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Ulasan untuk Royal Tulip Springhill Resort Jimbaran

4.5 out of 5
Royal Tulip Springhill Resort Jimbaran
Jl. Jimbaran Hijau Kelod, Kuta Selatan, Jimbaran

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 44 dari 72 ulasan" "
Penilaian 8 - Bagus. 20 dari 72 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 72 ulasan" "
Penilaian 4 - Buruk. 2 dari 72 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 72 ulasan" "

9,2/10

Kebersihan

9,6/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Yohanes

Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Rini pada tanggal 22 Jan 2021
Dear Mr.Yohanes, Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback. Kindly need your assistance to clarify more specific regarding your concern. Therefore, we will address the problem to department concern and rectify the problem you have encountered to make sure that the same won't be happened again in the future. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Resort

6/10 Cukup Baik

NIGEL

Tidak Disukai: Staf & layanan
Poorly trained restaurant staff. Front reception staff very pleasant.
Menginap 2 malam pada bulan April 2024
Tanggapan dari ANA pada tanggal 23 Apr 2024
Dear Mr. Nigel, Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback.Please accept our sincere apologies for the unfortunate mistake happened.I will address the problem to department concern and to rectify the problem you have encountered to make sure that the same won't be happened again in the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yours,Royal Tulip Springhill Team

4/10 Buruk

Luke

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Not a great stay to finish our trip to bali. Staff at reception were very helpful and friendly, they helped were they could but a few pointers and honest feedback. The gym and facilities are terrible, no cold water or towels in the gym. Couldnt even buy still water from the bar, they didnt have any on 3 occasions. Breakfast is horrendous, dirty tables, cutlery, floor is full of food. very limited options, no basics like porridge, Yoghurts, cant have a coffee from the barista only jug coffee. (I understand that latte, cappuccinos are charable but its standard to be given one with your Breakfast as part of the package, first place ive stayed in bali where you dont get at least one if not all coffees) bread area is stale, i saw a kid pick up a donut and he didnt want it so a waiter put it back on the tray. Again the staff are kind and friendly but they look rushed around, poorly run. Positives - beds are clean and comfortable, the rooms are abit dated but clean. The reception staff were friendly and helpful at times. Laundry was good, picked up and dropped off in same day and reasonably priced. Overall i wouldnt come back to the hotel or recommend it. But thats just my opinion.
Menginap 3 malam pada bulan April 2024
Tanggapan dari ANA pada tanggal 16 Apr 2024
Dear Mr. Luke, Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. We appreciate your feedback, although we regret to learn that you were not entirely satisfied with your stay.We will address the concerns you raised with our team to improve our services and ensure that similar issues do not arise in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Sincerely yours,Royal Tulip Springhill Team

10/10 Sangat Bagus

Timothy, Mays Landing

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Staff was incredibly friendly and helpful, they went over and above!! Location is excellent and convenient, quiet and relaxing!!
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari ANA pada tanggal 4 Feb 2024
Dear Mr. Timothy,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Nice but can improve
The best part was the staff members at the front desk. The ladies were very friendly, welcoming and helpful. Also, the size of the room was great amd breakfast options too! The worst part was that there was no kids club open as it was under construction and they had no substitute for kids activities at all. The people cleaning the rooms didn't do a great job. The shower clearly had grime on the edges. And they wouldn't swipe the balcony floor or wipe tables either.
Menginap 3 malam pada bulan September 2023
Tanggapan dari ANA pada tanggal 27 Okt 2023
Dear Valued Customer,Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

DOO SEON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
넓은 방, 아쉬운 서비스
전반적으로 좋은 숙소임. 하루에 물을 4병 주는데 2병은 이 닦을 때 쓰라고 주는 것임. 방에 개미가 있어 룸 서비스를 요청했는데 이행되지 않아서 좀 황당했음. 그리고 제공되는 치솔은 내가 수십개국 수십개 호텔에서 받은 것 중 거의 최하의 수준으로 5성급 호텔에 어울리지 않는 것이었음. 조식은 음식 종류가 많은 편은 아니나 괜찮았고 직원들의 서비스는 매우 좋았음
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari ANA pada tanggal 27 Okt 2023
Dear Valued Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team

