"This was my 5th time in New York and this hotel has by far been my favorite. Check in was smooth, front desk was beyond helpful in accommodating early check in and late check out. Property was very clean. Location was 10/10 and there is security on property so we felt safe the entire time. It was after midnight and in dire need of feminine hygiene products, even though the general store was closed the front desk went out of their way to personally get me the product I needed. This hotel has transportation services to and from JFK for a very reasonable price, which we found out through the bellman, Ricardo. He also had our luggage in the van ready to go when we were set to leave to the airport. Our trip was perfect from beginning to end, I will 100% stay here again."
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