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"Hotel was clean and staff were friendly. However, decor in the room was rather dated/tired. However, it was reasonable value for money, given I stayed during the height of Golden Week."

"Staff were really excellent - super helpful. Location was a bit outside of the main city centre but the hotel runs free shuttles to/from the city centre on an hourly bases. There is car parking available for a fee. Hotel and room looks a bit dated but has a great view of Sakurajima. Onsen is smaller than what can be seen in the pictures - view of Sakurajima from the bath is unfortunately blocked for privacy reasons. "

"I had a room with view on volcano. It was great on morning time. There was possible to open narrow window to get some fresh air. Room was clean. I was on paid buffet breakfast. Great variety of dishes. "

"Old Hotel, 70s and not renovated, low price has a reason. The onsen in pictures and pool were dirty green algae water! Breakfast was standard Japanese Parking on premises available Location not central and hard to reach near the port."

"I left my ipad in the bathroom of my room at Richmond Kagoshima Kinseicho. I wrote them via Expedia’s “contact property” still waiting for their reply. Kindly inform them as i made my booking through Expedia (this link) including all my hotel bookings from Apriil 6-16 2026. Anna Gonzaga April 12,2026"