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Kandy Waters Hotel

3.0 star property
Travelers find a peaceful retreat surrounded by green gardens at Kandy Waters Hotel, where shopping, dry cleaning, and express check-in make stays effortless

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Kandy Waters Hotel offers a quiet escape with verdant gardens and convenient shopping nearby. The well-maintained property features a sunny terrace where guests can relax after exploring local attractions, with town car service available for venturing further afield.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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About this property

Kandy Waters Hotel

  • Hotel connected to the convention centre
  • At Kandy Waters Hotel, you can look forward to a corner/local shop, a terrace and shopping on-site. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Limo/town car service, continental breakfast (surcharge) and express check-out
    • Express check-in, smoke-free property and free newspapers
    • Guest reviews speak well of the overall condition
  • Room features
  • All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Private gardens, daily housekeeping and desks

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The price is Rp1.096.313
Rp1.472.790 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are available for USD 4.0 per stay

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 4 for adults and from USD 3 for children
  • Airport shuttle fee: USD 55.00 per vehicle (return)
  • Crib (infant bed) fee: USD 4.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Kandy Waters Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Kandy Waters Hotel?

Self-parking is free at this property.

What time is check-in at Kandy Waters Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Kandy Waters Hotel?

Checkout is at 11 AM.

Does Kandy Waters Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55.00 per vehicle applies.

Where is Kandy Waters Hotel located?

Situated in the historical district, this hotel is within a 10-minute walk of Malwathu Maha Viharaya, Kandy Lake and Kandy Viewpoint. Wales Park and Kandy City Centre are also within 15 minutes. Kandy Railway Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

B/

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful (for instance, they offered umbrellas when we were going out as it was raining and made us fresh tea each morning). The room was clean and good value. The property is in walking distance to Lake Kandy and the temple.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

15 minute walk along lake to Kandy centre. very helpful staff, organised the best carefull tuktuk driver that we had in Sri Lanka.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Gregory V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Communicative, clean, comfortable

This stay was totally easy. They were very responsive to messages and arranged for my taxi to see Sigiriya and Polonnaruwa. They didn't have the best information (like explaining how to get a bus to Negombo), but they were very reassuring it was possible (It was possible. It was also a bit of a mess—but that's not on them.) The accommodations themselves were small, but clean and they probably had the best shower of my trip.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kandy

The service at Kandy Waters was top-notch; the staff went out of their way to assist us however needed. The location was also great: close enough to walk to town, yet far enough up the hill to feel quiet and secluded. Family of five fit well with the queen bed, futon and two couches.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super freundliches und hilfsbereites Hotelpersonal!
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi fick vad vi förväntade oss - ett ganska enkelt hotell till en vettig peng. Helt, rent, skön säng och det var tyst och lugnt. Trevlig personal, god och riklig frukost. Hotellet låg uppe på ett berg, så det var en lång uppförsbacke som sista biten var riktigt brant, lite svår tillgängligt. Promenadavstånd ca 10-15 min till centrum. Vi promenerade även kvällstid och kunde känna oss trygga. Tuk-tuk var annars billigt.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, clean room

The room was lovely, although it didn’t have some of the items stated (I.e a tv) but that didn’t matter really as we were never in the room. It’s a 10/15 minutes walk from the centre of kandy, which is fine in the evenings when it’s a bit cooler. Would stay here again.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Navie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation, clean, attentive and friendly staff. Naranjen at the front desk was awesome. He was friendly, helpful and super-accommodating. He organised a super Sri Lankan breakfast on one of the days! Thank you Naranjen!
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, would stay again!

Great service and was instrumental in providing reliable information regarding trains and logistics. Room was clean and tidy. Heads up would be to only visit the spice garden tours (provided by separate tuk tuk driver - not in relation to the hotel) and not purchase the goods as they are not 100% natural as advertised. Walk if possible (walking distance to most places) as the tuk tuk drivers can be rather expensive for the distance.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great little place on the hillside away from all the noise. Staff are super friendly, breakfast is a choice of Sri Lankan or western, and the staff arranged two tours for me (Kandy/Sigirya) the morning I asked about it. Roma are small but clean and tasteful - beds and the bed linens are divine.
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous.

The hotel (good big breakfast of fresh fruit juice, fresh fruit plate, toast, plain omelet, and a pot of coffee / tea) is less than a 5 minute walk from the lake / town center / Buddhist attraction. The lake has lots of big visible carp fish. With rush hour planning, the hotel is still less than ten minutes from the railway station, and a half hour for Royal Botanical Gardens - Peradeniya, Tea Factory and Spice Gardens. The TV channels were out and hopefully fixed. The staff was helpful and provided a hair dryer for a late overnight wash and dry for a few T shirts hang on hangers and towel stand.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Rene Vervoort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel with very friendly staff.

Very nice and very clean hotel. Staff was really helpfull and kind. Good quiet location close to the lake. Good breakfast, traditional Singalese or continental. Overal very good hotel :)
Stayed 3 nights in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017