10/10 Sangat Bagus

Jamie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was spacious, with comfortable bed and soft sheets! Staff were always attentive and polite, and on several occasions went over and above! Wished we could have stayed longer.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari ANA pada tanggal 26 Okt 2023
Dear Mr. JamieThank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just amazing highly recommend
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rini pada tanggal 23 Okt 2023
Dear Roger, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours, Royal Tulip Springhill Team

10/10 Sangat Bagus

Erna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful welcome drink , so relaxing this place .
We love to stay at Tulip Springhill Resort, so pleasant and friendly, our room very clean and wheelchair access, next trip will be back soon 😃
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rini pada tanggal 9 Okt 2023
Dear Mrs. Erna,Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team

8/10 Bagus

Mae

Thank you to Sri in the restaurant, she’s so welcoming and very friendly. We can see she’s such a star making sure she greet with smile and look after every table.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Rini pada tanggal 20 Sep 2023
Dear Mae, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Ok
Menginap 3 malam pada bulan September 2023
Tanggapan dari Rini pada tanggal 20 Sep 2023
Dear Matthew,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran.Sincerely yours,Royal Tulip Springhill Team

8/10 Bagus

Romy

Bepergian bersama teman
Disukai: Kebersihan
We loved our hotelroom and the entrance. The staff is so nice and polite too! The breakfast was a bit dissapointing. The choice was okay but many times for example the pancakes were finished, or the bread or the croissants. Also you couldn’t get cheese by yourself but there was nobody behind the buffet to help. Scrambled egg tasted amazing! The pool was nice but the bed were quite dirty. The room is very big and everyday they cleaned it so nice and tidy. I felt very comfortable. We didnt realise the location was quite far from uluwatu so by cap it took somtimes over an hour to get there.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rini pada tanggal 6 Agu 2023
Dear Miss. Maria,Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback. Please accept our sincere apologies for the unfortunate mistake happened.I will address the problem to department concern and to rectify the problem you have encountered to make sure that the same won't be happened again in the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yours,Royal Tulip Springhill Team

10/10 Sangat Bagus

Rohan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had an amazing stay at The Royal Tulip Springhill Resort at Jimbaran! It was the perfect place to rest while we spent the day doing tours and sightseeing. Very friendly staff, a beautiful room and lovely facilities
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Rini pada tanggal 27 Jul 2023
Dear Rohan,Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team

10/10 Sangat Bagus

Silke

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sehr freundliches Personal, ruhige Umgebung, leckeres Frühstück
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Rini pada tanggal 24 Jul 2023
Dear Silke,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team

4/10 Buruk

kelli, Tampa

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This property is overall okay if you plan to stay at the resort with family at the pool. Breakfast is ok. My family suite had mold in the bathroom ceiling and walls. The towels were old and stained. At least 15-30 minutes to any beach. There are two roads that you can drive to arrive at the hotel, one of the roads are in really bad shape. Nice restaurant/day club called locca near by. Did not enjoy my stay and unfortunately it was my last stop on the trip so was hoping for a nice ending.
Tanggapan dari Rini pada tanggal 20 Jul 2023
Dear Kelli,Thank you for taking the time to write and share your experience Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback.Your comments is certainly valuable for us. I will investigate and rectify the problem you have encountered and to make sure that the similar won't be happened again on the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursRoyal Tulip Springhill Team

8/10 Bagus

LANZHU

Disukai: Staf & layanan, kondisi & fasilitas properti
food and other amenities need improvement but it’s a good hotel
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Rini pada tanggal 30 Jun 2023
Dear Mr. Lanzhu,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.Your input is certainly valuable and well taken for our improvement.I will share your comments to my staff as we strive to deliver our best services, quality and facility.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursRoyal Tulip Springhill Team

