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Ulasan untuk Vertilex Hotel

3 out of 5
Vertilex Hotel
4 & 6, Jalan Harmonium 23/13, Taman Desa Tebrau, Johor Bahru, Johor

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 11 dari 73 ulasan" "
Penilaian 8 - Bagus. 40 dari 73 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 73 ulasan" "
Penilaian 4 - Buruk. 9 dari 73 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 73 ulasan" "

7,6/10

Kebersihan

7,8/10

Staf & layanan

6,2/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2021

8/10 Bagus

Zainal

Menginap 1 malam pada bulan Januari 2021

8/10 Bagus

Baskaran

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2020

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

Chew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

Lisnawati

Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Teo

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Choong

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

we were given room on 3rd floor and the door couldn't be opened because the card sensor on the door not functioning so we have to wait for more than 5 mins
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Noriani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
GREAT STAY
Great location. within walking distance to AEON, IKEA & TOPPAN Mall.. & Food Truck
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Khai Li

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Kenanga

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Sharon

Disukai: Kondisi & fasilitas properti
Near to Toppen.
The toilet has frosted panel which means the toilet light will also light up the room. The light switch was at the entrance but the toilet door is not there. It make is difficult to turn on the light in the night. There is a good amount of USB Power switch and you don’t need to bring USB Charger. there are crows and they make noise in the night. The places is near many local eatery.
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Fasilitas
Affordable. A 3 storey hotel and need to climb to top floor. No lift. Room does not have window. Mineral water provided n if you need hot water, need to get flask from reception and fill up hot water at kitchen.
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Near Aeon Shopping, eateries............................
Menginap 1 malam pada bulan November 2019

8/10 Bagus

alfy, Penang

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff was very helpful and friendly.
Menginap 1 malam pada bulan November 2019

8/10 Bagus

KLSY, Petaling Jaya, Selangor

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel bed is comfortable. Since it is a budget hotel please bring your own toiletries, they provide only shower gel. ;) The staff is friendly. Behind a Mamak restaurant, and it is walking distance to Ikea Johor.
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Kee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Hazwani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Vertilex management pada tanggal 12 Okt 2019
DEAR MR MOHAMED HIDIR. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall good
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari vertilex staff pada tanggal 9 Okt 2019
thanks for your comment and support,we'll update again and again our the hotel,hope can given to all customer has a unforgettable journey the trip...see you soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019
Tanggapan dari Vertilex management pada tanggal 12 Okt 2019
DEAR Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Cleanliness is ok, but hotel dont provide toiletries. Only have 1 room slipper & 1 cup when we book for twin bed. Hotel room dont have phone also and you can hear alot if sound outside like door closing or stairs. Hotel dont have lift , so have to climb up and down.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Vertilex management pada tanggal 11 Okt 2019
Thanks for your comment and support,we are very apology about this.actually we had clearly stated at the booking app there our hotel is not provide life some things,inconvenience and impact on you,we will keep improving and doing batter!thank you

8/10 Bagus

hao

Disukai: Staf & layanan
Overall it is good
Overall its good. The single room does not have window. But the price is cheap..
Menginap 1 malam pada bulan September 2019
Tanggapan dari Vertilex management pada tanggal 11 Okt 2019
Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

2/10 Sangat Buruk

hakimi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
STAFF CASHIER GIRL NOT OK ( INDIA GIRL)... VERY DONT LIKE IS HOTEL..VERY SAD
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Cris, Singapore

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The place was clean but there was no windows in the room. There was security cameras everywhere which it was really good.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Vertilex management pada tanggal 12 Okt 2019
Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again

8/10 Bagus

Nadia

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is spacious for family room and near with IKEA and Aeon Mall Tebrau. Highly recommended for those who wants to go shopping at IKEA.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Management of vertilex pada tanggal 31 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
When we checked in hotel, we were told in fact the double queen rooms are full, so the hotel upgraded our room to family room.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari SYAH pada tanggal 30 Jul 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

6/10 Cukup Baik

Unknown

Bepergian bersama keluarga
I paid for the room with window but was given without window.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari SYAH pada tanggal 15 Jul 2019
DEAR VALUE GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2019
Tanggapan dari SYAH pada tanggal 8 Jul 2019
DEAR VALUE GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

8/10 Bagus

Jc, Sg

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good convenient location. Near lots food areas in surrounding vicinities. Only Queen room available which was small to us. A little noisy in the wee hours from the back alley cleaning and garbage collection. Toilet didn’t smell fresh, maybe from the drainage. Cld have replaced toilet paper daily if housekeeping sees it running out.
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari SYAH pada tanggal 7 Jul 2019
DEAR JS Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, well-light, free wifi, comfortable and conv
Clean, well-light, free wifi, comfortable and convenient location. Kitchen is available on ground floor. Room-walls seem thin; we could hear loud sound from somebody's television till 2 am.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari SYAH pada tanggal 1 Jul 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No comment
Clean, customer service is good
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari SYAH pada tanggal 17 Jun 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed
Very smelly in the room. Room door card hard to open.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari SYAH pada tanggal 10 Jun 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

4/10 Buruk

Christopher

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Near Aeoo Tebrau
Nice clean hotel. No noise insulation. Noisy neighbours
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari SYAH pada tanggal 11 Mei 2019
DEAR CHRISTOPHER. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good experience, except for first day where I discovered a used towel in the bathroom. Overall good
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari SYAH pada tanggal 6 Mei 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

8/10 Bagus

Mardhiah, cyberjaya

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari SYAH pada tanggal 4 Mei 2019
DEAR MARDHIAH. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019
Tanggapan dari SYAH pada tanggal 4 Mei 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

6/10 Cukup Baik

JEONGSEUNG

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari SYAH pada tanggal 1 Mei 2019
DEAR JEONGSEUNG. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
clean, near to stall.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari SYAH pada tanggal 11 Mar 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

8/10 Bagus

Sylvia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice & comfortable.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari SYAH pada tanggal 25 Feb 2019
DEAR SYLVIA. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

4/10 Buruk

Jin Hock

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari SYAH pada tanggal 21 Feb 2019
DEAR JIN HOCK. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff are nice and hotel is located in a decent location with a shopping mall nearby. There is an 24hours eatery and a convenience shop a minute walk away. Cleanliness of the room however, is not good. Upon check-in I noticed a sticky stain on the wall which was still damp and had ants all over it. There were also ants found throughout the room. In some rooms, the shower areas are dirty and there is visible mold. There might also be a stench when you first enter. That said, you get what you pay for and I would still come back to stay here because it is the cheapest hotel in the area. It is tolerable for just 1 or 2 nights if you are not too fussy. I just hope cleanliness can be improved. The reception area is clean and neat. I don't see why the standards can't be the same for the guestrooms.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari SYAH pada tanggal 9 Feb 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

8/10 Bagus

HAZWANI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
easy to park the car.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Vertilex hotel pada tanggal 6 Feb 2019
Thank you for your feedback.

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Januari 2019
Tanggapan dari fatimah pada tanggal 30 Jan 2019
DEAR JUNE. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback.

8/10 Bagus

Awal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari SYAH pada tanggal 20 Jan 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

8/10 Bagus

Wei Long

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari FATIMAH pada tanggal 9 Jan 2019
DEAR VALUED GUEST. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again