Search Hotels Near Merida Tourism Office, Mérida

"A incredible staff, an amazing service and clean place. Restaurant was amazing and the hotel is brand new so everything is made with such and amazing taste."

"Until now, I had not written a review of a hotel, and felt this time was important to do. Cleanliness is very important to me and my husband, and our room was immaculate. The owner was extremely kind, and went out of his way to help. We had made reservations at the last minute, after having a negative experience with a vacation rental. It was such a relief, walking into Hotel Seranata, and be greeted with such positive energy."

"The place is very well located close to all the touristic attractions, bus stops, any kind of stores and a market and most importantly to the city events. The staff is friendly but make sure you understand each other well if you ask for extra cleaning. The appartment has all the minimum necessary appliances. The only missing thing is the toilet seat :) Would be great to have it installed."

"Great breakfast; friendly staff, clean rooms; wonderful location walkable to all major things"

"Excelente hotel "

"Amazing stay, can’t recommend it enough"

"Eduardo and the staff were great! They provided everything that we needed daily and were very kind when answering our questions. The property is in a perfect location & walking distance to many restaurants."

"Had a wonderful stay! The staff was genuinely friendly, the room was clean and comfortable, and everything was exactly as expected. The service made me feel welcome from the moment I arrived. I would definitely stay here again and highly recommend it to anyone visiting the area."

"Great pool, tasty breakfast, well airconditioned rooms, helpful staff. Amazing property."

"Very confortable."

"The place was clean, and the staff was amazing."

"Everything was excellent, AC, shower, were all working and breakfast was nice. And owner gave informed us on what events were available for the today."

"Good breakfast buffet"

"Very relaxing and enjoyable vibe. "

"The property was beautiful and everything about it exceeded my expectations , but what stood out the most for me was all of the staff members - pleasant , helpful , knowledgeable , polite , and could not have been any nicer or courteous - thank you & I'll certainly recommend and come back for another visit !!"

"We loved our stay here. Very central location, clean, delicious breakfast, and friendly staff."

"Staff members very attentive and helpful,best stay ever ,had the best relaxing vacation ever "

"A plus across the board. Highly recommend."

"The staff was outstanding. Very welcoming and helpful. "