Kolam renang outdoor

Ulasan untuk American Motel Kansas City, Kansas

2 out of 5
American Motel Kansas City, Kansas
7949 Splitlog Ave, Kansas City, KS

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 206 dari 913 ulasan" "
Penilaian 8 - Bagus. 232 dari 913 ulasan" "
Penilaian 6 - Cukup Baik. 183 dari 913 ulasan" "
Penilaian 4 - Buruk. 116 dari 913 ulasan" "
Penilaian 2 - Sangat Buruk. 176 dari 913 ulasan" "

6,4/10

Kebersihan

7,4/10

Staf & layanan

6,4/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Lindsay

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
I guess I never realized I had a smoking room selected for our stay. But regardless. The check in area was awful w the smoke smell, so was the room. The bedding. The pillows. - the pillows were the smallest, not good quality at all. Maybe I didn’t know the area well when booking, but really made me question my stay when 3 officers are standing guard at night for the weekend. Internet/wifi did not work at all, bad phone service as well. Good thing nothing happened to need to use our phones. Only was there long enough to sleep. But probably won’t re book.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hadley W. pada tanggal 20 Mei 2024
Lindsay,We would have been happy to change your smoking reservation to a non-smoking room. We also have additional pillows and are happy to contact our IT department regarding the Wifi if there is an issue in your room getting connection. Please let our front desk staff know anytime you have a complaint so we may assist you accordingly. We do have off duty officers who work for us as security. A property of our size requires security for the safety of our staff and guests. We hope you travel home safely and appreciate your business.

8/10 Bagus

Mike

Disukai: Staf & layanan, kondisi & fasilitas properti
The staff was very helpful! The room was ready when I showed up, and the temperature in the room was just right. Would recommend staying here again!!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hadley W. pada tanggal 20 Mei 2024
Mike,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 Sangat Bagus

Levi

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hadley W. pada tanggal 20 Mei 2024
Levi,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 Sangat Bagus

Sherri

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The area was, in my opinion, very unsafe. A resident warnes me to secure my new car very well because people come in and steal them. She had hers stolen the week prior. Also alot of what appeared to be gang activity. The hotel staff was very friendly and helpful. We ended up not staying as we wanted to be in a safer neighborhood
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hadley W. pada tanggal 20 Mei 2024
Sherri,I am very sorry someone alarmed you about your vehicle. We have off duty police as our security each night and they keep a very close watch on the parking lot. I'm glad our front desk staff was friendly and helpful during your time there. Safe travels home!

10/10 Sangat Bagus

Michael, Kansas City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hadley W. pada tanggal 17 Mei 2024
Michael,Thank you for taking the time to leave us a positive rating about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 Buruk

Heather

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First of all the bathrooms in the lobby are locked after a certain time and the staff doesn’t have a key to open them. Luckily the lady working the desk was sweet and works quickly as possible to let me in my room so that I could at least use the restroom and then complete the check in process. The first thing I saw when I walked into the room was a bug crawling across the table that the tv sits on, and the whole room smelled of stale smoke even though I booked a non smoking room. The sheets appeared clean but the first night I was there I had a hard time sleeping just because I was paranoid about bugs because of the one I saw when I first arrived. Lots of foot traffic in the area around the hotel.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hadley W. pada tanggal 8 Mei 2024
Heather, I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.

8/10 Bagus

Helder

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Good to rest and sleep some nights
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hadley W. pada tanggal 6 Mei 2024
Helder,Thank you for taking the time to leave us positive feedback about your stay with us. Safe travels home!

10/10 Sangat Bagus

Von

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Good Location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Keri pada tanggal 22 Apr 2024
Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Bagus

Kent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All good except I about slipped in the shower. Be careful!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Keri pada tanggal 22 Apr 2024
Good day, we appreciate your review and are pleased to hear that you had a positive experience during your stay. Your feedback regarding the shower is concerning, and we will make sure to investigate and take appropriate measures to prevent such incidents in the future. Thank you for bringing this to our attention and we look forward to hosting you again.

2/10 Sangat Buruk

Jason

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Parking lot was overfull, so i and 15 or so others had to double park along the outside. Door to my room was leas than 100 yards from and faced the interstate, i 70, so it was quite noisy. Somewhat last minute trip, and had very limited options in my price range. Get what you pay for, i guess. Definitely will not stay again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Keri pada tanggal 20 Apr 2024
Dear guest, we appreciate you taking the time to review your recent stay with us. We apologize for the challenges you faced with the parking and noise near your room. Your feedback is important to us and we will use it to make necessary improvements. We hope you will give us another chance to exceed your expectations in the future.

10/10 Sangat Bagus

Scott

Bepergian bersama teman, Traveler bisnis
Our room was very clean and comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Keri pada tanggal 20 Apr 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 Sangat Bagus

RAY, Missouri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Keri pada tanggal 10 Apr 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Keri pada tanggal 3 Apr 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

6/10 Cukup Baik

Ryan

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas
It was aight
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Keri pada tanggal 26 Mar 2024
We’re so sorry that your experience did not match your expectations. This is on us.”

2/10 Sangat Buruk

Gayle

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It looked like the doors had been bashed in multiple times. There was a gaping gap at the bottom corner of our door, at least our grandkids and kids had a slightly better door. Someone yelled through their door to slap that b**ch, when my nonverbal autistic grandson was having a fit. You could hear everyone yelling around you, through the walls.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Keri pada tanggal 26 Mar 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

4/10 Buruk

ERIC

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The entire place had tons of shady people around, there were more than a few drug transactions going on there. There were also tons of people running around in the middle of the night keeping me up, and this was every night not just a single night. The maintenance is not kept up, my door handle barely engaged, then you had to push the door hard to get in, the bathroom fan had rolled up tissues keeping it from making noise. Other than that the staff was friendly and very helpful.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Keri Malone pada tanggal 12 Mar 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.

