Eksterior

Ulasan untuk The Marion Hotel

3 out of 5
The Marion Hotel
90A-B & 92A-B, Jalan Serampang, Taman Pelangi, Johor Bahru, Johor

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 23 dari 81 ulasan" "
Penilaian 8 - Bagus. 45 dari 81 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 81 ulasan" "
Penilaian 4 - Buruk. 4 dari 81 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 81 ulasan" "

8,0/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

4,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Peng Ping

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mouldy condition
The rooms without windows have serious mould issues, and the hotel management doesn't seem to care about it. When you checked in, you can the rooms' doors are hold opened with chair for air ventilation. We have to request to change the room cos the condition of the rooms' really not livable. Overall, its a hotel that looks good from outside, but uncomfortable from inside. Won't go back again.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Don

Bepergian dalam rombongan
Disukai: Staf & layanan
Average but budget stay
Location amenities not so bad but i book 3 room queen and end up only got 2 queen and 1 room is 2 single bed . Reason from staff said hotel.com only show reservation 1 booking . No mini fridge.
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Calista

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were really friendly and helpful when we ask about directions and places to go to .
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari TY pada tanggal 28 Feb 2020
Thank you Ms. Calista fo your kind and positive review. Hope to see you soon in near future.

2/10 Sangat Buruk

Tina

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The light at the corridor even most of the lobby lights are off And the staff saying coz boss wan to save electric.Not worth to money and picture is just really for referenc only.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari TY pada tanggal 25 Nov 2019
Thank you for your rting and hope to see you in near future.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari TY pada tanggal 1 Nov 2019
Thank you for your support/review and see you in near future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari TY pada tanggal 23 Okt 2019
Thank you for choosing us. Hope to see you in near future.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019
Tanggapan dari TY pada tanggal 4 Okt 2019
Thank you for your kind rating on our hotel. Hope to see you again in near future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Fuss free, but it has a very musty smell. Bed for a night in jb. Nothing else
Menginap 1 malam pada bulan September 2019
Tanggapan dari TY pada tanggal 11 Sep 2019
Thank you for your review. Hope to see you in near future. We are trying to solve the problem, hope that your next visit can meet your expectation. Thank you.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari TY pada tanggal 27 Agu 2019
Thank you for your positie feedback, hope to see you in near future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worth the price, location wise near to city center
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari TY pada tanggal 12 Agu 2019
Thank you so much for your positive feedback. Hope to see you again and serve you better in near future.

10/10 Sangat Bagus

Azraei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari TY pada tanggal 9 Agu 2019
Thank you for your positive feedback. We will continue to serve all our guest better. See you in near future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Previous stays were better
Had a huge delay at check in as staff insisted there was no booking and asks us to call hotels.com by ourselves. Finally checked in and feel the sheets were not very clean. Room was alright. But I feel the standards are dropping as compared to my future stays!
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari TY pada tanggal 7 Agu 2019
Dear guest, thank you for your valuable feedback. regards to the booking issue, we will figure out what is the problem. We will monitor it closely to serve you better to all our guest in the future. Secondly, for your information, all our room amenities will be change and replace with the clean one once our guests checked out, house keeping QC work is supervision by our management team. Hope to see you again in near future, and thank you again for choosing us.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari TY pada tanggal 7 Agu 2019
Thank you for you positive feedback. Hope to see you in near future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari TY pada tanggal 1 Agu 2019
Thank you for your positive feedback. Hope to you see in near future.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019
Tanggapan dari TY pada tanggal 6 Jul 2019
Thank you for the positive feedback. Hope to see you in near future.

8/10 Bagus

Gerry mishael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari TY pada tanggal 2 Jul 2019
Thank you for your rating. Hope to see you in near future.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Located along shophouses with massage shops and cafes that opens till late. Check in is fast and easy. But the room was disappointing as the toilet was not cleaned properly. Clumps of hair on room floor. Floor mat was abit dirty. Toilet bowl wasn’t flushed, with used cigarette butt and yellow substance all round the toilet bowl and sink. We were grossed out but since staying for one night only, we didn’t make a fuss and just cleaned up the toilet ourselves.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari TY pada tanggal 17 Jun 2019
Hello, thank you for your precious feedback to us. Hope you enjoyed your stay with us. We will pass the message to the house keeping team, will check this issue and provide better service to all our customer. Hope to see you in near future.

