"I left because I could not stay in a smoking and pet room. They refused to refund. I did not stay there. I made the reservation within 30 minutes upon arrival. I reserved online a non-smoking pet free room. I was shown 2 rooms and both were smoked in and had pets and it had deodorizer to try to cover it up. I could not stay there I will get sick. It’s happened to me before in a rental car. So I left thinking that Expedia would back me up. Mind you I arrived there within 30 minutes of making the reservation. The guy in the counter said I need to talk to Expedia and Expedia says I need to talk to the guy at the counter. It was going back-and-forth. I finally complained to my credit card and I explained that it’s nonrefundable. But on their paperwork, it shows that they cannot guarantee a non-smoking room. So if you are non-smoker and you’d like a filthy place, this is a place for you. It’s right next to the highway so it’s noisy. I would worry about bedbugs because some people did have pictures showing bedbugs and how filthy it was but it was removed. Don’t pay unless you go there and see if this is good for you."
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