Kathleen hotel guide. Independent hotel in Kathleen, Lakeland

"I bookeed two nights, 3/3 - 3/4/26 for a surgical appointment in Lakeland. I paid extra for the Personal Protection Plan assuming I would be able to cancel if something came up. My surgery was pushed back a week, and I tried to cancel or reschedule for another time. I went on the hotels.com site and corresponded with an AI since I couldn't get a hold of a person. "It" said that it was non-refundable and non rebookable. What did I pay for then on the Personal Protection Plan ?? I should get a full refund or two nights free. Neither were not helpful or accommodating. Wouldn’t use Hortels.com or Comfort Inn in the future. "

"Great "

"No ice, clogged toilet, cigarette butts, no trash can, floor was filthy, no internet or tv, and trash everywhere. And, sketchy stuff going on. "

"Great stay. Accomadating staff, spacious room, great shower, and awesome breakfast. I'll be back. "

"Parking-easy Room-comfortable and cold"

"Staff are great"

"The hotel is in good condition but a little dated compared to others in the area. Staff was nice and very knowledgeable about all things. The breakfast area was tiny with only 5 tables available. Also there was only one elevator and i would say the bedroom and corridor rugs need to be updated as well. "

"No breakfast even tho the front desk lady said was going to be muffins,yogurt, cereal, hot and cold breakfast etc, there was nothing.Door didn’t close all the way, paint missing everywhere and stains on the walls and furniture. The sheets were clean so that was a plus. It was also late after a soccer tournament so my son and I just needed beds. "

"clean room, loved the bed, very comfortable, quiet area, I wasn't able to enjoy the pool, but it looked good. Honestly, because of the price, I wasn't expecting much—great place, convenient, 20 mins away from downtown and the airport. "