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Ulasan untuk Holiday Inn Express & Suites Johor Bahru, an IHG Hotel

4 out of 5
Holiday Inn Express & Suites Johor Bahru, an IHG Hotel
Lot 512, Jalan Syed Mohd Mufti, Johor Bahru, Johor

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 80 dari 153 ulasan" "
Penilaian 8 - Bagus. 42 dari 153 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 153 ulasan" "
Penilaian 4 - Buruk. 6 dari 153 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 153 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Sebastian

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Breakfast options where very limited and the cleanliness of the restaurant was poor
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 29 Apr 2024
Hi Sebastian, we apologize for any inconvenience caused by the limited breakfast options and cleanliness issues in the restaurant. Your feedback is valuable, and we'll work on improving these areas to provide a better experience for our guests. Thank you for bringing this to our attention.

8/10 Bagus

Elsie

Bepergian bersama keluarga
Disukai: Kebersihan
Breakfast not good, room is clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 23 Apr 2024
Hi Elsie, thank you for sharing your feedback with us. We're glad to hear that you found the room clean during your stay. However, we apologize that the breakfast did not meet your expectations. We value your input and will use it to improve the quality and variety of our breakfast offerings for future guests. If there's anything else we can do to enhance your experience, please let us know. We hope to have the opportunity to welcome you back and provide a more satisfying breakfast experience in the future.

8/10 Bagus

Maria Jerylyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
more shuttle services
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 3 Apr 2024
Hi Maria Jerylyn, thank you for your feedback regarding our shuttle services. We appreciate your suggestion for having more shuttle services available. We will take this into consideration as we continue to improve our amenities and services for our guests. Your input is valuable to us, and we hope to provide you with an even better experience in the future. Thank you for choosing our hotel!

8/10 Bagus

Fun Kooi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Parking entrance to car park way out from main entrance of hotel. Bathroom hand shower not able to use. Only the rain shower on ceiling. Room not sound proof. Can hear next door guests talking.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 1 Apr 2024
Hi Fun Kooi, thank you for your feedback. We apologize for any inconvenience caused during your stay and appreciate your valuable input. Your satisfaction is important to us, and we will work to improve these areas for a better experience in the future.

10/10 Sangat Bagus

Anbualagan

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked a few times. Very clean hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 28 Mar 2024
Hi Anbualagan, thank you for choosing to stay with us multiple times and for your kind words about our hotel's cleanliness. We're pleased to hear that you found our hotel to be very clean during your visits. We strive to maintain high standards of cleanliness and guest satisfaction, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 Sangat Bagus

ELENITA C.

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 14 Apr 2024
Hi ELENITA, thank you for your perfect rating of 5 out of 5! We're thrilled to hear that you had such a positive experience during your stay at Holiday Inn Express & Suites Johor Bahru. Your satisfaction is our priority, and we look forward to providing you with another excellent experience on your next visit! If there's anything specific you'd like us to prepare for your next stay, please let us know. We appreciate your support and look forward to welcoming you back!

10/10 Sangat Bagus

shannon

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So far the experience is pleasant although my family had only a night stay here. We feel very relaxed and the room is neat and clean with pleasant smell which is the area we are always looking out when selecting a place to stay while on vacation
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 13 Mar 2024
Hi Shannon, we're delighted to hear you had a pleasant stay with us! Your comfort and satisfaction are our top priorities. We're glad you found the room clean and relaxing. Looking forward to welcoming you back for a longer stay in the future!

10/10 Sangat Bagus

Siu Tjing Tammy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Efficient layout, toiletries and slippers provided. Hot water kettle and 2 bottles watter, tea, hair dryer povided. A few decent hangars, safe. Bright, lights and sockets, even USB outlet but slow charging. Bring own hair conditioner.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 3 Mar 2024
Hi Siu Tjing Tammy, thank you for your positive review! We're delighted you appreciated our efficient layout, provided toiletries, slippers, and amenities such as the hot water kettle, water bottles, tea, hairdryer, and safe. We've noted your feedback about the charging speed and hair conditioner. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Noel

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 24 Mar 2024
Thank you for your excellent 5 out of 5 rating! We're delighted that you had a fantastic experience with us. We strive to provide top-notch service and look forward to having the opportunity to serve you again in the future.

