Residences in Richmond County

Clean room and good hygiene Good staff

Amazing place amazing staff no complaints.

The beds were very comfortable and they sheets were changed every couple of days.

Just returned from five nights at the Holiday Inn Express on Staten Island and had an excellent experience. The rooms are clean and comfortable, the complimentary breakfast is really great, the hotel has a good shuttle bus service to the ferry port and above all the staff are very friendly and helpful. If you need to use public transport to the ferry or the shopping mall the service is very good. Catch a 62 to the ferry or a 92 to take you into Manhattan. The bus meets the ferry and the...

Excellent team flexible check in and great location. Room and hote immaculate

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

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My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

GOOD LOCATION AND FRIENDLY STAFF

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Was all good, view on my side wasnt the best but was clean and not as small as i expected. very compact.

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

The hotel was a perfect base for visiting New York. The rooms were clean and comfortable. The refillable water bottle station by the lift and fridge in the rooms were a nice touch. Staff were super friendly and helpful. Nice and close to WTC subway/PATH. O’Haras bar just round the corner too!

It was just as I expected. It was not noisy at all (being so close to Times Square). I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected. Stay was comfortable.