10/10 Sangat Bagus

Ginna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was stay there with my family due to my birthday son, when i arrived it was surprised as they decorated our room with the baloon which i actually didnt request, they also provided us with the fruits and macaroon upon arrival in the room, family suite are the best but we forgot to request on ground floor as the garden has an access better for kids . Overall thank you royal tulip teams for the great service.
Tanggapan dari Rini pada tanggal 21 Jun 2023
Dear Mrs Ginna, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours, Royal Tulip Springhill Team

6/10 Cukup Baik

Mariem Mrabet Ep

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rini pada tanggal 17 Jun 2023
Dear Mariem, Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team

10/10 Sangat Bagus

Konica

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I stayed at the Royal Tulip resort for 6 days with my spouse and baby and we absolutely loved it. Booking this hotel was probably the best decision we made while staying in Bali, because it made life so much easier for us. We took the 2-bedroom family suite and had so much room; a dining area and kitchen with large fridge/freezer and kettle, each bedroom had its own ensuite bathroom, and a living room area where you could sit back and relax. The rooms here were super clean and the amenities were definitely what you’d expect from a 5-star resort and each day they’d provide us with plenty of drinking water bottles. What we loved the most was their exceptional breakfast which had so much variety including a made-to-order omelette station. The staff here are SUPER friendly and accommodating, and interacting with them was such a pleasure - especially with SRI at breakfast and the wonderful woman who oversees the play zone area for kids. They made our stay extra pleasant. We ended up liking the resort so much that one of the days we decided to just stay back and relax at the pool then get massages at the spa (which I highly recommend as well), and make a room order from their dinner menu. Their restaurant menu is also pretty good and the food is very hygienically cooked. If there was one thing I would want, it’s just to have a microwave in the family suite kitchen - other than that this hotel had everything we needed and more. Will be coming back here again for sure.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Rini pada tanggal 9 Jun 2023
Dear Konica, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team

10/10 Sangat Bagus

john

Disukai: Kebersihan, staf & layanan
This is a very well managed property and my group really enjoyed our stay here.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Rini pada tanggal 28 Apr 2023
Dear John,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team

10/10 Sangat Bagus

Troy

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel for families
Menginap 4 malam pada bulan April 2023
Tanggapan dari Rini pada tanggal 11 Apr 2023
Dear Troy,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team

8/10 Bagus

Abbriel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great and friendly. Super nice people. Hotel room was big and spacious. It was nice and quiet overall and always space at the pool to grab chairs and tattoos. Wish the pool was cleaned more often throughout the day as there were leaves falling in. Wish they gave shower wash/gel every time they came to clean the room. Sometimes the sheets weren’t changed daily, but instead the bed was just re-made. Some sheets had marks/stains on it. Overall it was a nice stay and the spa was amazing !
Tanggapan dari Rini pada tanggal 13 Mar 2023
Dear Abbriel, Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. It will certainly valuable for us to continuously improve our services and facility. We will investigate and will rectify the problem you have encountered to reassure that the same won't be happened again in the future.Should you at the meantime require further assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

YU-TUNG

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Rini pada tanggal 13 Mar 2023
Dear Yu-Tung,Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team

10/10 Sangat Bagus

Arnold

Disukai: Staf & layanan, kondisi & fasilitas properti
Bien
Dans l’ensemble c’est un bel hôtel je recommande
Menginap 7 malam pada bulan Januari 2023
Tanggapan dari Rini pada tanggal 6 Feb 2023
Dear Arnold,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team

10/10 Sangat Bagus

HIROKO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
部屋は、広々としていて、静かで、落ち着きます。バリ島、あるあるで、排水溝の水が、流れにくい。
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Rini pada tanggal 21 Jul 2022
Dear Hiroko, Thank you for taking the time to write and share your experience Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback. Your comments is certainly valuable for us. I will investigate and rectify the problem you have encountered and to make sure that the similar won't be happened again on the future. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Royal Tulip Springhill Team