10/10 Sangat Bagus

Edmund

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very polite and attentive The breakfast buffet was excellent! We had questions about the food and Yusri explained the story about these local foods and coffees. Standard breakfast fare is also available.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 7 Feb 2024
Hi Edmund, thank you for sharing your experience! We're delighted to hear that our staff was polite and attentive, and that you enjoyed our excellent breakfast buffet. It's wonderful that Yusri could provide insights into our local foods and coffees. We look forward to welcoming you back for more memorable moments!

10/10 Sangat Bagus

Swee Jan

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 24 Mar 2024
Thank you for your excellent 5 out of 5 rating! We're delighted that you had a fantastic experience with us. We strive to provide top-notch service and look forward to having the opportunity to serve you again in the future.

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay in JB
Very nice design of room. Love the cute sitting areas in lounge!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 29 Jan 2024
Hi Angela, thank you for your kind words! We're delighted you enjoyed the room design and cozy lounge areas. Hope to welcome you back soon!

10/10 Sangat Bagus

Jun Yin

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 29 Jan 2024
Hi Jun Yin, thank you for the perfect score! We're thrilled to have met your expectations. Looking forward to serving you again!

10/10 Sangat Bagus

Chinmay

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay with family. The suite was clean and will stay there again.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 26 Jan 2024
Hi Chinmay, thank you for your positive review! We're delighted to hear that you enjoyed your stay with your family and found the suite clean. We look forward to hosting you again in the future. If there's anything specific you liked or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback!

8/10 Bagus

SANTHARISEGAR

Near to government department and parking was available easy.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 24 Jan 2024
Hi SANTHARISEGAR, we're glad to hear that our proximity to the government department and the availability of easy parking met your expectations. Thank you for sharing your positive experience! We look forward to serving you again in the future.

8/10 Bagus

mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, comfy clean rooms
This is a good low cost option for JB, its a 8-10 minutes walk from the main shopping drag (Ah Fook) and therefore its fairly quiet in the evenings. The hotel does offer a free shuttle for those not wanting to walk (various times during the day). The breakfast is ok, very much a local breakfast but they do have a few Western options (cereals / toast / eggs etc). This is a budget hotel but for the price its a good option for a clean, safe stay.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 15 Jan 2024
Hi mark, thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel to be a good low-cost option in JB, appreciating its proximity to the main shopping area while enjoying a quieter atmosphere in the evenings. We're glad our free shuttle service and breakfast options met your expectations. Providing a clean and safe stay at an affordable price is our goal, and we're pleased to have succeeded in delivering that for you. We look forward to welcoming you back on your next visit.

10/10 Sangat Bagus

Yeow Lee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nazz, Hotel Team pada tanggal 15 Jan 2024
Hi Yeow Lee, thank you for your perfect rating! We're thrilled to hear that you had a 10 out of 10 experience with us. Your satisfaction is our greatest reward. We look forward to the pleasure of hosting you again for another outstanding stay.

10/10 Sangat Bagus

Hiroaki

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 15 Jan 2024
Hi Hiroaki, thank you for your perfect rating! We're thrilled to hear that you had a 10 out of 10 experience with us. Your satisfaction is our greatest reward. We look forward to the pleasure of hosting you again for another outstanding stay.

8/10 Bagus

Andy

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 30 Des 2023
Hi Andy, thank you for your positive rating! We're glad you had a good experience, and we appreciate your feedback. If there's anything specific you feel would enhance your experience and bring it closer to a perfect 10, please feel free to share. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything is good except the location. Not within walking distance from amenities.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 30 Des 2023
Thank you for your feedback. We're pleased to hear that you had a positive experience overall. We understand that the location may be inconvenient for walking to amenities. We appreciate your input, and it helps us identify areas for improvement. If there's anything else you'd like to share or if there's a specific aspect you feel we can address to enhance your experience, please let us know. We hope to have the opportunity to welcome you back in the future.

10/10 Sangat Bagus

Beng Koan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 31 Des 2023
Hi Beng Koan, thank you for your fantastic review and perfect score of 10 out of 10! We're thrilled that you had a great experience. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them. Looking forward to welcoming you back!

6/10 Cukup Baik

koh

Bepergian bersama keluarga
Boxing Day
friendly staffs and accommodating. the carpet have a damp smell and toilet drainage have a sewerage back flow smell. acceptable for a night stay for a family.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 29 Des 2023
Hi koh, thank you for sharing your feedback about your stay. We're glad to hear that the staff were friendly and accommodating, but we apologize for the inconveniences you faced with the damp smell in the carpet and the sewerage backflow smell in the toilet. Your comments are important, and we'll address these issues to ensure a more pleasant experience for future guests. We appreciate your understanding and hope that, overall, you had a satisfactory night stay for your family. If there's anything specific you think we could improve upon, please let us know. We value your input.

