Search Hotels Near Sugar Mill Botanical Gardens, Port Orange

"Dirty carpets, smelled like wet dog, not too bad, nice. The staff acted as they heated their job. (all of them) I would never go back again , I will spread the word."

"Check in and check out very smooth. Requests poor. Went to three floors and ice machines did not work. Asked for ice to be brought to room. Never received. First night of stay asked for blow dryer because not one In room. Had an event and left room after an hour and a half. And no use of a blow dryer. Blow dryer was o. Room when we returned four hours later . To me this is unacceptable . "

"Hot tub not warm "

"I don't like that I have to do this but it is necessary fornthe next person.. the hotel was a dump. There wasn't enough parking so a stranger had to park in back of you and block you in. If you need to leave, you are screwed. The man who checked us in was the maintenance man and he was the best part of the hotel. His wife usually runs the front desk and she had a medical emergency and had to be transportes to the emegency room. The ownersmanagement guilt tripped the man to stay at work instead of being with his wife. They told him they couldnt come in to replace her and they needed him to run the front desk. I had already paid online and he said that hia computer system was trying to charge me more mo ey to stay there. No where on the webaite did it say that the pool was operatio al, guess what? It was filthy and coveres in algea. Gross. The chairs on the back patio were all broken. The room had a broken faucet and the bathroom was gross. The metal bar on the shower curtain was rusted and falling apart. The AC unit was rusted and being held up by zip ties. Out of 5 stars.. a half of a star rating is what they get. Like I said.. the maintenance man was best part of the hotel. And for what management/ownership did to him.. they should be ashamed of themselves. "

"Nice remodel after the hurricane; the Tiki Bar was never replaced. The rooms are nice and the A/C works well. It seems the refrigerators were scaled down, but again no real issue. The problem with this hotel, even years later, is the simple things they could get right. Not having an icemaker for the entire hotel? No excuse for this - only one of the two elevators working? These were the reasons I stopped staying here a couple years ago, and the fact that these simple things are not addressed speaks to the lax standards of the owners. A decent place on the beach at a decent cost - too bad, because it could be a great hotel."

"The facility was very clean and the staff was very helpful. The location is excellent."

"I recently stayed at this hotel for an overnight visit. Overall, it was a convenient place to stay, with very friendly staff, a nice beach view, and a good breakfast. There were a few issues during my stay. The bathroom did not have hand soap, and there was no extra toilet paper provided. The pool was quite sandy both in the evening when we arrived (after 4 PM) and the following morning. It appeared that cleaning didn’t begin until around 11 AM, and the pool was also very cold, which made it difficult to enjoy. The balcony sliding door was very difficult to open and close. Additionally, beach access from the pool area was unavailable due to a caved-in section of the back parking lot that was closed off. We had to walk a block to find an alternate walkway to the beach. Despite these inconveniences, the hotel served its purpose well for a short stay. I already have another visit planned in about a month and look forward to seeing improvements."

"Thank you Tracey for everything, such a friendly and welcoming place"

"Everything was great"