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019
Tanggapan dari TY pada tanggal 14 Jun 2019
Hello dear customer, do let us know the issues that you facing so that we can improve our services and room quality and serve you better in the future. Thank you so much and hope to see you in near future.

8/10 Bagus

Tan

Disukai: Staf & layanan
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari TY pada tanggal 10 Jun 2019
Thank you. Hope to see you in the near future!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very clean and cosy. Quite reasonable for a 3-star accommodation. Don't expect more than a comfy room.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari TY pada tanggal 21 Mei 2019
Thank you for your positive feedback. We will continue to serve you better and provide more services in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A regular of marion
Affordable hotel with 4 comfortable pillows. (not all hotels provide good quality pillows, 4 SOMEMORE!!) I am a regular at Marion I personally likes Marion as compared to other hotels in Jb. For a chill night is more than worth. Not to worry if you drive, there is a guard pacik who'll look after your vehicle at night. Also, even if you doesn't drive you can grab right? What's more important than the hotel to be clean and comfy? Oh but a tip, not sure why lately Marion Hotel has quite a few mozzies. If you see 1 in your room so not hesitate to alarm the counter staff about it ya.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari TY pada tanggal 18 Mei 2019
Thank you for your positive feedback. We will continue to improve to serve our guests better in the future. Hope to see you in near future again.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, I have a wonderful experience during our stay in the hotel, it was so quiet, very neat, i love the shower there is a hot and cold. I sleep so well. Its very convenient to us cus its near to the mall.
Menginap 2 malam pada bulan April 2019
Tanggapan dari TY pada tanggal 7 Mei 2019
Thank you for choosing us, hope to see you again in near future.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019
Tanggapan dari TY pada tanggal 20 Apr 2019
Thank you and hope to see you in near future.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Close an eye
Need to improve on the air quality. Can smell cigarrette and some kind of mouldy smell
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari TY pada tanggal 4 Apr 2019
Appreciate with your feedback. Sorry for your bad experience, we will improve the air quality with air purifier. Hope to see you in near future. Thank you.

10/10 Sangat Bagus

Nam Khim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Basic clean hotel. Comfortable stay
Basic clean room if a bit small. The staff were friendly. Overall, comfortable stay and good value for money. One minus is that no kettle is provided. For hot water, you have to get it from the dispenser at the reception, which is a bit of a hassle. Location is not bad. There are a few nice cafes along the same stretch (Lavendar, Seven Oaks). Taman Sri Tebrau hawker center is just a short walk away. KSL mall is walkable (maybe 15-20 min), but on a hot sunny afternoon, it's better to catch a Grab ride -- cost me only RM5.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari TY pada tanggal 20 Mar 2019
Thank you for you feedback. We will improve our service. Hope to see you soon in near future. Once again, thank you for your support.

8/10 Bagus

Cheah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari TY pada tanggal 13 Mar 2019
Thank you for staying with us. Hope to see you in near future.

10/10 Sangat Bagus

Dix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for Money!
Amazing
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari TY pada tanggal 13 Mar 2019
Thank you for staying with us. Hope to see you in near future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Staffs was friendly there, service not too bad. The receptionist was help me grab the car. Thank u and appreciate it. But, if u are carry big & heavy luggage, then not a best choice to stay, because there has no lifts there>.<“
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari TY pada tanggal 13 Mar 2019
Hope you enjoyed your stay with us. Thank you for staying with us. Hope to see you in near future.

8/10 Bagus

sophie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari TY pada tanggal 13 Mar 2019
Thank you for staying with us. Hope to see you in near future.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Room was ok, soundproof was bad... can hear talking from other room and traffic on the road very clearly. And the fact that there was no free parking, we got a parking fine. And paying parking fine is a pain in jb...
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari TY pada tanggal 13 Mar 2019
Thank you for your valuable feedback, we are currently installing acoustic panel in our hotel. Hope to see you in our hotel again in the near future.

