tome in rush all Staff has no training at all of respect and a total embarrassment apart from "Elder (Turkish lad)" The worst experience I have come across We ordered food as we were fasting and the receptionist Ahmed couldn't be bothered to tell us and we had a little food hours after!!! The delivery guy waited 35 mins approx for delivery The security is as bad as all Don't out your expectations high on MOVENPICK in JEDDAH it's all packed with untrained staff Toiletries are something they keep saving and don't wish to give!! Is that what we have paid for? Water is complimentary even that was a snatch!!! We asked Ahmed he didn't bother coming to give it!!! Save the merriour I would not recommend this hotel to anyone from my experience!! Be sure while travelling with children!!! Anything said is one thing to the next! Thank you, Elder for being as kind and welcoming
Menginap 1 malam pada bulan April 2022
Tanggapan dari Rasha Othman pada tanggal 28 Apr 2022
Dear Guest, Thank you for taking the time to tell us about your experience. We are apologized that your experience did not meet your expectations. Your feedback is very important to us and we are taking the appropriate measures to address the problem to prevent future occurrence. We appreciate sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future.

8/10 Bagus

Lala

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
This is really old property but they do a great job keeping it clean, easy parking and friendly staff.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Rasha Othman pada tanggal 28 Apr 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

saad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
غرف واسعه
فندق قديم وغرف واسعه
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Rasha Othman pada tanggal 28 Apr 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Adel

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Confirmed bad hotel
Check in poor. Check outvno better. Waited 30 minutes to get a hotel taxi. Breakfast leaves a lot to be dedired Staff most unknowlageble Most unprofessional Simply unkind undeacent
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Rasha Othman pada tanggal 28 Apr 2022
Dear Guest, Thank you for taking the time to tell us about your experience. We are apologized that your experience did not meet your expectations. Your feedback is very important to us and we are taking the appropriate measures to address the problem to prevent future occurrence. We appreciate sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future.

8/10 Bagus

Ahmed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Saleh

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2022

10/10 Sangat Bagus

Gregor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2022

8/10 Bagus

Abdullah

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2022

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
The bathroom mirror on the door wasn’t clean at all & it was kinda disgusting.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Rasha Othman pada tanggal 5 Jan 2022
Thanks for staying with us, we'll work hard to fix the issue you experienced. We appreciate your feedback!

4/10 Buruk

Abdullah

Disukai: Kebersihan
Menginap 4 malam pada bulan November 2021
Tanggapan dari Rasha Othman pada tanggal 5 Jan 2022
Thanks for staying with us, we'll work hard to fix the issue you experienced. We appreciate your feedback!

8/10 Bagus

Moustafa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021

2/10 Sangat Buruk

nadezhda

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awful staff. Unprofessional and extremely rude. Absolutely indifferent to all the problems that happened. Never ever again. The worst experience I have ever had.
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Rasha Othman pada tanggal 31 Okt 2021
Dear Guest, Thank you for taking the time to tell us about your experience. We are apologized that your experience did not meet your expectations. Your feedback is very important to us and we are taking the appropriate measures to address the problem to prevent future occurrence. We appreciate sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future.

10/10 Sangat Bagus

Alexander

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Rasha Othman pada tanggal 26 Okt 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

nassim

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Average
Good location. Room was old and smell cigarette.
Menginap 2 malam pada bulan September 2021
Tanggapan dari Rasha Othman pada tanggal 19 Okt 2021
Thanks for staying with us, we'll work hard to fix the issue you experienced. We appreciate your feedback!

8/10 Bagus

Neama

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2021
Tanggapan dari Rasha Othman pada tanggal 19 Okt 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Ali

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst stay at Movenpick Jeddah hotel
Service and room service is one of worst I have ever deal with in addition to staff behavior of customer support totally disrespectful and unprofessional I don’t recommend this hotel to anyone as it won’t be pleasant stay at all
Menginap 6 malam pada bulan Agustus 2021
Tanggapan dari Rasha Othman pada tanggal 2 Sep 2021
Dear Mr. Ali , Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Jeddah. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mövenpick Jeddah Team.

8/10 Bagus

Ibrahem

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Rasha Othman pada tanggal 11 Agu 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

abdulaziz

Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Rasha Othman pada tanggal 11 Agu 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Hotel and comfortable room
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Rasha Othman pada tanggal 30 Jun 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Thamer

Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Rasha Othman pada tanggal 30 Jun 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Juni 2021
Tanggapan dari Rasha Othman pada tanggal 30 Jun 2021
Thanks for staying with us. We appreciate your feedback! klthbgtm

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Rasha Othman pada tanggal 30 Jun 2021
Thanks for staying with us. We appreciate your feedback! klthbgtm