2 outdoor pools, pool umbrellas, pool loungers

Reviews of Jekyll Ocean Club

3.5 out of 5
Jekyll Ocean Club
80 Ocean Way, Jekyll Island, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 179 reviews" "
Rating 8 - Good. 28 out of 179 reviews" "
Rating 6 - Okay. 4 out of 179 reviews" "
Rating 4 - Poor. 2 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert, Lenoir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from JJ on 29 Apr 2024
Thank you for the feedback.

2/10 Terrible

jayson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children running around scream like the pool was an amusement park and ruined the whole trip sadly as over a dozen small children unsupervised took over the pool and hot tub
Stayed 1 night in Mar 2024
Response from Jekyll Ocean Club on 28 Mar 2024
Hi Jayson,We sincerely apologize for the disruptions. Maintaining a peaceful and enjoyable environment for all our guests is our top priority, and we regret that your experience fell short of expectations. Your feedback is important to us, and we hope for the opportunity to make it right on your next visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jekyll Ocean Club on 21 Mar 2024
Thank you, William!

8/10 Good

Nneka

Liked: Cleanliness
Disliked: Staff & service
Nice property but overpriced for the amenities offered.
Stayed 1 night in Feb 2024
Response from Jekyll Ocean Club on 21 Mar 2024
Thank you for taking the time to share your feedback. We're glad to hear you found our property to be enjoyable, and apologize for any shortcomings. We appreciate your input and hope to welcome you back for an even better experience in the future.

10/10 Excellent

travesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Feb 2024
Response from Jekyll Ocean Club on 21 Mar 2024
Thank you for your review!

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jekyll Ocean Club on 21 Mar 2024
Thank you, Patricia!

10/10 Excellent

Soo-Ling

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view! Nice quiet relaxation!
Stayed 2 nights in Feb 2024
Response from Jekyll Ocean Club on 21 Mar 2024
Thank you, Soo-Ling!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jekyll Ocean Club on 5 Feb 2024
Thanks, Terry!

8/10 Good

Beth

Travelled with group
Stayed 2 nights in Dec 2023
Response from Jekyll Ocean Club on 5 Feb 2024
Thank you, Beth!

6/10 Okay

Allison

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Jekyll Ocean Club on 5 Feb 2024
Thank you, Allison.

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at the hotel, never fails to be a time with wonderful memories!
Stayed 2 nights in Nov 2023
Response from JJ on 24 Nov 2023
Thank you so much for your feedback. We look forward to seeing you in the future.

10/10 Excellent

Gregory, St Simons Island

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property right on the beach
Stayed 3 nights in Nov 2023
Response from JJ on 24 Nov 2023
We are glad you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location which is right off the beach. Various restaurants and shops are within walking distance, and the hotel itself has a wonderful restaurant and bar! They have a shuttle which will take you further down the road if desired. My husband and I stayed here for the Shrimp and Grits festival and we plan on going back in the future!
Stayed 2 nights in Nov 2023
Response from Megan on 12 Nov 2023
We are delighted to hear that you had wonderful stay, and we look forward to having you all back in the near future.

8/10 Good

maria juliana

Stayed 3 nights in Oct 2023
Response from Megan on 12 Nov 2023
Thank you for staying with us. We look forward to having you back in the near future.

10/10 Excellent

cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True southern hospitality lives and breathes here from beginning to end this was nothing short of a perfect stay everyone who works here cares about people and treated us like family we loved and will come back again !
Stayed 4 nights in Sep 2023
Response from JJ on 19 Sep 2023
Thank you so much for your kind words! We would love to have you stay with us again! I am so glad you enjoyed your stay.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Property, the rooms are great and the patio chairs are real comfi. Only bad thing is the internet is spotty at best and the TV channels are limited. Loved the property
Stayed 4 nights in Aug 2023
Response from Hotel Management on 28 Aug 2023
Thank you for your kind words about our property and rooms. We're sorry to hear about the internet and TV channel issues and will certainly address them. We're delighted you loved your stay overall! We hope to have a chance to serve you again.

10/10 Excellent

Robin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wrapped a fantastic week at the Ocean Club. It was our first time and we really, really loved it. Our reserved room had an AC issue but they worked thru that with us prior to arrival to find a suitable alternative. Great service. The choice between Island and Ocean Club was a hard one and we really loved both properties but ultimately, with kids, we think it was great to be located at the beach for easy access and then spend time at the Island Club, as we wanted. It truly gave us the best of both worlds and both locations are fantastic. Very different....a tale of two vacations, really....but such a cool experience. The beach was beautiful, quiet, soft white sand and plenty of space. Low tide does go down far enough that it'll turn muddy for awhile but that was always during peak heat and we were fine doing something else anyway. No issues for us as the other nearby beaches remain primarily sand. The rooms were comfortable for our family of four but I do think they're ready for a deep clean, post the summer season. The floors were greasy and just need a good cleaning. I do also wish they had slightly more options for a kitchenette. Even a microwave and toaster would go a long way for families whose kids have 24/7 snacking needs. Most of the staff were totally pleasant and food service was fine although they need more casual poolside food options. All in all, we loved it and would happily return and recommend it to others!
Stayed 5 nights in Jul 2023
Response from Jekyll Ocean Club on 7 Aug 2023
Dear Robin, thank you for choosing Jekyll Ocean Club for your family vacation! We are absolutely delighted to hear that you had a fantastic week enjoying the beach and the unique experiences at both of our properties. We appreciate your valuable feedback regarding the room cleanliness and amenities, and we'll certainly consider them as we continually strive to enhance the guest experience. Your recommendations mean a lot to us, and we can’t wait to welcome you and your family back for more delightful moments by the ocean!