8/10 Bagus

STEVE

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Clean room with basic amenities. Convenient. Walking distance to Leisure Mall (10-15 mins) and Pelangi Plaza (15-20 mins). Many dining places around. Doorstep away from Seasons. However, there is no lift in the hotel. So guest with heavy luggages or walking disabilities do take note.
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

8/10 Bagus

Vincent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice budget hotel for a night stay, parking available outside with security patrolling the area
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

8/10 Bagus

Rei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel close to Friendscino and Techno Lok Lok
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

10/10 Sangat Bagus

Jacky

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

8/10 Bagus

ked

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good location.but room was abit too small and cramped.but overall it was quite a good place for a short stay.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari TY pada tanggal 16 Jan 2019
Thank you for choosing us. We are glad that you have a pleasant stay with us. Hope to see you in near future in our hotel again.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
For a simple stay is ok. The room I slept in is kind of itchy on the mattress n blanket. It is dirty with hair but they dun bother to change the sheets
Menginap 1 malam pada bulan November 2018
Tanggapan dari TY pada tanggal 3 Des 2018
Hello, our house keeping staff change all the bed sheet and towel once the guest checked out, if you stay for few days, just let our front desk know that you need house keeping and the house keeping team will set up and clean the room for you. Sorry for your inconvenience. Hope to see you again in near future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
リーズナブルで機能的なホテル
JBセントラルからタクシーで10分ほど、周囲には飲食店やマッサージ店も多く便利な場所にあります。3階建ての小さなホテルで入口はあまり目立ちませんが、大きい通りに面しています。部屋は豪華ではないですがシンプルで機能的、泊まるには十分で、その割にリーズナブルなのが良かったです。
Menginap 1 malam pada bulan November 2018
Tanggapan dari TY pada tanggal 24 Nov 2018
Appreciate with your feedback and review! Hope to see you in near future! Thank you (:

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Decent stay for the price
Room was decent for its price, bathroom is on the smaller side. When you shower the rest of the area gets wet. Basic toiletries are provided.
Menginap 1 malam pada bulan November 2018
Tanggapan dari TY pada tanggal 24 Nov 2018
Thank you for your feedback and review, we will serve you better in the future. Hope to see you again in near future.

8/10 Bagus

tomo, tokyo

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
食事とマッサージの店が多い地域にあり、セブンイレブンも2~3分のところにあるので便利です。 ただ、移動の際はタクシーがつかまりにくいので、フロントの方にいうとgrabで手配してくれますので助かりました。 部屋は普通のビジネスホテル並みだと思っていた方がいいと思いますが、スタッフはいつも笑顔で迎えてくれます
Menginap 1 malam pada bulan November 2018
Tanggapan dari TY pada tanggal 17 Nov 2018
Mr Tomokasu, thank you so much for choosing us. We hope to see you again in the future.

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to have 1 day stay-cation
Everything is good and pleasant stay. Walk-able distance to some famous restaurant, cafes and Giant supermarket.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari TY pada tanggal 31 Okt 2018
Hi James, thank you for supporting us. Looking forward to see you again in near future!

8/10 Bagus

Jensen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room and bed is clean
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari TY pada tanggal 31 Okt 2018
Hi Jensen, provide clean and comfortable room is one of our goal, hope you will support us again soon. Thank you.

8/10 Bagus

Wendy, Kuala Lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was surprised by how small my deluxe room was. But then again, I didn't pay a lot for the room, plus the staff is helpful so it was all good!
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari TY pada tanggal 31 Okt 2018
Ms. Wendy, do try our premier room with window. Room is much more bigger. See you soon again.

10/10 Sangat Bagus

Yong Heng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari TY pada tanggal 31 Okt 2018
Hope to see you again. Thank you.

10/10 Sangat Bagus

Yong Heng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari TY pada tanggal 31 Okt 2018
Thank you hope to see you in near future.

4/10 Buruk

Lothar, Melbourrne

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Very basic, beds are good, but this is all!
Staff are friendly and helpful, The famous Lavender Pastry shop just 100 metres away from hotel Which is very good. Also Restaurant Giannies and Sweetwater Restaurant just metres away , a blessing as there is nothing else to recommend.
Menginap 2 malam pada bulan September 2018
Tanggapan dari TY pada tanggal 10 Okt 2018
Hi Lothar, Thank you for your feedback. You may try out another types of room which has bigger space for your luggage. For the room that doesn't have hooks. We will fix the issue that you mentioned. Hope to see you in near future.