10/10 Sangat Bagus

XIUSHI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 24 Des 2023
Hi XIUSHI, thank you for the perfect score! We're delighted to have met your expectations. If there's anything specific you loved or any feedback you'd like to share, feel free to let us know. We appreciate your support and look forward to serving you again.

10/10 Sangat Bagus

Pei Fang

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Value for money. The only negative would be that we saw hair at the basin upon checking into the room. The hotel is kind of isolated, not anywhere tourists will go. But we managed to walk to the hotel from JB city square mall in 20mins. Slopes up and quiet roads. Not too bright. Please take grab to reach this hotel for convenience.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 24 Des 2023
Hi Pei Fang, thank you for choosing us. We're glad you found value for money. Apologies for any inconvenience with cleanliness. Regarding location, we appreciate your feedback and recommend Grab for convenience. We hope to welcome you back for an improved experience.

8/10 Bagus

MARYLINETTE

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 24 Des 2023
Hi MARYLINETTE, thank you for your feedback and rating! We appreciate your input. If there are specific areas you'd like us to improve or any comments you'd like to share, please feel free to let us know. We look forward to the opportunity to enhance your experience in the future.

10/10 Sangat Bagus

WEN YUAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing much to complain as the hotel meet above my expectation. Except; 1) False alarm fire 2) Can hear the water pipe flowing above ceiling. Room 524. 3) Inconvenient parking area.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 22 Des 2023
Hi WEN YUAN, thank you for your positive overall feedback! We appreciate your understanding regarding the false fire alarm and noise in Room 524. We'll address these issues promptly. Apologies for any inconvenience with the parking. We're grateful for your stay and hope to welcome you back for an improved experience in the future. Safe travels!

8/10 Bagus

Jens

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bland but comfortable room. Breakfast was worth skipping.
Tanggapan dari Nazz, Hotel Team pada tanggal 7 Feb 2024
Hi Jens, thank you for your feedback! We appreciate your input and will strive to improve. We're glad you found the room comfortable and hope to welcome you back for a better breakfast experience."

10/10 Sangat Bagus

Min Li Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and decent space in the rooms
Everything was great. Clean rooms, check in was smooth. Good location but just abit difficult to find the carpark entrance as the entrance is from the back of the building . The only thing we didn’t like was the food selection of the breakfast in the hotel. It was pretty limited for kids, the main course was spicy chicken and my son couldn’t take it . No other protein selection. There were no sausages / pancakes or waffles for the kids. Should also offer some yoghurt.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 21 Des 2023
Hi Min Li Karen, thank you for your positive feedback on our clean rooms, smooth check-in process, and good location. We appreciate your constructive feedback about the difficulty finding the carpark entrance and the limited breakfast selection, especially for kids. Your input is valuable, and we'll take it into consideration for improvement. We hope to have the opportunity to welcome you back with an enhanced experience.

10/10 Sangat Bagus

Sok Ngo Linda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fuss free and quick check in. Nice and clean basic room, suitable for family or group of 4. Nothing arounf the hotel but inexpensive and easy to grab around.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 21 Des 2023
Hi Sok Ngo Linda, thank you for sharing your positive experience! We're pleased to hear that you had a fuss-free and quick check-in, and that our clean and basic rooms were suitable for your family or group of four. While there may not be much around the hotel, we're glad you found convenient and inexpensive options nearby. We hope to welcome you back for another enjoyable stay.

8/10 Bagus

Rong Shun Billy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 18 Des 2023
Hi Rong Shun Billy, thank you for your thoughtful review and for rating us 8 out of 10! We're delighted to know you had a positive experience. If there's anything specific you think we can improve to earn that perfect 10, please feel free to share. Your feedback is valuable to us.

10/10 Sangat Bagus

Lay Wee Amy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 18 Des 2023
Hi Lay Wee Amy, thank you for the fantastic 5 out of 5 rating! We're thrilled to hear you had an excellent experience. If there's anything we can do to make your next visit even better, please let us know. We appreciate your support!

10/10 Sangat Bagus

Marylinette

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 18 Des 2023
Hi Marylinette, Wow! Thank you for the perfect 10 out of 10 rating! We're overjoyed to hear about your exceptional experience. Your support means the world to us. If there's anything specific you loved or any suggestions you have, feel free to share. We can't wait to welcome you back!