10/10 Sangat Bagus

Benton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri Malone pada tanggal 7 Mar 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Sangat Bagus

Andreana

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms great front desk
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Keri Malone pada tanggal 29 Feb 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 Cukup Baik

Andrea

Bugs in rolm
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri pada tanggal 21 Feb 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.”

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nasty stay away
People fighting all night long and extremely dirty and nasty
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Keri Malone pada tanggal 19 Feb 2024
I 'am so sorry you did not have a good stay with us. Anytime you have noise issues or issues with your room please let the front desk know. Feel free to give me a call at the hotel.

8/10 Bagus

Diamond

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
Thank you for the positive review

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
Thank you for the positive review Bruce.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
IT WAS OK
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
Thank you for your positive review

2/10 Sangat Buruk

Kari

Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Keri Malone pada tanggal 20 Mar 2024
Dear guest, we appreciate you reviewing your recent stay at our hotel. We apologize for any shortcomings you experienced during your time with us. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 Sangat Bagus

Traquida

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Reasonable price to stay, exceptionable staff and
Excellent service, friendly staff rooms were very clean and stocked. Overslept a little, it was not a problem; checked out a few minutes late, they never said one word except safe travels.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
I am so glad you had a great stay, with us our goal to make sure everyone has a pleasant stay.

2/10 Sangat Buruk

Nohemi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri pada tanggal 17 Feb 2024
Nohemi I am so sorry you didn't enjoy your stay with us. I'd love to hear your feedback, so I can better serve out guest

10/10 Sangat Bagus

Robert, Kansas

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
Thank you Robert for your review. I hope to see again.

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
Thank you for the positive review safe travels

2/10 Sangat Buruk

Jordan

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay here was not great and i would like to request a credit for a free night
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Keri pada tanggal 17 Feb 2024
Jordan feel free to reach out to us at the Hotel I 'd love to speak with you.

6/10 Cukup Baik

Melinda

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
No breakfast, no soap, shampoo or conditioner.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri pada tanggal 17 Feb 2024
All of the rooms have soap and shampoo in them. I am so sorry we do not serve breakfast. Anytime you stay with us and you have questions or need anything come down to the front desk. So we can better service you

2/10 Sangat Buruk

Amber

I booked this room for a homeless woman. Do to know fault of her own she and her children were removed from the property by the police and I haven’t received a refund.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri pada tanggal 21 Feb 2024
Please share with me some of the details from your stay so that we may better serve you in the future.

6/10 Cukup Baik

Julio

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Keri pada tanggal 21 Feb 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Bagus

Srin

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Keri pada tanggal 21 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Sangat Bagus

Eddie

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Keri pada tanggal 21 Feb 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Bagus

Shawn

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Juan

Bepergian bersama hewan peliharaan
Disukai: Fasilitas
None
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

David

Tanggapan dari Keri pada tanggal 17 Feb 2024
Thank you for the positive review, David!!! So glad you enjoyed your stay

8/10 Bagus

Romero

Disukai: Kebersihan
It's nice
Tanggapan dari Keri Malone pada tanggal 9 Feb 2024
Thank you for the positive review! So happy hear you had a great stay with us, safe travels

10/10 Sangat Bagus

Jewel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great value
Menginap 1 malam pada bulan November 2023

8/10 Bagus

joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Carmen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Berit E. pada tanggal 5 Des 2023
Hi Carmen. Thank you so much for your 5-star rating. We appreciate your business and hope to see you again very soon!

8/10 Bagus

Juan

Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Kevin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Didn't have towels. Didn't have bucket for ice. No shampoo and conditioner.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Berit E. pada tanggal 5 Des 2023
Hi Kevin. We are sorry to hear that you did not enjoy your stay at our motel. You can always check with the front desk if you did not receive items in your room. We will address your issues with our house keeping team right away. We appreciate your feedback as it helps us to do better.

10/10 Sangat Bagus

Tiffany

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

BioLife

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is Great
Menginap 1 malam pada bulan November 2023
Tanggapan dari Berit E. pada tanggal 30 Nov 2023
Hi Trequida. We appreciate you taking the time to leave us a review and we are happy to hear that our staff is great. Thank you for your feedback. We hope to see you again soon.

6/10 Cukup Baik

James

It was ok
Menginap 1 malam pada bulan November 2023
Tanggapan dari Berit E. pada tanggal 30 Nov 2023
Hi James. We appreciate your review and would love to know what we could have done to make your stay more enjoyable. Thank you for taking the time to give us your feedback.

8/10 Bagus

Donald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was nice on get a extra night when got stuck in snow storm
Menginap 1 malam pada bulan November 2023
Tanggapan dari Berit E. pada tanggal 30 Nov 2023
Hi Donald. Thank you for your review. We are happy to hear you had a nice place to stay when you were stuck in the snow storm. Safe travels!

10/10 Sangat Bagus

Traquida

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023

4/10 Buruk

Julius

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No face towels the entire time I stayed
Menginap 2 malam pada bulan November 2023
Tanggapan dari Berit E. pada tanggal 30 Nov 2023
Hi Julius. We are sorry you did not have any face towels during your stay. We experienced a shipping delay. We will also address your concerns with the housekeeping team. Thank you for taking the time to leave us a review.

10/10 Sangat Bagus

Latrice

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
THE ROOM WAS FABULOUS
Menginap 2 malam pada bulan November 2023
Tanggapan dari Berit E. pada tanggal 30 Nov 2023
Hi Latrice. Thank you very much for your 5-star review. We are happy to hear you loved your room. We hope to see you again very soon.