Hotel dekat Kasino Emerald Queen

"I have been here for 3 nights due to flight problems The casino went above and beyond d to help me in a difficult situation"

"Breakfast was very good"

"Clean but a bit dated. "

"Nice place. Great breakfast "

"Great hotel, will stay again"

"Front desk had no record of my Expedia reservation. I had to show them my confirmation number. It took 20 minutes but I got it. Could’ve been really bad. Please check your software?"

"I didn't spend a night there, because of the unprofessional behavior of the receptionist who supposed to check me in. She was raised to hate minorities. She has no respect for herself, nor for the company she represent and none for clients. She and the security officer, on duty that night, are the worse employees I've ever seen in my live."

"Clean room"

"Simple with supplies to cook in room if needed very helpful staff"

"The room was okay cleanliness wise but the sheet had a burn hole, there was hair stuck to the shower wall, the toilet paper was half gone and rerolled poorly. The AC/Heater needed a new filter it also didn't want to heat up until we set it to almost 80. The seal around it was coming off letting air and small critters from outside in. The water was either scalding hot or ice cold there was no in between. There were 2 sets of pillows. 1 set was completely deflated and the 2nd was big and puffy and...

"The staff was nice and understanding helping me out when needed. "

"The environment is a cool and relaxing place"

"They need Better pillows, also quiet hours weren’t really a thing, I got woken up a lot from voices in the other room or in the hallway. Overall the place was nice and clean. Very friendly owners as well. "

"The room had ants- at least a dozen or more, housekeeping left a clump of hair in the toilet as well as failed to reset my amenities after each day. I got moved to another room as a last ditch effort to make sure that I had a place to sleep without ants... But the experience was far from ideal and although local staff did their best, the management team was never on site and never contacted me back directly. I'm livid. I contacted Best Western customer experience to record my concerns, they...

"We left. We didn’t even stay. Smelled awful. Sketchy people. Don’t waste your money like me. "

"Parking spots were small making it hard for us to get in and out of the vehicle with a full lot. "

"Great place!"

"Friendly staff, clean and excellent breakfast."

"Pet area was only accessible from the interior first floor. "

"Everything was clean. We had a room in a perfect spot - close to a door where we parked near, right across from the ice machine. The snacks/food was stocked up very good, which was important to us because we didn't always have the time to go out and eat. The staff was great also!"