8/10 Good

Zachary

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was really impressed with how clean the room was and how friendly everyone was.
Stayed 3 nights in Jul 2023
Response from JJ on 22 Jul 2023
Thank you for the feedback. We are here to help.We hope you enjoy your stay!

8/10 Good

Jeff

Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really amazing with the pool right outside and the beach just a few yards farther along. The only thing I wasn't super impressed with was the food at 80s Ocean. It used to be much better but has lost a step or two. For those prices, it should be the best restaurant on Jekyll.
Stayed 1 night in Jul 2023
Response from Jekyll Ocean Club on 7 Jul 2023
We are delighted to hear that you appreciated your room and the fantastic location with the pool and beach so accessible. It's wonderful to know that these features of our resort contributed positively to your experience.However, we're sorry to hear about your dining experience at 80 Ocean. Our mission is to ensure every aspect of your stay is perfect and we apologize if the quality of food did not meet your expectations this time. Your feedback is invaluable to us and we will certainly convey your comments to our culinary team for review and improvement.Thank you for bringing this to our attention. We hope to have the opportunity to impress you with our improved offerings in the future.

10/10 Excellent

Karen, SAVANNAH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a girls weekend!
Stayed 1 night in Jul 2023
Response from Jekyll Ocean Club on 7 Jul 2023
We're delighted to hear that you found our resort to be the perfect spot for your girls' weekend! Creating memorable experiences is what we strive for, and it's wonderful to know we were able to deliver on this occasion. We can't wait to welcome you back for more unforgettable moments.

10/10 Excellent

San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the family and to relax!!!
Stayed 3 nights in Jun 2023
Response from Jekyll Ocean Club on 7 Jul 2023
Thank you for your warm comments! We're thrilled that you and your family enjoyed your stay and found our resort to be a great place to relax. Creating a welcoming and peaceful environment for our guests is always our goal, and we're glad we were able to meet that for you. We can't wait to welcome you and your family back in the future!

10/10 Excellent

Kellie

Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive
Expensive but nice
Stayed 2 nights in Jun 2023
Response from Jekyll Ocean Club on 21 Jul 2023
Thank you for the review and feedback.

10/10 Excellent

Helen

Stayed 3 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with beautiful ocean views. Staff was very helpful and service-oriented. We had a wonderful stay!
Stayed 5 nights in Jun 2023
Response from Jekyll Ocean Club on 21 Jun 2023
Dear Lisa, thank you so much for your kind words! We're thrilled to hear that you enjoyed our property's beautiful ocean views and found our staff helpful and service-oriented. It's our top priority to ensure our guests have a wonderful stay, and your feedback affirms the hard work we put in every day. We look forward to welcoming you back for another wonderful stay in the future!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I used Travelocity to book this stay. The room I booked was called “poolside”, but it actually meant a first floor room. In order to get a higher level floor, I had to upgrade to “Oceanside” at a much higher price. The description of the types of rooms should be changed on Travelocity so solo travelers know they will only be allowed on first floor rooms if it says “poolside”.
Stayed 1 night in Jun 2023
Response from Jekyll Ocean Club on 21 Jul 2023
Thank you for your feedback. We'll look into the descriptions of our rooms on Travelocity to ensure clarity. We appreciate you bringing this to our attention and apologize for any confusion this may have caused during your booking process.

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite for the girls to get ready for my daughter’s wedding! The staff was also very helpful and kind. Definitely recommend!
Stayed 2 nights in Jun 2023
Response from Jekyll Ocean Club on 13 Jun 2023
Dear Susan, thank you for your wonderful feedback! We're delighted to hear that our suite provided a comfortable and enjoyable space for your daughter and her friends to prepare for her special day. We're also thrilled that our staff could contribute to making the experience even better. Your recommendation means a lot to us, and we look forward to hosting you and your family again in the future.

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean spacious rooms and kind staff. Would definitely stay again and recommend.
Stayed 2 nights in Jun 2023
Response from Jekyll Ocean Club on 6 Jun 2023
Dear Shannon, thank you so much for your glowing review! We're absolutely delighted to hear that our prime location, clean and spacious rooms, and friendly staff made your stay a memorable one. We greatly appreciate your recommendation and look forward to welcoming you back for another pleasant stay in the future!

