Kannapolis hotel guide. Marriott Hotels & Resorts hotel in Kannapolis, Charlotte

"Everything was great"

"Outstanding!!!!"

"friendly staff wonderful place to stay"

"This was the second time we stayed here. The hotel is clean but very worn down. They had shampoo and soap in the bathroom, but they didn’t offer conditioner which was odd. The breakfast was just ok and the staff wasn’t very friendly."

"The room was clean the bathroom door was crack and the staff was excellent the breakfast was good the parking was great "

"Be aware the room Only only has 2 towels and 2 wash cloths very fragile and thin Linen is only issued before 4pm After that There is it any options to have your linen replaced or get Fresh Linen it is now 12:56 of my checkout day and I am stuck in the room with my companion because my companion is handicap and has to ride the elevator and the elevator is not working I was told by the front desk person she would let the GM know that we are still in the room but we didn't get any updates as to when the elevator will be repaired so we will wait.. Not bashing the place everything is brand new and it looks good but be aware"

"Came during a busy time apparently there was a sports tournament going on that weekend. The staff was very accommodating but there were a lot of kids there and pool area was very crowded. Still a comfortable stay and the rooms were quiet."

"Our hotel rooms stopped the cleanest. There was fingerprints on our bathroom door and walls. Room floor had problems on them like it hadn’t been slept the front desk. I am doing great, but showed pictures of a weight and he said that he had one in the pool is supposed to open April 1 and the pool is empty. The hotel has a lot of potential, but it definitely needs to help in the cleaning department. Definitely not the cleanest hotel."

"The initial check-in was unusual. I waited about ten minutes while the clerk behind the desk and a young lady were figuring out about her checking in. He didn’t smile once and didn’t seem to know what he was doing. When it was my turn, no smile, no welcome, just “next.” Then, I swear, he had his finger up his nose, right there in front of me and other waiting customers. He asks for my ID and credit card and I said, “not after you were picking your nose!” So he stepped into the room adjacent to the front desk and I presumed he washed his hands somehow. Even so, when I got upstairs, I wiped down my credit card, ID and room key cards with Purell hand wipes. That guy behind the desk needs to learn some customer service. He acted like he wished he was anywhere else. He’s in the wrong business."