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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Property class: 4

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Located close to Melrose Arch Shopping Centre and James and Ethel Grey Park, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is Rp2.102.116
Rp2.441.607 total
includes taxes & fees
11 Sept - 12 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Guest Room,1 King Bed ,Non-smoking

A modern hotel room with a large bed, a glass table, a white armchair, and a TV on the wall.

Guest Room,1 King Bed ,Non-smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a chair, a TV, and a large window offering a view of a brick building.

Junior Suite, 1 King Bed

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A modern hotel room with two beds, a glass desk, and a large mirror.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a white armchair, a TV, and a view of buildings through a large window.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Birnam neighbourhood, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is connected to a shopping centre. The Wanderers Golf Club and Killarney Golf Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Melrose Arch Shopping Centre and Sandton City Mall. Looking to enjoy an event or a match while in town? See what's going on at Wanderers Stadium. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours. Visit our Johannesburg travel guide
Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • The Hard Rock Cafe entrance with a large arched window and a neon sign.
    Sandton City Mall
    8 min drive - 6.3 km
  • Melrose Arch Shopping Centre
    2 min walk - 0.2 km
  • James and Ethel Grey Park
    8 min walk - 0.7 km
  • Wanderers Stadium
    17 min walk - 1.5 km
  • The Wanderers Golf Club
    4 min drive - 1.9 km

Getting around

  • Rosebank Station
    9 min drive
  • Johannesburg Sandton Station
    14 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    32 min drive

Restaurants

  • McDonald's
    4 min drive
  • Protea Hotel Fire & Ice
    1 min walk
  • Mr. George
    4 min walk
  • Father Coffee
    4 min drive
  • Seattle Coffee Company
    6 min drive

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

  • Upscale hotel near Melrose Arch Shopping Centre
  • Located close to James and Ethel Grey Park and Wanderers Stadium, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Full breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
    • Outdoor furniture, 5 meeting rooms and luggage storage
    • A porter/bellboy, a banquet hall and concierge services
  • Room features
  • All 197 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with premium channels
    • Highchairs, streaming fitness classes and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 6 kilometres
  • Covered parking on site (ZAR 50 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 for adults and ZAR 235 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free area shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference centre (2,214 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 August 2026 to 15 August 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately ZAR 235 for adults and from ZAR 235 for children
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Covered self-parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from August 1 2026 until August 15 2026 (completion date subject to change).

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

As of 25 Aug 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on 11 Sep 2026 start from Rp2.102.116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Self-parking is available for ZAR 50 per night.

What time is check-in at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Checkout is at 10:00 AM.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 760 per vehicle applies.

Where is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch located?

Located in Birnam, this hotel is within a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. Wanderers Stadium and The Wanderers Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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