"Definitely needs some updates. The room was a good size, with a little front room area and powder room in addition to the bedroom and bathroom. The space was nice to have and the staff were great! But, the lack of TV channels, broken TV when we checked in that had to be replaced, lack of cold water in front bathroom sink that had to be fixed by maintenance during our stay, one coffee ground packet provided in the room that never gets refilled and you have to go make coffee down in the lobby, sticky carpet floors, one non working elevator, lack of enough towels, lack of conditioner in the bottle, lack of trash changes, pool closure for maintenance during a holiday weekend, only a paid valet parking option, peeling wallpaper, and overpriced breakfast buffet definitely have me reconsidering staying here in the future. While I understand the concept of "going green" and needing to request service the night before if yoh want fresh linens and towels the night before, I just feel like that shouldn't mean you don't come in to at least change the trash? To me, all this nickel and diming without providing any of the usual hotel amenities just seem like a way for the big bosses to add to their own pocket, but maybe I'm just a pessimist. But, when you're paying $200+ a night it seems like there could he a bit more care or amenities provided, no? I was once told, you can always tell when a place is going down hill by if they are able to fix the elevator and clearly this holds true here."
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