Karnack hotel guide. Marriott Hotels & Resorts hotel in Karnack, Texas

"Let's start with the fact that their front door is kept locked 24/7'... . Bad area to say the least. Pretty lobby but Poorly maintained property. Grass high. I had one towel, one washcloth and a hand towel for a 4 person room and no kleenex. They proudly advertised their heated pool and hot tub and breakfast but the pool and hot tub were empty and has been for awhile by looks. No breakfast at all, no coffee, not even bottled water available. The sundry was completely empty and no vend machines. On the upside, the rooms were nice and clean, beds comfortable, and it was quiet. It's okay if you just need a place to crash and bring your own drinks and snacksbut if you're looking for any amenities, no. Just no. "

"Was told that the chef didn’t show up for work so no complimentary breakfast will be served. I ordered $30 DoorDash."

"Most amazing stay! Staff was very pleasant and accommodating. The breakfast was superb and fresh! Will be staying here again.! Thank you!!"

"The room was so clean and so roomy! The bathtub was amazing. Bed was very comfortable! A beautiful hotel! Just an overall great experience for our first time to Bossier City!!"

"A lot of charges for the property. They drop off but it’s annoying have a new $100 charge to your card everyday at the property. Place feels antiquated but well maintained."

"We had a great stay!"

"Upon arrival, I inspected the room and ultimately decided not to stay. The floor had a strong, unpleasant odor, and the overall cleanliness and condition of the property did not meet reasonable expectations. As I was traveling with my 5-year-old, I did not feel comfortable remaining on the premises and chose to secure accommodations elsewhere. Based on my experience, the property appears to be in need of significant cleaning and maintenance/renovation. I travel frequently and, unfortunately, this was one of the most disappointing experiences I’ve encountered. I will be following up with management regarding a refund."

"Had to cancel our stay not even 24 hrs after booking due to car troubles. Afterbeing on the phone for over an hour they refused to refund me. Very very disappointed"

"The staff were so kind and helpful. They even took my wife and I’s picture for us. I will definitely stay at the property again!"