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Ulasan untuk AYANA Residences Luxury Apartment

3.5 out of 5
AYANA Residences Luxury Apartment
Jalan Karang Mas Sejahtera, Jimbaran, Bali

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 40 dari 75 ulasan" "
Penilaian 8 - Bagus. 14 dari 75 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 75 ulasan" "
Penilaian 4 - Buruk. 10 dari 75 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 75 ulasan" "

8,6/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Shankar

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The apartment is gorgeous. I stayed at both the main hotel and this apartment at the resort and have to say that I prefer this one. The staff is also amazing!
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Laura

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything excellent!!!! The whole complex and view amazing. So many food options at restaurant The rock bar was a great place to watch the sunset with cocktail
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Akari

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
These apartments are really good, hugely room we have own rooms and bathroom.
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Next Level Apartment
Room was imac, pool incredible, not cheap but hey when you wanna roll with the best it comes at a price
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Ronald

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Terrible communication with management. Started off with miscommunication between shuttle service and management - ended up waiting at airport over an hour, and driver had been there over 2 hours since he was not informed we came in on domestic flight. Difficult to get services needed throughout stay, but individual staff went above and beyond to accommodate us,while other times, never got a response or resolution. Expedia is to blame for much of the communication issue - it would have been easier to have direct contact with property management than go through the Expedia platform. Never had this issue with the other web services.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

sunghee

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
아야나리조트는 뮤리아리조트보다 못하다. 하지만 아야나 레지던스는 훌륭하다. 개방감 높은 풀빌라. 문제는 도보로 걸어다닐곳이 없다. 이곳에 머무는 사람들은 풀빌라와 고요함의 휴식을 즐기고. 주변에있는 발레리안hub의 이벤트를 반듯이 즐겨라.
Menginap 5 malam pada bulan Juli 2023

6/10 Cukup Baik

Julia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The unit is large. Negative thing was that there is no swimming pool on site. You will need to take the buggy to another building which was very inconvenient. The managment also gave us only one key card (there were 3 of us) for this 3 bedroom unit. we asked for the additional one but only to be told there were only 2 cards and the service people need one to come in for cleaning and etc. My daughter was coming in and out at different times and it was very very inconvenient to be there to open the door for her.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari ayu pada tanggal 11 Jul 2023
Dear Julia , Thank you for spend your time to write a review about your stay with us , here clarification regarding your review about us :1. as per your reservation with us , you booked the unit without private pool but you can access our public swimming pool. 2. Buggy Shuttle , we provided buggy shuttle for our guest for go to Ayana Resort / Ayana Rimba / Ayana Residences so our guest no need to walk if want to go there. 3. About card to enter the unit , as per our standar we only provided 1 card key for the safety reason. once again thank you so much for the review and have a good day

10/10 Sangat Bagus

YOHEI

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
インドネシアに慣れた長期滞在者におすすめ
両親、弟と私たち夫婦の5人で2日間宿泊しました。広い部屋に滞在したいと考え選びました。ホテルではなく、賃貸アパートの部屋に泊まるという形態です。 部屋は笑ってしまうぐらい広くて、清潔です。インドネシアで問題になりがちなお湯も問題無く、バスタブに貯めてゆっくり出来ました。 敷地内アヤナ系列ホテルへのアクセスはバギーをフロントに頼んで移動します。すぐ来てくれるし、無料なので良かったです。レストランやスーパーははちょっと歩いて行ける距離には無いので、そこはタクシーになります。 2週間以上の長期滞在者向け宿泊施設だと感じました。部屋にはWi-Fiがありますが、ドアの外からエントランスまでは電波がほとんど通じません。 場所もまだあまり知られていないようで、インドネシアに住んでいない観光者はアパートへ辿り着くのに一苦労するかもしれません。色々な場所へ観光する人にはアクセスが不向きかと思います。 ただし、繁華街のような騒音は無く、静かです。グッスリ睡眠も取れました。 私たちの目的に沿っていましたので、満足です。
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari ayu pada tanggal 11 Jul 2023
Dear Mr Yohei , Thank you so much for the review , so happy to heard that you enjoyed your stay with us Hope we can welcome back you again for stay here :)

8/10 Bagus

Nicholas

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good services nice property needed beter communication. My flight was delayed there was a small hiccup at registration but it was corrected.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari ayu pada tanggal 11 Jul 2023
Thank you about the review during your stay with us Mr Nicholas :)