8/10 Bagus

Carolina, Brampton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
It was very secluded and peaceful, however some of the fixtures/faucets in the room needed repair. Staff was very kind and welcoming.
Menginap 2 malam pada bulan April 2022
Tanggapan dari Rini pada tanggal 28 Apr 2022
Dear Ms. Carolina, Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. It will certainly valuable for us to continuously improve our services and facility. We will investigate and will rectify the problem you have encountered to reassure that the same won't be happened again in the future. Should you at the meantime require further assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

Christian, Potts Point

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a nice hotel, good and central location in Jimbaran. Super friendly and helpful staff, nice, clean, large rooms. However, the food was not good. It seems they pre-make everything, keep it in heating cabinets and then serve whenever a customer orders. Every morning the food comes out with a "surface", clearly being cooked many hours before it landed on my table. Bread was so hard I gave up trying to chew it. I would give the food 1 star.
Menginap 3 malam pada bulan April 2022
Tanggapan dari Rini pada tanggal 28 Apr 2022
Dear Mr. Christian, Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback. It goes without saying that we regret to know that you was unhappy with our food. Please accept our sincere apologies for the unfortunate mistake happened. I will address the problem to department concern and to rectify the problem you have encountered to make sure that the same won't be happened again in the future. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team

10/10 Sangat Bagus

SOOJUNG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
훌륭해요!
이곳은 깨끗하고 안전하고 조용해요. 호텔소개에 올려져있는 사진과 똑같아요. 직원들 숫자도 많고 모두 친절하며 경비아저씨가 항상 순찰해주세요. 방 청결, 침구 쾌적, 청소도 깔끔하게 해주시고 조식도 훌륭해서 다음에도 이곳에 오려고 해요. 특히 바베큐가 있는 저녁 뷔페는 정말 맛있었어요.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Rini pada tanggal 27 Jan 2020
Dear Soojung, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your input is certainly valuable and well taken for our improvement. I will share your comments to my staff as we strive to deliver our best services, quality and facility. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Royal Tulip Springhill Team

10/10 Sangat Bagus

Aimee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wouldn’t change a thing
Well appointed room, beautiful pool, excellent restaurant with a large breakfast buffet with an assortment of eastern/western dishes and top notch service. Couldn’t ask for more! If you stay and need a driver, be sure to ask for Adi! He’s hilarious and knowledgeable.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Rini pada tanggal 17 Des 2019
Dear Aimee, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2019
Tanggapan dari Rini pada tanggal 19 Nov 2019
Dear Valuated Customer, Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. Kindly tell us more specific regarding your concern, in order us improve our service and facilities. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, nice selection of food at breakfast. Staff are super helpful and polite.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rini pada tanggal 5 Nov 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Pool and the poolside bar is nice. The suite is big and spacious.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rini pada tanggal 25 Okt 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

8/10 Bagus

Thomas

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rini pada tanggal 25 Okt 2019
Dear Thomas, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive your feedback. Your input is certainly valuable for our improvement. Kindly informed us more specific regarding your concern. We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours Royal Tulip Springhill Team

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value for price hotel in a good area that’s close to everything we wanted to see. The fishes that greet you at reception are not to be missed. The breakfast is the best we have had our entire trip.
Menginap 11 malam pada bulan September 2019
Tanggapan dari Rini pada tanggal 7 Okt 2019
Dear Jeremy, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

10/10 Sangat Bagus

Sunny, Toronto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thumbs up! Nothing really to complain for it’s pricing.
Menginap 1 malam pada bulan September 2019
Tanggapan dari rini pada tanggal 29 Sep 2019
Dear Sunny, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