10/10 Sangat Bagus

Joo Peng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very well kept and clean room, good breakfast, carpark value for money
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 18 Des 2023
Hi Joo Peng, thank you for your glowing review! We're delighted to hear you enjoyed our well-kept and clean rooms, the good breakfast, and found our car park to be great value for money. Your perfect 5 out of 5 score means a lot to us. We look forward to welcoming you back on your next visit!

10/10 Sangat Bagus

Gerard

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 13 Des 2023
Hi Gerard, thank you for the fantastic rating! We're thrilled to have earned a perfect 5 out of 5 from you. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more. We hope to welcome you back for another outstanding experience.

10/10 Sangat Bagus

Lee Geck Hoon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Other than being a little out of the way, everything's good, ie cleanliness and service. The hotel provides shuttle service to/fro Causeway Point though and we had no problem to grab a car. Will return next time.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 8 Des 2023
Hi Lee Geck Hoon, thank you for taking the time to share your positive feedback! We're delighted to hear that you had a good experience with cleanliness and service at our hotel. We're glad the shuttle service to Causeway Point was convenient for you. We look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or suggest for an even better experience, please feel free to let us know. Safe travels until we have the pleasure of hosting you again!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok for the price paid
Well it’s worth for the price I paid I can’t complain as my budget is as is. Comfortable stay, clean rooms Hope they will upkeep the tidiness of this place when we return next time
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 7 Des 2023
Thank you for choosing our hotel and for sharing your feedback. We're glad to hear that you found the stay comfortable and the rooms clean, especially considering the budget. We appreciate your understanding and your hope for the continued tidiness of the place. Rest assured, we are committed to maintaining high standards, and we look forward to welcoming you back for another positive experience in the future. If you have any specific suggestions or preferences, feel free to share, as we always aim to improve and meet our guests' expectations.

10/10 Sangat Bagus

gurmeet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Nazz, hotel team pada tanggal 7 Des 2023
Hi gurmeet, thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved or if you have any suggestions for further improvement, we'd love to hear it. We look forward to welcoming you back for another excellent stay in the future!

6/10 Cukup Baik

Sukamal

Disukai: Staf & layanan
The property location is not that convenient. Breakfast was so so … but room was clean , bed comfortable.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 4 Des 2023
Hi Sukamal, Thank you for sharing your feedback. We appreciate your honesty. We're glad to hear that you found our rooms clean and the beds comfortable. We'll take your comments about the property location and breakfast into consideration for potential improvements. If there's anything else you'd like to share or if you have specific suggestions, feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future. Safe travels!

6/10 Cukup Baik

Sally

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
weird smell in the room and breakfast spread is extremely limited. hot water comes and goes, linen is not clean. good thing is that staffs are friendly and helpful, and that shuttle service to city square is provided.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Nazz, Hotel team pada tanggal 4 Des 2023
Hi Sally, thank you for your feedback. We apologize for the room issues and limited breakfast. We appreciate your positive comments about our friendly staff and the shuttle service. Your concerns will be addressed for future improvements. We hope to welcome you back for a better experience.

6/10 Cukup Baik

Tove

Traveler bisnis
Menginap 5 malam pada bulan November 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 18 Nov 2023
Hi Tove, we appreciate your feedback and the 6 out of 10 star rating. Your insights are valuable, and we're committed to making improvements based on your experience. If there are specific areas you think we can enhance to earn a higher rating next time, please let us know. Thank you for choosing us, and we look forward to the opportunity to exceed your expectations in the future. Safe travels!

4/10 Buruk

Teo Guan

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Team pada tanggal 11 Nov 2023
Hi Teo Guan, we appreciate your feedback, and we're sorry to hear that your experience fell short of expectations. Your input is valuable to us, and we'll work diligently to address any issues. If you choose to give us another chance, we're committed to making your next stay more enjoyable. Thank you for bringing this to our attention.

10/10 Sangat Bagus

Toe Mee

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good for short stays with dove shampoo, body wash & handwash provided. But the toilet abit small. And, the hand shower cannot adjust, default was rain shower. I stayed in room 805.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 8 Nov 2023
Hi Toe Mee, thank you for your feedback and for choosing to stay with us in Room 805. We're pleased to hear that you found our amenities, like the Dove shampoo, body wash, and handwash, convenient for short stays. We'll take note of your comment about the toilet size and the hand shower for future improvements. We hope to welcome you back and make your next stay even more comfortable!