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, kenyamanan kamar
Waanzinnig
Geweldig. Super ruim en schoon appartement. Waanzinnig!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari ayu pada tanggal 11 Jul 2023
Dear Mr Richard , Thank you for staying with us and for the review and we hope we can welcome back you again for stay here have a good day

10/10 Sangat Bagus

Shankar Christophe

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I loved the concierge service.
Menginap 6 malam pada bulan Desember 2022

4/10 Buruk

jean marc

Disukai: Kebersihan, kenyamanan kamar
la
Menginap 4 malam pada bulan September 2022

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2020

10/10 Sangat Bagus

Tango, Sydney Australia

Disukai: Kebersihan, fasilitas
The bathroom drainage not very well, balcony has good views and staff are kindliness.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari management pada tanggal 13 Feb 2020
Dear Tango , Thank you for spend your valued time to write a review during your stay with us and about the drainage we already follow up to our team But thank you so much for choosing us as your place for your trip in bali Hope we can welcome back you again :) Have a lovely day

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Management pada tanggal 13 Feb 2020
Dear Valued Guest , Thank you so much for give us your best rating during your stay with us and i hope you have a great time during your stay with and we can welcome back you again at our place for your next trip in bali :) Have a lovely day

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Appartment hat super Ausstattung, ist sehr geräumig und war sehr sauber. Die Auflagen am Rooftoppool waren defekt und dreckig. Negativ: Man ist im Ayana Resort und kann nichts nutzen außer sein Appartment. Nicht mal zum Strand (Kubu beach) kann man, kostet für 4 köpfige Familie 50€. Man darf die Poolanlagen im Ayana und Rimba nicht benutzen. Die Poolanlage der Appartmentanlage war oft gesperrt und wenn offen, konnte man nur einen Pool nutzen, der eine Tiefe von 110cm hatte. Das Gelände der Apartmentanlage ist sehr verweist, sowie die Poolanlage. Es ist kein Mensch da, man wird komisch angesehen, wenn man die Poolanalge betritt. (von den Gärtnern oder wer sonst da rumgelaufen ist) Es ist alles außer Betrieb, keine Liegen oder Sonnenschirme. Die Appartmentanlage ist zwar auf dem Gelände des Ayana Resorts, aber völlig abgekapselt, so kommt man sich auch vor. Es ist kein Anprechpartner da, nur Kontakt über whatsapp (leidlich), man trifft nur die Mitarbeiter, die einen das Frühstück bringen. Shuttle um irgendwo hinzukommen hat auch nie geklappt. Unser Appartment war das Einzige in Betrieb in einem 4. stöckigen Haus. Rechts und links davon alles dicht und leerstehend. Außenanlage nicht sehr schön,stinkender Teich. Frühstück wahlweise amerikanisch (Ei, Würstchen, Toast, Marmelade, Kaffee, Speck) oder indonesich (Reis oder Nudelgericht) oder Pancake und dazu Saft. Frühstück war sehr eintönig.
Menginap 8 malam pada bulan Oktober 2019
Tanggapan dari Hotel Management pada tanggal 5 Feb 2020
Dear Valued Guest , Thank you for spend your valued time to write a review during your stay with us as we informed you before , we are different management with resort that's why there is facillities you can't use such as : Pools because we already have our own pool at the residences and the others facillities you allow to access For your information not only you our guest in house when you staying with us why you didn't meet the other guest during your stay , because they stay at the different Tower and diffrent access But thank you so much for staying with us

8/10 Bagus

Yasuhiko

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Ayu pada tanggal 19 Okt 2019
Thank you for your rate and thank you for choosing us

6/10 Cukup Baik

Dan, Sydney

Bepergian bersama keluarga
Disukai: Kebersihan
This property is in the middle of nowhere! We were the only residents and the place felt like a ghost town, lacking in atmosphere with several buildings around not completed and left to rot away! if you want loneliness then this is the place to stay. The apartment itself was very nice, spacious and clean. When we booked, the impression was it was part of the Ayana hotel and we could use the pool etc there. One of the first things we were told was that we could not use any of the pools and could only go there to have meals at the restaurants if we were prepared to pay through the roof!- Access to the beach was 200,000 rps per person!!! I would not stay here again or recommend this place to anybody.
Menginap 4 malam pada bulan September 2019
Tanggapan dari Dina - Management pada tanggal 8 Okt 2019
Dear Mr/s Dan , Thank you for spend your valued time to write a review about your stay with us :) For your information , not only you our residents in house during your stay with us . we have some towers inside the residents and all of our guest most spent their stay inside the room / unit. The reasons why you can' t use the pool of ayana resort it's because we are different management and this is already strict rules and if you use the private beach of ayana resort there is a charge 200.000 Thank you for choosing us for your stay and we do apologize if you still not feel inconvenient Have a good day

