"I called the day before arrival to let the staff know I would be there for check in between 9-10 pm the following day for my scheduled stay. The staff assured me that someone would be there for check in. When I arrived at 9:15pm, there was nobody there. I called multiple times before I was able to get to someone, they then informed me they left my key under a traffic cone and then I had to go find it. The room was disgusting, unclean and looks nothing like the pictures advertised online. There was blood splattered up the shower curtain. There is what looks to drug residue (sticky tar substance) in the bathroom. The toilet paper holder was ripped off the wall and laying on the floor, the shower is un-usable as there is tiles and grout missing all over the place. The beds lack any real mattress covers or protective sanitary sheets. There was no AC unit, There was no curtains on the windows. There were cuts and burn marks all over the bed frames. The blankets and sheets have stains. I did not feel safe letting my family stay at this establishment. We left immediately and corrisponded by email with the motel the following day where they apologized and blamed the “brand new” house keeper for the condition of the room. They told me I would be receiving a refund, I am still waiting on that refund…."
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