Jungut Batu hotel guide. Independent hotel in Jungut Batu, Lembongan Island

"Friendly staff and good service! Just not sure what’s the relationship between beach club and hotel - they seem separated in many ways, including double-charging "

"Beautiful resort. Amazing customer service from the beginning to the end of our stay. Putu in particular took care of all our needs and gave top level service during breakfast. "

"Amazing property, and staff always go above and beyond for each guest. "

"This is a very nice hotel. The room was spacious and clean. The area around the hotel has a lowkey beach vibe which is very relaxing. The staff is probably the best part of this hotel - courteous, helpful, and friendly. "

"Best place ever"

"I just want to say that this has by far been one of the best hotels/holidays we have ever had. The Laguna really went above and beyond, there was literally nothing that we asked for that wasn't actioned or accomodated. Right from the beginning, we landed in Bali mid-morning which meant we got to the hotel about 2hrs before check-in and The Laguna had already made arrangements for an early check-in (we didn't even have to ask!). When you have a baby, things like this are a life saver! We loved our room, housekeeping came in every morning and we would always find our room in tip-top shape after breakfast. The access to the pool from our room was a great facility, we could swim as our baby naps while checking in on her with ease. We asked for a steriliser, liquid soap and a high chair in the room which made it easier to feed the baby and wash up. These were great additions that made our stay even more comfortable. The staff were amazing, from the restaurants, spa, front desk, housekeeping/maintenance and the beach. Everyone was so polite and kind esp. to the baby which warmed our heart. The food was great too and whatever special meals we asked for the baby were made quickly and with no complaints. We would like to shout out a few people who showed impeccable service (even though everyone did to be honest): Yuli, TD, Nova, Sukresna, Heri, Melani, Sudar sini (komang) Thank you so much! We even got a late check out, wow. I really do hope we can come back again in future!"

"Excellent stay. Highly recommend for families with kids "

"Bell Captain Darma was very helpful. Beautiful grounds. Definitely a place we would go back to "

"Enjoyed the stay and environment very much. We may consider getting the all inclusive pass for the next stay so that we can have access to the all the sea sports. "