8/10 Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2019
Tanggapan dari Ayu pada tanggal 19 Okt 2019
Thank you for staying with us

10/10 Sangat Bagus

Aleksey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
amazing stay for couples.
Me and my girlfriend stayed here for one night to be close to Uluwatu and the airport. I really enjoyed the residence so much that we ended up staying in and watching a movie. There are 2 bathrooms, refrigerator, 2 televisions, and other amenities in the residence. You will get a ride service to the main restaurant/rock bar area. Service is excellent 10/10. The room is exceptional. It is a hidden gem. I will definitely stay here again.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Ayu pada tanggal 19 Okt 2019
Thank you for your nice feedback Have a good day

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
移動のバギーを呼んでも中々来ない、朝食は味気ない、アヤナの施設を使えない。
Menginap 2 malam pada bulan Agustus 2019

6/10 Cukup Baik

Jonghoon

Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Malin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My boyfriend and I stayed here for 5 days in july. We had a wonderful time, and would definitely choose Ayana Residence again. The straff are very Lund and helpful with everything you ask for! Recomended
Menginap 5 malam pada bulan Juli 2019

6/10 Cukup Baik

JUN, Jakarta

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
施設は、とても綺麗に維持されていて、気になる点はなかった。残念な点は、朝食。また、敷地内施設が実質利用できない点や、昼食・夕食時の移動でシャトルバスをリクエストすると３０分以上待たされる点があげられる
Menginap 2 malam pada bulan April 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan
房間裝修設備都不錯，可是水壺很髒，被子跟床單更髒，勉強睡了一晚，第二天要求更換，晚上7點回去還沒有換，追問負責人，本來說已經換了，後來又說床單拿去洗了，8點送回來給我們換，酒店很安靜，露台景色很好，可以有些事情沒有交代清楚，像出門坐Buggy的安排，什麼的都要WhatsApp練習職員才可以，就是如果什麼都列清楚了會更好。
Menginap 2 malam pada bulan April 2019

4/10 Buruk

Traveler terverifikasi

Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It had 3 bedrooms with en suite bathrooms and a private pool. But housekeeping was not very clean. They have to be instructed exactly what to clean. Towels need to be replaced.
Menginap 4 malam pada bulan Maret 2019

8/10 Bagus

masa

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
部屋は広く、比較的手入れされていた。 空港まで迎えに来て貰える約束だったけど、迎えの車が来なかった点はマイナス。
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unexpectedly wonderful
Stay was wonderful. You can use the pool at rimba not ayana - better with kids anyways. Rooms are spacious, very user friendly with kids. Buggy is great as the lines for shuttle at ayana and rimba can be long. Mix up with rooms - so we got upgraded to a bigger room and free transfers. Cot and high chair made looking after baby a breeze. Used restaurants etc in main complex and priority access to rock bar was magic!
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
スタッフの方達、全員がお世辞抜きで本当にフレンドリーで 対応が良かったです。1Bの3ベッドルームに滞在しましたが、本当に大きく、快適に何不自由なく過ごしました。バリ島に行く際は、必ず利用します。素敵な思い出が出来ました。ありがとうございました！
Menginap 6 malam pada bulan Desember 2018

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
汚い、コンシェルジュの連絡おそい
Menginap 4 malam pada bulan Desember 2018

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
アメニティやスタッフの対応がイマイチ！！
Menginap 3 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing residence appartments
Great appartment with butler on call....
Menginap 2 malam pada bulan Desember 2018

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best property in Bali
Absolutely loved the property, the staff was extremely warm, welcoming and helpful. We were there for a birthday celebration and they surely made it special. Surrounded by greenery all around, very well maintained and one of my favourite hotel properties in the world. Would definitely recommend.
Menginap 2 malam pada bulan November 2018

4/10 Buruk

Susan

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

OLEG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
хороший отель
отель находится на территории AYANA что порадовало.
Menginap 2 malam pada bulan Oktober 2018

