Air mancur
Cek ketersediaan

Ulasan untuk Palazzo Hotel

5 out of 5
Palazzo Hotel
Montecasino Boulevard, Fourways, Sandton, Gauteng

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 270 dari 365 ulasan" "
Penilaian 8 - Bagus. 60 dari 365 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 365 ulasan" "
Penilaian 4 - Buruk. 7 dari 365 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 365 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Edward

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Kashyap

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nestled in the heart of Johannesburg, Hotel Palazzo offers a luxurious retreat for travelers seeking elegance and comfort. The hotel’s grand facade and opulent interiors exude sophistication, setting the stage for an unforgettable stay. MonteCasino is right by the door step with an entrance facing it. There’s an option of pickup and drop from to casino as well Spa facilities are really great and affordable
Menginap 1 malam pada bulan April 2024
Tanggapan dari Paul Muswede pada tanggal 7 Apr 2024
Dear Kashyap, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

farai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Paul Muswede pada tanggal 11 Mar 2024
Dear Farai,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. We have updated your profile to ensure that you are allocated room that is quiet. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Dominic

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Paul Muswede pada tanggal 9 Mar 2024
Dear Dominic, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Meera Pravin, NAIROBI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing area
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Paul Muswede pada tanggal 9 Mar 2024
Dear Meera Pravin, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

thomas, kohler

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value for the money
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Paul Muswede pada tanggal 4 Mar 2024
Dear Thomas, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Melanie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Beautiful property but could use a little upkeep in the rooms
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Elliot pada tanggal 14 Feb 2024
Good Day Melanie,Thank you for taking your valuable time to review our hotel. We have noted your comments fully.We look forward to welcoming you back again.Have a great day further,Regards,Elliot

10/10 Sangat Bagus

Richard

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 22 Mar 2024
Dear Richard, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manage

4/10 Buruk

Michelle

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 31 Jan 2024
Dear Michelle, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

10/10 Sangat Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 29 Jan 2024
Dear David, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

8/10 Bagus

Felicia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a very beautiful property and an oasis in the city.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 29 Jan 2024
Dear Felicia, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 29 Jan 2024
Dear Victoria, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Charin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 29 Jan 2024
Dear Charin, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Steve

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 20 Jan 2024
Dear Steve, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

Eugen

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Eugen,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Rodrigo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Rodrigo, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Francisco

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Francisco, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

6/10 Cukup Baik

NICK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Love the place but …
Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Nick, Please accept our sincere apologies for the inconvenience you experienced with regards to the maintenance issues experienced during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

8/10 Bagus

Carlo

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Carlo, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

Victoria

Bepergian bersama keluarga dan anak
The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Victoria, Thank you for taking the time to complete a review on the Palazzo Hotel. Your comments are greatly appreciated and we are delighted that the team were able to meet your requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues as it proves to be highly motivational. Your feedback is vital to our success and all feedback in used constructively to improve our product and services. I would love to hear what we could have improved on to exceed your expectations.Kind Regards,Paul,Rooms Division Manager

10/10 Sangat Bagus

ANTHEA

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Anthea, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Robert, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Stefano

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 31 Jan 2024
Dear Stefano, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Good day, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Nokuhle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Nokuhle,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

ANDRE

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Andre,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
this was a real spoil for my husband's birthday - the service and friendliness of all the staff was top notch.... thank you for making our stay so special
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Karen, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

6/10 Cukup Baik

Yolandi

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Yolandi, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on.Guest feedback for a vital role to the success of any business and yours is valuable.I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Robert

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 18 Des 2023
Dear Robert,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

6/10 Cukup Baik

Anné

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No smoking
The only complaint is that the hallway smell of smoke all the way to our non smoking room
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Paul Muswede pada tanggal 18 Des 2023
Dear Anne,Please accept our sincere apologies for the inconvenience you experienced with regards to the hallway that smelled of smoke during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

10/10 Sangat Bagus

Wandisile

Menginap 1 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 18 Des 2023
Dear Wandisile,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Neill

Menginap 3 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 16 Jan 2024
Dear Neill,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 19 Nov 2023
Dear Steven,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

Clive

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 19 Nov 2023
Dear Clive,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Brook, Springfield

Menginap 3 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 18 Des 2023
Dear Brook,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Dawn

Disukai: Staf & layanan, kondisi & fasilitas properti
As a first time visitor, I wish could stay sooner. Absolutely amazing experience
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 14 Nov 2023
Dear Dawn,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

Wolfgang

Menginap 1 malam pada bulan November 2023
Tanggapan dari Paul Muswede pada tanggal 6 Nov 2023
Dear Wolfgang, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 6 Nov 2023
Dear Peter, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Sangat Bagus

Nhlakanipho

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 31 Okt 2023
Dear Nhlakanipho,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Jon

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 31 Okt 2023
Dear Jon, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues.Kind Regards,Paul,Rooms Division Manager

6/10 Cukup Baik

Craig

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 31 Okt 2023
Dear Craig, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues. Kind regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Manon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 31 Okt 2023
Dear Manon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Kersten

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 18 Okt 2023
Dear Kersten,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

Karl

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 17 Okt 2023
Dear Karl,Thank you for choosing to stay at the Palazzo Montecasino, we value your patronage. Your opinion as our Guest is very important and we do appreciate your effort to complete our review and provide us with Feedback. Please accept our sincere apologies for the inconvenience you experienced with regards to the quality of food and service that was not up to standard during your stay. This is definitely not our usual exceptional standard, and this matter has been addressed with our Food and Beverage Manager in order to address your concern. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

10/10 Sangat Bagus

Anna

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 16 Okt 2023
Dear Anna, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

patricio Rene

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 16 Okt 2023
Dear Patricio, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

patricio Rene

Menginap 3 malam pada bulan September 2023
Tanggapan dari Paul Muswede pada tanggal 16 Okt 2023
Dear Patricio,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 Bagus

E

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul Muswede pada tanggal 16 Okt 2023
Good day,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Sangat Bagus

Eddie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was top notch. Staff was very helpful and friendly. The location within the overall Montecasino property area provides pretty gardens, the Bird Gardens, Casino, restaurants and shops. The property was beautiful and felt safe. Perfect location for a short stay in Johannesburg area.
Tanggapan dari Paul Muswede pada tanggal 3 Okt 2023
Dear Eddie, Thank you for taking the time to complete a review on the Palazzo Hotel. Your comments are greatly appreciated and we are delighted that the team were able to meet your requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues as it proves to be highly motivational. Your feedback is vital to our success and all feedback in used constructively to improve our product and services. I would love to hear what we could have improved on to exceed your expectations.We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

10/10 Sangat Bagus

Menachem

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Paul Muswede pada tanggal 29 Sep 2023
Dear Menachem,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards,