Search Hotels Near Kansas Institute of Medicine, Lenexa

"Staff was great for 3 floors elevator was extremely slow and the toiletry bottles you can tell have been there for years getting refilled with mold behind them "

"Clean room ! Clean building and facility !"

"I paid for the reservation around 11 pm, but when we tried to check in at 5 a.m., they said no, you have to check in at 3 p.m yesterday "

"One of the best amenities about this property is the excellent breakfast served in the lobby, including delicious cinnamon rolls. The freshly made coffee available throughout the day is also a plus. Also, the staff is superb."

"On friday night of our stay, there were 2 women in lobby area talking and laughing loudly til 2 Am. Next door a man was in his room talking loudly on the phone. We could hear every word about his divorce. Called desk 5 times, no response, called Choice corporation and told them problem, called Hotels .com who filed a formal complaint. About 4:30 the soccer parents began to fill ice chests across room. At 7 am talked to front desk, explained situation and asked to be moved to another room. Said he would discuss with manager and move us to another room. Came back about 2:30pm couldn't move us cause if someone came in and offered $500 for room they could have it!! Told us manager said if we found another hotel he would credit us one night. I think he firmly believed we would not find one but we found one at Quality in Merriam. Went down to get credit and the worker said the manger was not there he would need to call him in. I said fine. Waited 20 minutes or more to finally get refund posted to credit card.the worker was amazing and went to bat for us. Ask for receipt which i did get. Waiting to see if it does appear on credit card. If not will dispute charges for Saturday night. I would not advise anyone to stay there. The manager said there was someone on at night but neither myself or Choice corporate or Hotels.com could get the person to answer phone. I believe that no one was there. To me this is all unacceptable."

"Clean room "

"ROACHES!!! I’ve been staying here for the last 6 weekends. This past weekend (April 10-13, 2026) I checked in to a room with wet carpets and ROACHES! Live, crawling across the counters roaches. NEVER AGAIN. "

"Did not utilize"

"Parking was safe,room very clean."