10/10 Sangat Bagus

isaac

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bali Indonesia
This hotel is about 20 minutes from Kuta, but I tell you boy it's one of the greatest hotel. They welcome you from their bottom of their heart, they show genuine care. Breakfast is amazing, they have so many to choose from. If you dont like anything on the buffet they will make you one to your expectation. Room is so big you can play hide and seek with your partner. They have great swimming pool.
Menginap 7 malam pada bulan September 2019
Tanggapan dari Rini pada tanggal 16 Sep 2019
Dear Valuated Customer, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team

10/10 Sangat Bagus

helene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dette hotellet anbefales. Det er ren luksus fra du kommer til resepsjonen. Rommene er mye større enn vanlige rom. Pent og fint bad. Gode store senger. Tv med gode filmer. Stor terrasse, (vi hadde utsikt mot bassenget). Renholdet er fantastisk, de satte til og med skoene pent på gulvet. Lite folk på fellesområdene da vi var der. Frokosten var utrolig bra. Mye å velge mellom, frukt, Indonesisk, eggerøre, bacon, brød og mer. God kaffe og juicer. Det er for langt å gå til stranden og andre resturanter. Det er mye trafikk på veiene rundt. vi leide scooter noe vi ikke angret på. Da tok det 4 min til Jibaran strand. Var også på Dreamland beach, ikke langt fra hotellet. Hotellet tilbyr bare buss til strand, ikke hjem. Det var litt dumt. Det kunne ha gått en buss tilbake rundt kl. 15:00. Dette var et bedre hotell enn vi forventet. Det fineste vi har vært på noen gang. Dette er luksus. God wifi.
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Rini pada tanggal 23 Agu 2019
Dear Helene, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Royal Tulip Springhill Team,

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Great
Air conditioner not working, bad smell coming from the drain, personal excellent, there is a block in the pool area loose when i step on it, it falls and i almost broke my ankle. Very bad!! Quiet area!!
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Rini pada tanggal 15 Agu 2019
Dear Valuated Customer, Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback. It goes without saying that we regret to know that you Air conditioner not working and bad smell in your room, as well as block in pool area. Please accept our sincere apologies for the unfortunate mistake happened. I will address the problem to department concern and to rectify the problem you have encountered to make sure that the same won't be happened again in the future. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Das Hotel ist nicht sehr schön vor allem wenn man es mit anderen 5 Sterne Häusern in Bali (z.B. in Nusa Dua) vergleicht. Es ist abgelegen und weit weg vom Strand. Das Hotel hat einen Shuttle Service der aber selten fährt und wir sind noch nicht mal mitgenommen worden. Das Hotel schien leer zu sein. Für 1 Nacht ok aber ansonsten nicht schön, um 1 Woche da Urlaub zu machen. Es dauert lange, bis ein Taxi kommt da abgelegen.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Royal Tulip Springhill Resort pada tanggal 31 Jul 2019
Dear Valuated Customer, Thank you very much for choosing Royal Tulip Springhill Resort Jimbaran as your accommodation. Thank you for bringing to our attention the problem you have, this is very useful for us in order to increase facilities and service. We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran. Best Regards, Royal Tulip Springhill Team

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent- could not fault a thing. Would certainly recommend it and hope to return again soon.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Royal Tulip Springhill Resort pada tanggal 30 Jul 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your input is certainly valuable and well taken for our improvement. I will share your comments to my staff as we strive to deliver our best services, quality and facility. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Royal Tulip Springhill Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Royal Tulip Springhill Resort pada tanggal 30 Jul 2019
Dear Carmen, Thank you for choosing Tulip Springhill Resort Jimbaran as your accommodation during your holiday in Bali. It is always a pleasure to receive your feedback. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Royal Tulip Springhill Team