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was more action at the Club, so we drove back and forth several times a day. Tried shuttle but it was unsatisfactory because we didn’t like waiting. The restaurant was first class and musicians added to the pleasant ambience. The walls were a bit thin and we were next to the elevator so lots of kid noise.
Stayed 3 nights in May 2023
Response from Jekyll Ocean Club on 30 May 2023
Thank you for the review and feedback!

10/10 Excellent

Jerry

Stayed 1 night in May 2023

10/10 Excellent

Jerry

Stayed 3 nights in May 2023

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, property conditions & facilities
Best place to stay on Jekyll Island!
Stayed 2 nights in May 2023
Response from Jekyll Ocean Club on 24 May 2023
Thank you for the great review, Chris! We hope to have the chance to welcome you back for another amazing stay in the near future. Safe travels until then.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and perfect place to stay.
Very friendly when checking in and our room was very spacious and spotless. The hotel location was right on the beach and a great location to walk around to shop and eat. Breakfast was excellent !! Definitely will be back !!
Stayed 2 nights in May 2023
Response from Jekyll Ocean Club on 22 May 2023
Thank you for the amazing review! We hope to have you back soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best on the island
We love it here Will be back Great service Great food
Stayed 2 nights in Apr 2023
Response from Jekyll Ocean Club on 5 May 2023
Thank you for staying with us. Lovely photo!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Apr 2023
Response from Jekyll Ocean Club. on 5 May 2023
Thank you. We hope to host you again soon.

10/10 Excellent

David

Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2023
Response from Jekyll Ocean Club on 28 Apr 2023
Thank you for the kind review, Kevin! We hope to welcome you back to Jekyll Ocean Club soon.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not worth it, poor service, no accountability
We thought this would be a nice spot to stay and “splurged” on a one night (>$900) room. Upon check in, we were told that due to a maintenance issue, our two queen room was not available. They claimed they could not get in touch with us, since we booked through hotels.com. The only available was a king bed, with a sofa bed. We then learned that the outdoor hot tub was broken too. After our stay, we received an emailed survey from the hotel. We replied with our issues — no follow up whatsoever. We reached out to hotels.com, as a frequent user, they said they would reach out to the hotel. We called the hotel and got the general manager’s email. We sent an email, no response. Do not stay here. The Westin next door looks nice and also has Starbucks in the lobby. We were directed there by the hotel. Issues happen, but when you spend >$800 a night, you expect to have the amenities you book, you also except accountability and concessions if things aren’t available.
Stayed 1 night in Apr 2023
Response from Jekyll Ocean Club on 20 Apr 2023
I am sorry to hear about the experience you had during your recent stay at our hotel. We understand that you were disappointed with the maintenance issue that resulted in your reserved room not being available, as well as the malfunctioning hot tub. We understand that our guests have high expectations when it comes to the level of service we provide, and we take this seriously. As such, we will be reviewing our processes to ensure that our guests are directed to the most appropriate location.Once again, please accept our apologies for the issues you experienced. We appreciate your feedback and hope that you will give us another chance to provide you with the level of service that you deserve.

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2023
Response from Jekyll Ocean Club on 20 Apr 2023
Thank you!

10/10 Excellent

Michael

Stayed 5 nights in Mar 2023

10/10 Excellent

katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Loved the patio and ocean view. Biked everyday on routes with both ocean views and mature trees. Food at 80 Ocean at resort was wonderful. Loved the eggs Benedict on corn bread and shrimp scampi. Restaurant staff was very accommodating and thoughtful. Very nice family vacation in the United States. We also love Mexican resorts but were able to drive to Jekyll Island and bring our bikes.
Response from Jekyll Ocean Club on 10 Apr 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our resort and that you were able to take advantage of our beautiful location by biking on routes with both ocean views and mature trees.We are glad to hear that you enjoyed your dining experience at Eighty Ocean at our resort and that you found the food to be wonderful. We will be sure to share your feedback with our restaurant staff as we pride ourselves on providing accommodating and thoughtful service.We are delighted to hear that you had a great family vacation in the United States and that you were able to bring your bikes to explore the area. It's great to know that our resort was able to offer you a unique and enjoyable vacation experience.Thank you for choosing our resort and we look forward to welcoming you back in the future.

10/10 Excellent

Kethamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was fabulous. Enjoyed being greeted at the door upon arrival. Check-in process was seamless and smooth. Literally took 3 mins. Everything was ready and available at check-in. Room was huge and clean. We had immediate acces to the beach and pool area. Just as check in was quick check out was the same. Everyone was very nice. Would def stay again.
Stayed 1 night in Mar 2023
Response from Jekyll Ocean Club on 29 Mar 2023
Thank you for the amazing review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Sujung

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and convenient.
Stayed 3 nights in Mar 2023
Response from Jekyll Ocean Club on 21 Mar 2023
Thank you!