10/10 Sangat Bagus

aki, 日本　東京

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
リンバも泊まったけどレジデンスの方がオススメ！
空きがあればラッキーという口コミを読んでレジデンスを予約。 比較してみたく、レジデンス3泊した後にリンバにも泊まってみました。 結論は…レジデンス！ こんなに部屋があるの！？っていうぐらい、とにかく広くて居心地が良いです。（リンバはそれに比べると結構狭かった…） 部屋まで朝食も持ってきてくれてリッチな気分♪ しかしプールなどで宿泊確認された時に、レジデンスだと対象外と言われることが何度かありました。ロックバーでも飲食代を部屋付けできず。（正式なオーナーじゃないから…ショボン） それだけちょっとマイナスですが、後はパーフェクト！ 小さいことですが、部屋にウォーターサーバーがあったのはありがたかった。笑 いっぱい飲んでなくなったらちゃんと交換してくれたし。 ★KUBU BEACHオススメ★ 皆さんプールに行きがちですが、アヤナ敷地内にあるKUBU BEACHはプライベートビーチで人が少ないしバーからサンセットを眺められて最高。 IndraさんとWiriadiさんというスタッフがとても親切で、特にIndraさんはカメラが趣味らしくインスタ映えな写真をたくさん撮ってくれました！これがホント良い感じで… せっかくなのでアップします。笑 嬉しすぎたのでチップを最後に渡しました。
Menginap 3 malam pada bulan Juni 2018

2/10 Sangat Buruk

상화, Seoul

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
구림스
아야나 리조트의 수영장을 이용할 수 없음. 쿠부 비치 들어가려면 추가로 인당 24만 루피아 지불해야 함.
Menginap 2 malam pada bulan September 2018

10/10 Sangat Bagus

j, 東京

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

Not very clean overall. has got a stain on the sheet , Some lights not working, some of them very dark, laundry dirty and messy. Poor breakfast ( consider the price) . Pool not very clean either.
Menginap 2 malam pada bulan Agustus 2018

6/10 Cukup Baik

Wina

Refused to turn on lights to save electricity!
* It was beautiful. * Checked In around 7 PM. It was kind of dark in the Lobby. We wanted to look around the lobby, the gym, the pool; so we asked many times for the employee to turn on the lights, but he refused. So we had to use our cell phone flash lights to give us some lights when we stepped on the stairs so we on not fall down. * The swimming pools were dirty. * The hot breakfast that we ordered were served cold in our apartment. * Very different standard compared with the Ayana Resort & Spa's service. * We have to pay to use Ayana Resort's swimming pools.
Menginap 2 malam pada bulan Agustus 2018

10/10 Sangat Bagus

真紀, 東京港区

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
私たちが泊めて頂いたお部屋はプライベートプールが付いていました。 親子共々最高に楽しめました。 ごはんもきちんとテーブルセッティングまでしてくださって至れりつくせりでした。 また、ロックバーが最高でした。 宿泊者と一般の方は入り口も違うし、座るところも違います。 せっかくバリ島へ行くなら、アヤナリゾートに泊まって、ロックバーにいらっしゃるとさらに素敵な思い出ができること間違いなしです。 また、バリ島に行く時はお世話になりたいです。
Menginap 1 malam pada bulan Agustus 2018

8/10 Bagus

밍푸맘, 경기 동탄

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
아야나 레지던스 아파트 팬트에서 보낸 3일은 특별했다
넓은 공간, 단독 풀, 잘 갖추어진 주방가구들...무엇보다 루프탑 풀에서 수영하며 바라보는 인도양과 하늘이 가장 인상적이었다. 아쉬운점은 4인 가족이 사용하기 너무 넓어서인지 안락함이 부족했고, 리조트 시설을 이용하기 위해 버기를 타고 이용해야 하는 등 불편함이 있었다.
Menginap 2 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best stay in Bali
Service was excellent - very professional staff. Breakfast was delivered to our doorstep and professionally set up in the apartment. Apartment was peaceful and quiet and came with an ocean view. Huge bathroom was a delightful surprise. Free buggy rides around the resort and to the famous Rock Bar. Excellent place to spend an unforgettable night
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Riyaz M

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Marvelous
Excellent!! Antone and his staff Awan Ika and couple other were great people
Menginap 4 malam pada bulan Mei 2018