10/10 Sangat Bagus

Anbualagan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and quiet.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 5 Nov 2023
Hi Anbualagan, thank you for your positive feedback! We're delighted to hear that you found our place very clean and quiet. Your comfort is important to us, and we hope to host you again soon!

6/10 Cukup Baik

Nurelly Afrina

Bepergian bersama keluarga dan anak
Space room is average
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 5 Nov 2023
Hi Nurelly Afrina, we appreciate your feedback. We're always looking for ways to improve, and we'll take your comments into consideration to enhance the room experience. Thank you for staying with us.

10/10 Sangat Bagus

Takafumi

Menginap 1 malam pada bulan November 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 5 Nov 2023
Hi Takafumi, wow, thank you for the perfect score! We truly appreciate your glowing rating and hope to continue providing you with exceptional experiences in the future.

8/10 Bagus

Meng Kong, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is in a quiet neighborhood. Room is clean and spacious except both toilet don't have proper area to hang clothes and towels while shower
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Nazz, Hotel Team pada tanggal 31 Okt 2023
Hi Meng Kong, we're glad you enjoyed our quiet neighborhood and spacious rooms! We'll work on adding more hanging space in the toilets for your convenience. Thank you for your feedback

6/10 Cukup Baik

HIROMI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
朝食は種類が少なく、冷めた料理が多く、そのせいかその場で作ってもらえるオムレツに列が出来ていました。。 ホテルの周りには水やジュースを販売する小売店以外何もありません。 駅からはGRABの配車タクシーで7RMでした。
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Team pada tanggal 21 Sep 2023
Hi Hiromi, thank you for your feedback! We appreciate your input regarding the breakfast variety and temperature of dishes. We'll work on improving these aspects. We're glad you found our omelet station convenient. As for the location, we're continuously exploring options to enhance the surrounding area for our guests' convenience. We hope to welcome you back soon for an improved experience.

10/10 Sangat Bagus

ZHI YAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
10 to 15 mins walk to / from City Square (downhill to / uphill from City Square). Skip the malls and walk around Jalan Trus which you'll pass on the way to City Square, lots of great dining options there! Located in a quiet area surrounded by offices, school and woods, so sleep unaffected by surrounding noise is almost guaranteed (not considering your partner's snoring). Room is clean and comes with adequate amenities. Staff is great, parking is convenient in hotel's own carpark. Hotel lobby is spacious and has work stations! What I really love is the 24hrs gym and hearty, tasty breakfast - a treat at this affordable room rate!
Tanggapan dari Hotel Team pada tanggal 19 Sep 2023
Hi ZHI YAN, thank you for your wonderful review! We're thrilled you enjoyed your stay and appreciated our convenient location, quiet surroundings, clean rooms, great staff, and the amenities we offer, including the 24-hour gym and tasty breakfast. We look forward to hosting you again soon!

8/10 Bagus

Khew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff & service is awesome. Hotel is pretty clean. Totally no cigarette smoke stench which is a major plus for my family with sensitive noses. Sheets are also clean. Buffet breakfast was mediocre though. A couple of electrical wall sockets were not working in our suite. But overall an excellent stay. There is complimentary shuttle service plying from Hotel to Komtar / Holiday Inn at Komtar. But only at certain timing which one needs to arrange with hotel.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Team pada tanggal 11 Sep 2023
Hi Khew, thank you for sharing your experience with us! We're thrilled to hear you enjoyed our awesome staff, clean environment, and smoke-free atmosphere, especially for your family with sensitive noses. We appreciate your feedback about the breakfast and the electrical sockets; we'll use it to make improvements. Overall, we're delighted you had an excellent stay! We hope to welcome you back soon.

8/10 Bagus

Shu Xin

Bepergian bersama keluarga
Disukai: Kebersihan
The hotel is clean and safe. Building is quite well maintained except for their gym machine which is either not working or too noisy
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Team pada tanggal 8 Sep 2023
Hi Shu Xin, thank you for your feedback! We're pleased to hear that you found our hotel clean and safe. We apologize for the inconvenience you experienced with our gym machines. We will certainly address this issue to ensure our guests have a better fitness experience. Your input is valuable to us, and we appreciate your understanding. We look forward to welcoming you back for an even more enjoyable stay in the future.