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Ulasan untuk The Sintesa Residence Jimbaran

4.5 out of 5
The Sintesa Residence Jimbaran
Jalan Kencana No 1, Jimbaran, Bali

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 3 dari 9 ulasan" "
Penilaian 8 - Bagus. 4 dari 9 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 9 ulasan" "
Penilaian 4 - Buruk. 2 dari 9 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 9 ulasan" "

7,8/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Irinne

Bepergian bersama keluarga
Value for money, family hotel in Jimbaran
Staff hotel sangat ramah dan membantu. Apartemen 3 kamarnya sangat luas dng kmr mandi dalam di setiap kamar. Dapur yg dilengkapi kulkas, kompor listrik, oven, microwave dan dispenser air. Berada di lingkungan yg tenang. Cocok utk keluarga dan rombongan yg tidak suka suasana ramai. Kekurangannya hotel ini terlihat kurang terawat, out of date, sayang sekali krn hotelnya cukup besar. Overall apartment butuh perbaikan dan pembaruan utk perlengkapan dan perabotannya. Peralatan dapurnya hanya ada panci tanpa tutup, tdk ada wajan atau pan utk menggoreng. Sodet dan sendok sayur juga tdk bisa dipakai. Roller blind kmr mandi perlu perbaikan. Kebersihan agak kurang, keseluruhan apartment terasa berdebu mkn krn lama tdk dihuni, dampak pandemi. Overall hotel ini value for money, saya dan keluarga cukup puas dng apartemen yg sangat luas utk kumpul keluarga.
Menginap 6 malam pada bulan Desember 2022

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just about ok. Not great
Wifi does not work. Service is oK. Mini bar is very poorly stocked - with the worst tea/ creamer/ sugar quality. Food is also very average. Staff is not very responsive. Wifi hardly worked.
Menginap 4 malam pada bulan Agustus 2018

4/10 Buruk

タロー, tokyo

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
ビーチからは離れていて気軽にぶらぶらはできない。 部屋は広いがソファの汚れが気になった。 朝食のコーヒーぬるい、トイレ２回詰まる、んー、 この価格帯では仕方ないのか？ なにか１つ挙げるとしたら、部屋の広さくらいか？
Menginap 4 malam pada bulan Juli 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Lovely service from lovely people. Room was comfortable.
Menginap 7 malam pada bulan April 2018
Tanggapan dari Management pada tanggal 25 Apr 2018
Dear Valued Guest, Warmest greeting from The Sintesa Residence Thank you or sharing your experience of stay with us we delight to share with our team that you enjoy your stay with us.. we glad to welcoming you back our property in the near future. Thank you & Kind Regards, Sintesa Residence

8/10 Bagus

Mohamad Hadi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
FamilyMoon
Hotel staff was slow at response at first but during the stay, everyone was friendly and nice. The apartment we had was enormous and spacious as if like its at home. Breakfast choices is limited and standard. Could have expected more varieties.
Tanggapan dari The Sintesa Residence pada tanggal 5 Apr 2018
Dear Mr Mohamad Hadi, Thank you so much for taking the time to share your recent experience with us and I am so pleased to read your sincere feedback after staying at The Sintesa Residence. It is a true pleasure to know that you enjoyed your stay. We highly appreciate your positive feedback regarding our hotel facilities also services and i will relayed your compliment to all staffs. Please accept our sincere apologies and our commitment to using your feedback to enhance the experience for all of our guests. we will relayed your constructive feedback to department concern for improving our services and quality once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you and your family back again at the resort for another memorable and relaxing experience. Kind Regards, Management

8/10 Bagus

Claude, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and pleasant
Great and relaxing family time (4 nights) in this comfortable hotel in a nice appartment with 3 bedrooms. Very smiling and service oriented staff, qualitative service, nice and large swimming pool, excellent breakfast from 6:30 à 11:00am, comfortable and clean rooms, testy food, quiet and green environment, not far from the airport (30mn out of rush hours) which is an advantage given the high traffic jam on the island. Not located in downtown or near by the beach - it takes about 6-8 mn - but the hotel provides an efficient free shuttle service every hour (7-8 seats) with a flexible and accommodating driver. To note: a little number of clients during our stay (given cancellations du to the volcano status) net no rush and heavy traffic during the breakfast and around the swimming pool. However, the hotel is huge with plenty of rooms. During the high seasons, it's probably more busy, more noisy. Overall I recommend this hotel, very good value for money.
Menginap 4 malam pada bulan Desember 2017
Tanggapan dari Zuhry Guest Service Manager pada tanggal 17 Jan 2018
Dear Mr/s Claude, Warmest Greetings from The Sintesa Jimbaran, Thank you so much for taking the time to share your recent experience with us and I am so pleased to read your sincere feedback after staying at The Sintesa Residence. It is a true pleasure to know that you enjoyed everything during your stay. We highly appreciate your positive feedback regarding our hotel facilities also services and i will relayed your compliment to all staffs. we do apologize for some inconvenience during your stay if any. once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you and your family back again at the resort for another memorable and relaxing experience. Kind Regards, Zuhry, Guest Service Manager

10/10 Sangat Bagus

Makoto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
いいホテルですが中国人で満杯です
新しくきれいなホテルです。スイートルームだったので一般とは別棟でとても静かでした。 通常の部屋は中国人団体がたくさんいて騒がしく日本人には向きません。
Menginap 1 malam pada bulan November 2017
Tanggapan dari Zuhry Guest Service Manager pada tanggal 29 Mei 2018
Dear Mr/Mrs Makoto, Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Residence Bali. I am honored to read your positive comment. I am disturbed to hear that you were disappointed by your experience because to many Chinese Guest. However, our guests' satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. I am committed to ensuring that we address and resolve each point you have made. Please accept our sincere apologies and our commitment to using your feedback to enhance the experience for all of our guests. We will relay your feedback to department concerned for improving our guest Satisfaction. At 'The Sintesa' Residence, we are striving to provide the excellent service and experience to our guest. Your valuable feed back is really important to me and my team. We are looking forward to welcoming you back on your next visit to Bali.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2017
Dear Valued Guest, Thank you for taking your time to share your experience pertaining to your recent stay at our hotel. We're honored to learn that you had a wonderful and pleasant stay with us. At 'The Sintesa' Jimbaran we strive to provide the excellent service to our guest. we hope that your positive feedback can encourage us to continuously deliver the excellent service to our guest. We will relay your compliment to the staff of 'The Sintesa' Jimbaran. Once again thank you for having chosen 'The Sintesa' Jimbaran, and we're looking forward to welcoming you back on your next return to Bali. Kind Regards, Zuhry Guest Service Manager

10/10 Sangat Bagus

Vishnu, Jimbaran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great ppace to stay
Cool stay thank you so much guys
Menginap 28 malam pada bulan April 2017