"My families stay was not a pleasant one. Initially we were given a room on the 12th floor. Everything appeared to be fine. However, we found out that the shower only sprayed scolding, hot water and the faucet where the coffee maker was at spewed the water in our faces. A maintenance person had to come and repair both. Then a strong paint odor inundated the hallway and our room. We were moved to the 10th floor. After moving to the second room, the refrigerator started leaking water all over the floor. A maintenance person had to bring a new refrigerator into our room. Everything seemed to be going OK until all of a sudden a strong paint odor started coming through the air conditioning unit. There was nothing they could do about that later. I found out that it is hotel policy to withdraw an additional $250 out of one’s account which will later be refunded. However, the refund takes between three and five business days. I have stayed in hotels from Maine to Miami around the gulf to Brownsville, Texas and all over the West Coast of the United States and have never had any hotel deduct $250 like this. Also, the restaurant downstairs and the small coffee stand that’s also downstairs charges ridiculous prices. A breakfast for two people was over $50 and a regular coffee was five dollars. The parking garage was a nightmare and the automated scanner did not work properly. I will never stay at a Hilton anywhere again."
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