The Mercure Johannesburg Randburg Hotel combines convenience and comfort in Randburg. Travelers enjoy the on-site shopping mall and garden setting, start their day with breakfast at the restaurant, and unwind at the bar. WiFi and a business center keep everyone connected.
Check-in start time: 2 PM; check-in end time: 12:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 150.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately ZAR 180 per person
Airport shuttle fee: ZAR 550 per room (one-way)
Airport shuttle fee per child: ZAR 100 (one-way), (from 12 to 18 years old)
Rollaway bed fee: ZAR 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Frequently asked questions
Is Mercure Johannesburg Randburg Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Johannesburg Randburg Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Johannesburg Randburg Hotel on 4 Jun 2026 start from Rp822.676, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Johannesburg Randburg Hotel?
Self-parking is free at this property.
What time is check-in at Mercure Johannesburg Randburg Hotel?
Check-in start time: 2 PM; check-in end time: 12:30 AM. After-hours check-in is not available.
What time is check-out at Mercure Johannesburg Randburg Hotel?
Checkout is at 11 AM.
Does Mercure Johannesburg Randburg Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 550 per room applies.
Where is Mercure Johannesburg Randburg Hotel located?
Located in Randburg, this hotel is within 3 miles (5 km) of Randpark Golf Club, Mediclinic Sandton and Cresta Shopping Centre. Johannesburg Eye Hospital and Hyde Park Corner are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I really enjoyed my stay at the hotel. Easy to find and only 30 mins drive from OR Tambo airport. Check-in and out was quick and easy with very welcoming front desk staff. The room was very comfortable, a good size and spotlessly clean. Tea and coffee making facilities were also in the room as well as a refrigerator which was put to use. The bed was very comfortable enabling a good night's sleep after a very long flight. The room was quiet with minimal noise heard from outside or the corridor/other rooms. Internet connection was excellent. As with many properties in SA there was gate security. Definitely my 1st choice for accommodation when staying in the area again.
Verified traveller
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Fareed
13 Aug 2025
Liked: Cleanliness, amenities
Everything and everyone was excellent, service and staff were great 👍,..well done to Mercure,.. Excellent location, mall just across the road, with many interesting stores.
matriculates dance when we arrived. nobody helped with luggage... noice.... the floors to the rooms was dirty and 4am knock on the door ,,, nobody there. terrible stay... will never go back or refer anyone to this establishment .. paid for breakfast .. early anything left when we arrived for breakfast , then bacon is not chewable (both mornings) like eating biltong, fruit on Saturday morning was yeasty... definitely not fresh .. very very very disappointing in hotels.com to have this on your list ,
MARY
Stayed 2 nights in Nov 2025
Verified
6/10 Okay
Clover
8 Mar 2024
Disliked: Amenities
THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY
The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again
como joanesburgo tudo é muito longe , acho que vale a pena, quartos limpos, cama boa, ao lado de um mercado, estacionamento disponível sem custo adicional. Otimo custo beneficio uma vez que os hoteis em sandton sao bem mais caros e em 15 min de carro voce está lá.
The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest.
Still a few round pin 3 pin plug sockets!!!
Verified traveller
Stayed 2 nights in Aug 2019
Verified
6/10 Okay
Carlos
3 Jun 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Um Mercure abaixo do standard habitual
O standard de Mercure nesta unidade necessita de algumas obras visando melhorias - o hotel começa a envelhecer. O quarto foi o menor dos vários Mercure que já utilizei pelo mundo fora. O lugar é conveniente, de fácil acesso e cerca de um pequeno centro comercial onde podemos ir a pé. A internet Wi-Fi tem boa qualidade e de fácil acesso.
Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.
Verified traveller
Stayed 1 night in May 2019
Verified
6/10 Okay
Verified traveller
6 May 2019
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.