Hotel Romantis di Cancun

"The experience at this resort was UNREAL! I am at a loss for words. Beach & beach service = PERFECT! I highly recommend upgrading to Excellence Club if possible and getting the Swim up Suite. Each restaurant was great, especially lobster house. The staff was outstanding and super kind, they appreciate your tips and kind words. I would absolutely return and recommend this to anyone. The ONLY and I mean ONLY complaint I can think of is long waits at restaurants BUT it was only at 2 out of the 4...

"The staff was INCREDIBLE. Cannot express how amazing our experience was. The resort was beautiful, the food was 10/10. We did a spa service and it was an incredible experience I don’t think we’ll ever experience anything like it elsewhere. Already looking to return would definitely recommend"

"Great experience . Helpful and friendly staff, ambience, variety of food options (Italian, Indian fusion, Greek, and exotic cousins) from burgers, hotdogs, BBQ to most formal and in between. Breakfast at El Sieste( I hope I spelled it right) has endless options. Bars and room service 24 hours. Nice sea front but pools are better and more enjoyable. Special mentions-Carlos at Starbucks and Eden at Lobby bar for being extra courteous. Everything except SPA and a restaurant Carnivore - keep in...

"The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything...

"Amazing as always ! This is our second time here. "

"Incrível. Comida muito boa, atendimento eficiente, boa localização, praia praticamente privativa."

"We loved our stay, everyone was so friendly, especially Patricia on the front desk and Jose, they helped us with our room, booking Whale Shark tours and even went above and beyond to look for golfing places and available times for my husband. By far one of our best vacation destinations and places we have been. Everyone was so great and made our trip wonderful. "

"Friendly people and thanks to Marie, very nice and professional. Hoping to come back in November again."