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"At some point the residence is nice, with comfy bed and well-equipped kitchen, I would say this part is above average. In the pricey Vienna, they provide an affordable price with the convenient location. However, the service is far below standard. The host has never replied any single message (until now). When we arrive earlier than check-in time, they didn't reply whether we can store the luggage or not. After we check-in, they didn't provide any information of the wifi, the same issue happens...

"Huge kitchen, refrigerator, stove, microwave, pots, pans, dishes, silverware, and recreation area are all organized and clean. Staff very helpful. Take bus #40 or #44 down to old town."

"The staff in the cafe was extremely professional, kind, and helpful. The luggage storage was very small and I wasn’t able to use it. The amenities were clean and well kept. Better curtains for the beds for more privacy would be very appreciated."

"Lovely staff and accomadation.cant fault the place "

"Clean room, spacious room and common places, central location, a little noisy as public tram passes."

"Excellent location "