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"We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along "

"Alaya is conveniently located in downtown Ubud, close to many great restaurants, Monkey Forest, Coco Market, and Yoga Barn, and within walking distance of Ubud Palace. The resort also offers plenty of amenities. The staff are always ready to help, and the room is very comfortable and well-appointed. I’m very happy with my choice of Alaya Resort Ubud!"

"The room was spacious and clean. The staff always so so friendly. Even though we checked in later in the evening that we were greeted with such kindness and warmth. You’re close enough to everything yet far enough from the chaos- plenty of restaurants and cafés nearby if you want to stay close. They even decorated our room as we are celebrating. Thank youuuuu"

"I didn’t go to the gym because I was very busy with all the activities."

"Totally enjoyed our stay at the Udaya . The resort is clean, peaceful and all the staff are very friendly and helpful. Everything we had at the restaurant was delicious and especially the morning breakfast there was always a fresh selection of fruits and pastries.W e also took part in the yoga classes held in a beautiful setting, and the nature walk held in the morning. We are very pleased with our experience here at the resort, A special thanks to all the staff . We leave with fond memories of our stay . thank you🙏"

"The staff here are fantastic. Everyone went above and beyond to make sure my stay was comfortable. The beds and pillows were uncomfortable and a few days of my stay the construction noise across the way did wake me up quiet early. Thank you for a wonderful stay. "

"We are very happy with the service and staffs are friendly and helpful"

"Yes the spa was relaxing. They offer so many services. Food at restaurant was great. The service was so amazing. No complaints. "

"Very good experience. Friendly staff, warm pool with a great view rooms are clean. Child friendly as well. "