10/10 Sangat Bagus

Nikkia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place!
I was here on a 8 day holiday, its a very lovely place in the mountains. When I got in, there were some small issues with the room, but they wer able to change my room with no room problem. Widi, the manager, spoke with me personally to make sure I was ok. Also, while there, I had a slight medical issue and Fani(the general manager) took great care of me by calling a doctor to resort and it was taken care of. The place is a bit far from the main areas but not difficult to get to. The breakfast was great and the staff took very good care of me. It's a nice place if you want some seclusion but not be too far from the surrounding areas. The staff is really great!
Menginap 8 malam pada bulan Juli 2019
Tanggapan dari Rini pada tanggal 22 Jul 2019
Dear Nikkia, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Rini

10/10 Sangat Bagus

YamamotoTaeko, Osaka Japan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ファニーさんの接客がとても優しくて素敵でした。
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Rini pada tanggal 10 Jul 2019
Dear Yamamoto Taeko, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your input is certainly valuable and well taken for our improvement. I will share your comments to my staff as we strive to deliver our best services, quality and facility. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Rini

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
excellent hospitality, food and location.... love it
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Rini pada tanggal 9 Jul 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Rini

10/10 Sangat Bagus

Kirti

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Felt at home!
The best place we have stayed on out time travelling so far! The hotel staff are amazing everyone is friendly and there’s something special about the Food & Beverage team 🙏 I’m vegetarian and every morning and evening the chefs had made me a special meal off the menu to accommodate my dietary requirements! Putra and the whole team went out of their way to make our stay special. The simple fact that they remember your name and call you by it makes you feel like you are with friends. The hotel itself has a good room size - bigger than the average, a lovely quiet location and the pool area was beautiful. Free shuttle buses to some local attractions and not far from the airport too.
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Rini pada tanggal 5 Jun 2019
Dear Kirti, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Rini

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing hotel with fabulous staff. Would fefinetly visit again.
Menginap 6 malam pada bulan Maret 2019
Tanggapan dari Rini pada tanggal 29 Mar 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Kadek Kariniasih Revenue Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ホテルの敷地の広さ、部屋の綺麗さ、そして何よりスタッフの方々のサービスや笑顔が大変素敵でした。 朝食のビュッフェはパンの種類が多く、美味しいものばかりで、プールビューのテラスで毎日心地良い朝を過ごすことが出来ました。 当日お誕生日ということもあり、朝から歌いながらデザートを持ってきてくれるサプライズもしていただき、本当に大満足な旅行になりました！！！
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Rizal pada tanggal 9 Mar 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Rizal H. Sultoni General Manager

10/10 Sangat Bagus

ERLYNE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommended
Royal Tulip Springhill resort is a wonderful place to stay for couples or family that want to stay away from the busy and noisy city center. The staff went far and beyond our expectations. They are always there and willing to accommodate our needs. We check in late at night and it went smoothly. We stayed at one of the delux rooms with a pool view and it was great. The rooms were clean, big and had all the necessities needed. Since breakfast were included, that too didn't disappoint. Great food choices and the kitchen staffs are wonderful. We highly recommend this resort and we will use them again next visit to Bali?
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Rizal pada tanggal 11 Mar 2019
Dear Erlyne, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your input is certainly valuable and well taken for our improvement. I will share your comments to my staff as we strive to deliver our best services, quality and facility. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Rizal H. Sultoni General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a well-run hotel. The staff are very friendly and courteous and in particular Yetti and Cok. The property is beautiful and the pool is well designed. The breakfast buffet is great with good varieties of food. We stayed for two non-consecutive nights and our impression for the second visit was even better than the first one.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Rizal pada tanggal 23 Feb 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality. Should you at the meantime require any other assistance, please feel free to let us know. We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future. Sincerely yours, Rizal H. Sultoni General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly and courteous staff. Beautiful views around the pool and restaurant.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Rizal pada tanggal 23 Feb 2019
Dear Valuated Customer, Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your input is certainly valuable and well taken for our improvement. I will share your comments to my staff as we strive to deliver our best services, quality and facility. Should you at the meantime require any other assistance, please feel free to let us know. Sincerely yours Rizal H. Sultoni General Manager